Exceptional Customer Service Jobs in New York City, NY

1,426,863 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Urologist in Beautiful Northern California, Enjoy a Flexible Schedule + Positive Work-Life Balance

Company: Sutter Medical Group

Location: Yuba City, California

Posted Apr 21, 2025

View Details Apply on healthecareers.com

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Apr 21, 2025

Must have a *valid NY State driver’s license* and ability to drive an MMPC work vehicle. Use hand tools and power equipment safely and efficiently.

View Details Apply on SimplyHired
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Travel Nurse RN - Med Surg - $2,210 per week

Company: Core Medical Group

Location: Rochester, New York

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Travel Nurse RN - Med Surg / Telemetry - $2,145 per week

Company: Vibra Travels

Location: Bullhead City, Arizona

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Travel Progressive Care Unit / Med Surg / Telemetry - $2,218 per week

Company: Coast Medical Service

Location: Claremont, New Hampshire

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Travel Med Surg - $1,779 per week

Company: Anders Group

Location: Las Cruces, New Mexico

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Physical Therapist - $90K-110K per year

Company: Core Medical-Perm

Location: Haworth, New Jersey

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Sleep Medicine Opportunity

Company: Trinity Health

Location: Mason City, Iowa

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Travel LPN / LVN - $1,141 per week - Urgently Hiring

Company: GQR Healthcare

Location: Albuquerque, New Mexico

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Registered Nurse (RN) - Clinical Nurse Coordinator - $121K-158K per year

Company: Gifted Healthcare - Perm

Location: Hartsdale, New York

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Manager Registered Nurse (RN) - Med Surg - $120K-145K per year

Company: Core Medical-Perm

Location: New Milford, New Jersey

Posted Apr 21, 2025

View Details Apply on healthecareers.com
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Maternal Fetal Medicine Opportunity - Schenectady, NY

Company: Trinity Health

Location: Schenectady, New York

Posted Apr 21, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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