Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Otolaryngologist, Somersworth, NH

Company: Mass General Brigham

Location: Somersworth, New Hampshire

Posted Jul 21, 2025

View Details Apply on healthecareers.com
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Chief of Gastroenterology

Company: AtlantiCare

Location: Atlantic City, NJ & Galloway, NJ

Posted Jul 21, 2025

View Details Apply on healthecareers.com
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OB/GYN Hospitalist Opportunity - Shifts Taken a Monmouth Medical Center - No Clinic Responsibility

Company: Unified Women's Healthcare

Location: West Long Branch, New Jersey

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Luxury Sales Associate - Peserico Bloomingdale's 59th Street Part time

Company: Peserico

Location: New York, NY

Posted Jul 21, 2025

Responsible for not only driving sales, but ensuring all stores teams are building and developing client relationships.

View Details Apply on SimplyHired
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Per Diem Psychiatrist Opportunities

Company: Hackensack Meridian Health

Location: Multiple Locations New Jersey

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Wholesale Sales Assistant

Company: Metro1 Solutions, LLC

Location: New York, NY

Posted Jul 21, 2025

Basic computer skills for processing transactions and managing inventory. The ideal candidate will play a crucial role in supporting our sales operations by…

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Psychiatry - Emergency

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 21, 2025

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Pediatric Dermatologist- Optum NY

Company: Optum

Location: Lake Success, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Luxury Retail Sales Associate/Stylist - Flatiron - NYC

Company: RODD & GUNN - NEW ZEALAND

Location: New York, NY

Posted Jul 21, 2025

Great employee purchasing privileges and staff discount. Passion for delivering world class customer service. You will present with a wealth of passion, energy,…

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Senior Vice President- Product Marketing Manager

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred. Creative thinker with a passion for driving innovation…

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OBGYN

Company: OBStat

Location: Port Jefferson, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Part-time/ Full-time Security Officers - F-04 Required

Company: Alliance Building Services

Location: New York, NY

Posted Jul 21, 2025

Monitor and patrol premises to ensure the safety and security of property, employees, and visitors. Remain vigilant and proactive in identifying potential…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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