Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

flexible schedule be or bc

Part-Time Family Medicine Physician Opening in New Cuyama, California

Company: CompHealth

Location: New Cuyama, California

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Retail Cosmetics Sales Associate - Estee Lauder, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 25, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

View Details Apply on SimplyHired
full-time be or bc new grad

Physician - Anesthesiology: Pain Management

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Aug 25, 2025

View Details Apply on healthecareers.com
paid time off parental leave relocation assistance

Otolaryngology, Head & Neck Surgeon - Senior Medical Officer

Company: Health New Zealand

Location: New Zealand

Posted Aug 25, 2025

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relocation assistance sign-on bonus hospital

Albany Medical Center – Cardiac Anesthesia Faculty Opportunity

Company: Albany Medical Center

Location: Albany, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com
flexible schedule paid time off parental leave

Clinical Psychologists - Infant, Child and Adolescent Mental Health

Company: Health New Zealand

Location: New Zealand

Posted Aug 25, 2025

View Details Apply on healthecareers.com
paid time off parental leave relocation assistance

Psychiatrists - Senior Medical Officers

Company: Health New Zealand

Location: New Zealand

Posted Aug 25, 2025

View Details Apply on healthecareers.com
dental insurance health insurance malpractice insurance

Intensivist - Oklahoma City, OK

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Aug 25, 2025

View Details Apply on healthecareers.com
relocation assistance full-time be or bc

Urologist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Corporate Security Officer (Sat-Sun 4pm-12am)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Aug 25, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. NYS security guard license (Required).

View Details Apply on SimplyHired
disability insurance paid time off hospital

Patient Access Representative - Relief, Evenings (3p-11:30p) - Washington Twp ED

Company: Jefferson Health

Location: Gloucester, New Jersey

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Porter - Cleaner

Company: UG2 LLC

Location: New York, NY

Posted Aug 25, 2025

Engage with customers, visitors and clients. Removes trash from high volume areas such as lunchrooms and conference rooms. Engage with leaders and stakeholders.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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