Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

health system full-time research

Academic Vascular Neurology Opportunity at Albany Medical Center

Company: Albany Medical Center

Location: Albany, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Overnight Janitorial Supervisor - Specializing in Restaurant Cleaning

Company: Cleanest Restaurant Group, Inc.

Location: Manhattan, NY

Posted Sep 04, 2025

This role is primarily overnight, but may also include light daytime walk-throughs and occasional sales activities (training and leads provided).

View Details Apply on SimplyHired

Accountant - Family Office

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

This position offers a unique blend of accounting, legal, and operational responsibilities, providing broad exposure to private equity, estate planning, and…

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Property Controller

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

Managing the cash flow projection process to meet cash needs. Accounting for property portfolio including A/P review and approval, cash management, bank account…

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Development Accountant

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

CPA completed or in progress would be a preference. The Development Accountant will be involved in tax compliance activities for a variety of diverse clients in…

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Analyst, Data Products

Company: NBCUniversal

Location: New York, NY

Posted Sep 04, 2025

Familiarity with tools such as Excel and SQL for data analysis and manipulation. Bachelor’s degree or equivalent experience in a related field (e.g.: Business,…

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Product Manager, Stablecoin

Company: Ripple

Location: New York, NY

Posted Sep 04, 2025

Ability to understand both business needs and technical requirements and communicate across different teams. Familiarity with blockchain/ crypto, payments, and/…

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part-time full-time new grad

Infectious Diseases – Attending Only Service - Physician – Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Sep 04, 2025

View Details Apply on healthecareers.com

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Sep 04, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

View Details Apply on SimplyHired

Custodian Overnight - Part Time

Company: Recreation Centers of Sun City, Inc.

Location: Sun City, AZ

Posted Sep 04, 2025

Assists in Emergencies by placing 911 calls for medical assistance. Washes pool decking and enters the pool/spa to clean components including; pool tiles, lane…

View Details Apply on SimplyHired

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Sep 04, 2025

Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data…

View Details Apply on SimplyHired

Senior GCP Solutions Architect, Cloud Intelligence

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Sep 04, 2025

As a Senior Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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