Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

tuition reimbursement part time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Franklin Lakes, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com

HVAC Install Manager

Company: Electric Air

Location: Redwood City, CA

Posted May 27, 2025

Jump in and assist with service calls as needed to support the team. We are seeking a candidate who shares our passion and brings their own energy to the team…

View Details Apply on SimplyHired
hospital travel 401(k)

Physical Therapist - Acute - (PT - Acute)

Company: AMN Healthcare, Inc. Medical

Location: CARLSBAD, New Mexico

Posted May 26, 2025

View Details Apply on healthecareers.com
full time be or bc work life balance

GI Hospitalist Opportunity in Oklahoma City | 7-On/7-Off | No ERCP | $10M GI Center Coming

Company: Pacific Companies

Location: Oklahoma City, Oklahoma

Posted May 27, 2025

View Details Apply on healthecareers.com
full time

Med Care Manager

Company: Sunrise Senior Living

Location: Fairfield, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
dental insurance life insurance partner opportunity

Physician – Gastroenterology – Crystal Run Healthcare

Company: Optum

Location: Middletown, New York

Posted May 26, 2025

View Details Apply on healthecareers.com
loan forgiveness hospital full time

Emergency Department Physician Assistant

Company: York General

Location: York, Nebraska

Posted May 27, 2025

View Details Apply on healthecareers.com
full time be or bc

Radiation Oncologist

Company: Summit Health Medical Group

Location: Lawrenceville, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
continuing education credits internship be or bc

REI Division Director- Assistant Professor/ Associate Professor/ Professor

Company: University of Rochester Faculty Physicians

Location: Rochester, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance flexible spending account

Chief Medical Officer

Company: HCA Healthcare – Chief Medical Officer

Location: Panama City, Florida

Posted May 26, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Program Director, Internal Medicine Residency

Company: Saint Peter's Healthcare System

Location: New Brunswick, New Jersey

Posted May 26, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Marlboro, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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