Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Facility Operations Team Member

Company: Life Time

Location: Brooklyn, NY

Posted May 28, 2025

Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.

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Head Sushi Chef

Company: Bondi Sushi

Location: Manhattan, NY

Posted May 28, 2025

Must be able to engage with guests, work cleanly, and develop other sushi chefs. Lead with example by delivering excellent guest service.

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Analyst

Company: Paul Hastings

Location: New York, NY

Posted May 29, 2025

Have minimum of 4 years IT or Information Security experience; or a bachelor’s degree in computer science, Cybersecurity or related field (required);

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Daytime Custodian

Company: Supreme Fitness Group

Location: New York, NY

Posted May 27, 2025

Each franchisee is responsible for ensuring compliance with local, state and federal law. Stock locker rooms with proper supplies/paper products.

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Junior Sous Chef | Full-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 28, 2025

Ability to maintain any health department requirements and alcohol requirements by the state and/or county. Ability to develop results-oriented staff through…

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Brand Manager (F&B Strategy Lead)

Company: Dashan inc

Location: Flushing, NY

Posted May 28, 2025

*Market Positioning*: Lead competitor analysis and target customer profiling. *3+ years F&B brand management* with *2+ successful restaurant case studies* (…

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Staff Pharmacist (Full-time)

Company: VNS PHARMACY

Location: Forest Hills, NY

Posted May 28, 2025

Valid pharmacist license in the state of NY. Doctor of Pharmacy (Pharm.D.) degree from an accredited institution.

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full time

Full-time NP - Gyn Oncology - Vassar Brothers Medical Center (75 minutes north of New York City)

Company: Nuvance Health New York

Location: Vassar, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
per diem malpractice insurance 401(k)

Per Diem - Pediatric/Neo-Natal Nurse Practitioner - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

Gastroenterology, Inpatient

Company: Monument Health

Location: Rapid City, South Dakota

Posted May 27, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Geriatrician Physician

Company: Saint Peter's Healthcare System

Location: New Brunswick, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com

HVAC Service Technician

Company: A&W CERTIFIED COOLING INC

Location: Brooklyn, NY

Posted May 28, 2025

Respond promptly to service calls and provide excellent customer service. Ability to read schematics and technical drawings accurately.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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