Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Customer Service Rep.

Company: Fiesta Auto Insurance

Location: Redwood City, CA

Posted Aug 25, 2025

With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30…

RN Registered Nurse Outpatient Oncology Clinic *Brooklyn, NY * no weekends! *$2833 weekly!

Company: White Glove Placement, Inc

Location: Brooklyn, NY

Posted Aug 25, 2025

Make this your next travel assignment! We provide Housing, Insurance, Meal Allowance, and travel reimbursements. Check out our custom travel packages too!

Clinical Care Transition Specialist / Registered Nurse - Bronx

Company: Option Care Health

Location: Bronx, NY

Posted Aug 25, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

Venetian Plaster Installer

Company: L'Forma

Location: New York, NY

Posted Aug 25, 2025

Proficient in using power tools relevant to plastering and general construction tasks. The ideal candidate will have experience in plastering and related…

Appointment Setter - Brand Ambassador (PT)

Company: Renewal by Andersen

Location: Brooklyn, NY

Posted Aug 25, 2025

Must have: personal vehicle and valid driver’s license. A growth mindset – eager to learn and develop your sales skills.

Security Officer

Company: Protection Security Group LLC

Location: New York, NY

Posted Aug 25, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers staff visitors, and guests. Card Valid NYS Security Guard License.

Analyst, Analytics

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

The Analyst position is an entry-level position that uses research, data, reporting and analytics techniques to answer client business questions, assists with…

Media and Communications Manager Job Posting

Company: World Conference of Religions for Peace, Inc.

Location: New York, NY

Posted Aug 25, 2025

Excellent organisational and time-management skills, with the ability to develop and maintain effective communication systems and tools.

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 25, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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