Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

hospital full time

Full-Time CRNA - SSM Health, Bone & Joint Hospital, OKC

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Jun 02, 2025

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hospital skilled nursing facility nursing home

Phlebotomist

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

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full time

Patient Service Representative

Company: United Health Services

Location: Walton, New York

Posted Jun 02, 2025

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hospital part time full time

Ob/Gyn (Generalist) – NewYork-Presbyterian/Queens

Company: NewYork-Presbyterian

Location: Fresh Meadows, Queens New York

Posted Jun 02, 2025

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401(k) dental insurance flexible spending account

Medical Esthetician

Company: Princeton Dermatology Associates

Location: Princeton, New Jersey

Posted Jun 02, 2025

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Registered Nurse - PRN

Company: The CORE Institute

Location: Sun City, AZ

Posted Jun 02, 2025

Responds to /refers incoming patient treatment-related phone calls. Ensures pre-op phone calls are made to patients and that these patients fully meet protocol…

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dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted Jun 02, 2025

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sign-on bonus relocation assistance hospital

Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 02, 2025

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403(b) pet insurance retirement plan

Athletic Trainer

Company: United Health Services

Location: Vestal, New York

Posted Jun 02, 2025

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SENIOR GRAPHIC DESIGNER

Company: Bon Appetit

Location: Redwood City, CA

Posted Jun 02, 2025

Brainstorm, develop, and execute creative ideas for the design of sales materials including sales proposals and presentations.

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loan repayment program sign-on bonus hospital

Ultrasound Technologist, FT - Mercy OKC

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 02, 2025

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loan repayment program malpractice insurance sign-on bonus

Primary Care Opportunities in Syracuse, New York

Company: Trinity Health

Location: Syracuse, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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