Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Customer Account Representative

Company: Verse Medical

Location: New York, NY

Posted Jul 21, 2025

Experience using CRM software (e.g. Salesforce) and office tools (e.g. Microsoft Office and/or G Suite). Customer Success makes sure that our customers have a…

Indian Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Create and develop new recipes while ensuring the authenticity and quality of traditional Indian cuisine. Strong creativity and ability to develop innovative…

Senior Accountant /Trainee 1-2 (NY HELPS) Vacancy ID# 192794

Company: State, Department of

Location: New York, NY

Posted Jul 21, 2025

Minimum Qualification Substitutions: A master's degree in accounting, auditing, or taxation and one year of professional experience in accounting/auditing or…

AI Solutions Lead

Company: ASAP Talent Services

Location: Redwood City, CA

Posted Jul 21, 2025

Partner with engineering and product teams to integrate AI features into existing SaaS products or develop standalone services. Full-time Home Office w/Travel.

Sr. Sales& Marketing Manager- Specialty Chemicals

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jul 21, 2025

Conduct cost and cash flow analysis to determine competitive pricing strategies. Responsible for driving sales, marketing, and business development in the…

Python Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 21, 2025

You will also experiment with technologies that can solve complex business problems, provide maintenance to the existing codebase and contribute to the ongoing…

Catering Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Bilingual (English/Spanish) Chief Marketing Officer

Company: Confidential

Location: New York, NY

Posted Jul 21, 2025

As CMO, you will play a crucial role in enhancing brand awareness, increasing market share, and driving revenue growth through effective marketing initiatives.

Senior Manager, Strategic Marketing

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. 3+ years managing a small team.

Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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