Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Seasonal Tax Associate - Local

Company: Intuit

Location: Sun City, AZ

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

View Details Apply on SimplyHired

Staff Nurse-Ambulatory Care, OBGYN

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

View Details Apply on SimplyHired

Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

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Senior Risk Data Architect

Company: American IT Systems

Location: Jersey City, NJ

Posted Aug 25, 2025

This role requires a hands-on leader who can architect enterprise-grade systems, establish rigorous data governance and quality frameworks, and collaborate…

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Site Supervisor- PTO / Benefits Available- $28.00 per hour

Company: Sunstates Security

Location: New York, NY

Posted Aug 25, 2025

A Site Supervisor is responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in…

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BOUCHERON Sales Associate

Company: Kering

Location: New York, NY

Posted Aug 26, 2025

Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.

View Details Apply on SimplyHired

Seasonal Tax Associate - Local

Company: Intuit

Location: Boulder City, NV

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

View Details Apply on SimplyHired

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

View Details Apply on SimplyHired

Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

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Transplant Psychiatrist, Northwell Transplant Institute

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Hourly Staff Nurse

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

View Details Apply on SimplyHired

Full Time Security Guard - Long Island City

Company: Knight Security

Location: Long Island City, NY

Posted Aug 25, 2025

Professionally and respectfully greet all visitors entering and leaving the building. A visitors list will be provided if the site is expecting visitors other…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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