Exceptional Customer Service Jobs in New York City, NY

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Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Seasonal Tax Associate - Local

Company: Intuit

Location: Sun City, AZ

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

BOUCHERON Sales Associate

Company: Kering

Location: New York, NY

Posted Aug 26, 2025

Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.

Regional Sales Associate

Company: Nilfisk

Location: Jersey City, NJ

Posted Aug 26, 2025

The Sales Associate will make sales calls to end-users that are not currently buying from Nilfisk, support our dealers with equipment demonstrations, support…

Seasonal Tax Associate - Local

Company: Intuit

Location: Boulder City, NV

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

AI/LLM Development Engineer- NYC

Company: Alpha Star Research

Location: New York, NY

Posted Aug 26, 2025

AI Signal Development: Design and develop AI-driven data analysis systems using large language models (LLMs) to identify key signals from vast amounts of news,…

Environmental Services Aide I - 53rd st

Company: Memorial Sloan Kettering Cancer Center

Location: New York, NY

Posted Aug 26, 2025

Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research…

Forward Deployed Engineer

Company: Poiema Consult Limited

Location: New York, NY

Posted Aug 26, 2025

You’ll own the implementation process end-to-end, working directly with engineering teams to unblock adoption and refine integration patterns.

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Retail Sales Specialist - Part-Time - $20.00 per hour, plus commission and incentives!

Company: SPECTRUM

Location: New York, NY

Posted Aug 26, 2025

Proficiency in cash handling and accurate payment transactions. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective…

Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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