Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Office & Facilities Assistant

Company: Rose Associates

Location: New York, NY

Posted Oct 03, 2025

Provide professional coverage at the front desk when needed, including greeting visitors, granting access, answering phones, and coordinating with building…

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SIUH Chair of Surgery

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Oct 04, 2025

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Supervising Pharmacist

Company: 79 TH STREET PHARMACY

Location: New York, NY

Posted Oct 04, 2025

Experience in medical management and critical care environments. The ideal candidate will be responsible for ensuring the safe and effective use of medications,…

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Outpatient Endocrinology in Sunny Albuquerque | Supportive Team & Generous Recruitment Package

Company: Lovelace Health System

Location: Albuquerque, New Mexico

Posted Oct 04, 2025

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Brand and Engagement Senior Associate

Company: Macquarie Group Limited

Location: New York, NY

Posted Oct 03, 2025

2 days of paid volunteer leave and donation matching. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing…

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Custodian

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 04, 2025

Valid driver’s license required. Drive vans, industrial trucks, or other vehicles as needed. Notify managers concerning the need for major repairs or additions…

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Mount Sinai Doctors Medical Group is currently seeking compassionate Allergists to join its outpatient multi-specialty practices!

Company: Mount Sinai Health System

Location: Manhattan and Brooklyn, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Data Governance Analyst

Company: Munich RE

Location: New York, NY

Posted Oct 03, 2025

A successful individual will have a strong foundational business and technical knowledge of data governance and management concepts using both current and…

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Warehouse Vault Attendant

Company: GardaWorld Cash

Location: Long Island City, NY

Posted Oct 03, 2025

We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing,…

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Ophthalmologist to join its practice in Downtown Brooklyn!

Company: Mount Sinai Health System

Location: Brooklyn, New York

Posted Oct 04, 2025

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Saw Operator

Company: Laird Plastics

Location: Westbury, NY

Posted Oct 03, 2025

Maintains specifications by observing and taking measurements using tape measures and micrometers; detecting malfunctions; troubleshooting processes; adjusting…

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Cyber Risk Analyst, AVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 03, 2025

A bachelor’s degree in computer science, information systems management, or a related discipline is preferred; alternatively, demonstrated equivalent experience…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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