Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jun 06, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

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Owner Operator/Delivery Driver

Company: Exclusive Furniture

Location: Missouri City, TX

Posted Jun 05, 2025

Valid professional driver’s license. Good driving record with no traffic violations. We are looking for a responsible Box Truck Delivery Driver to distribute…

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Plumber

Company: Banner Health

Location: Sun City West, AZ

Posted Jun 07, 2025

Requires at least four years of diversified work experience as a plumber and the ability to demonstrate advanced skills in the plumbing and mechanical field.

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Marketing Specialist - Mandarin Speaking

Company: Fantuan

Location: Flushing, NY

Posted Jun 06, 2025

Provide independent analysis on the influence/result of marketing campaigns and strategies. Bachelor’s Degree (or above) in Marketing, Communication, Journalism…

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Security Guard

Company: OneService Security Services

Location: Bronx, NY

Posted Jun 06, 2025

Watch alarm systems or video cameras and operate detecting/emergency equipment. Trained security officer with diploma.

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Servicing Specialist

Company: Tiffany & Co.

Location: Queens, NY

Posted Jun 05, 2025

The Tiffany & Co. Repair Services Representative accurately assesses repair orders to identify technical assignment based upon their understanding of individual…

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Staff Software Engineer, Platform (Mobile)

Company: Gemini Trust Company

Location: New York, NY

Posted Jun 05, 2025

Play a key role in technical evaluation of potential tools, libraries and vendor contracts. Expertise in React Native, navigation libraries (especially React…

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Senior Customer Service Representative

Company: BillionToOne

Location: Union City, CA

Posted Jun 04, 2025

TheSenior Customer Service Representative is an onsite position, located in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA.

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Electrical Project Manager

Company: Shelby Electrical

Location: Brooklyn, NY

Posted Jun 06, 2025

Familiarity with electrical design, codes, and regulations (e.g., NEC, IEC). Bachelor's degree in Electrical Engineering, Construction Management, or a related…

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Housekeeper

Company: Medi Pedi Nyc

Location: New York, NY

Posted Jun 06, 2025

The ideal candidate will be responsible for maintaining a clean and orderly environment for our guests. Ensure all rooms are cared for and inspected according…

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staffing agency contract locum

Travel Nurse RN - Long Term Care - $1,630 per week

Company: Core Medical Group

Location: Lewiston, New York

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Tax Manager - Financial Services Organization - State and Local Tax - Real Estate

Company: EY

Location: New York, NY

Posted Jun 06, 2025

Strong tax technical skills including tax research and writing skills, flow through entity taxation, REIT taxation, income and franchise taxes, transfer taxes,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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