Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Senior Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2…

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Pastry Sous Chef

Company: Ladurée

Location: New York, NY

Posted Jun 17, 2025

The Sous Chef will play a crucial role in menu planning, inventory management, and leading the kitchen staff to deliver exceptional dining experiences.

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Tow Truck Driver

Company: Plaza Auto Mall

Location: New York, NY

Posted Jun 17, 2025

Valid tow truck driver’s license. Minimum of three years of experience as a tow truck driver. We are seeking a reliable and experienced (must have 3+ years) tow…

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sign-on bonus health system fellowship

Director, Women’s Heart Health Lenox Hill Hospital, Northwell Health Western Region, Katz Institute for Women’s Health

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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RN Aesthetic Injector/All Locations

Company: Body Factory Skin Care

Location: New York, NY

Posted Jun 17, 2025

Provide answers to pre-treatment and post-treatment questions. Accurate charting and clinical documentation of each and every client that you see.

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Distinguished Data Engineer - Card Technology

Company: Capital One

Location: New York, NY

Posted Jun 17, 2025

Ensure the quality of technical design and implementation. Act as a role model and mentor within the tech community, helping to coach and strengthen the…

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Chef de Cuisine - The Fulton

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jun 17, 2025

Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards,…

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Physician – Gastroenterology

Company: Optum

Location: Middletown, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

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Customer Service Representative

Company: IME Guards

Location: Fresh Meadows, NY

Posted Jun 17, 2025

A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a…

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Director, Pediatric and Young Adult Clinical Educator

Company: One Brooklyn Health

Location: Brooklyn, NY

Posted Jun 17, 2025

Current BCLS certification, PALS Certification preferred. Assists in formulating long and short term with goals within the clinical areas as participates in…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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