Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

SRG IDC Applications Team Lead

Company: Version 1

Location: Other US Location

Posted Jan 30, 2025

Version 1, a digital-first consultancy, is celebrating 26 years in technology services and is trusted by global brands. They have won several awards including Innovation Partner of the Year 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. They are looking for an Applications Managed Services Team Lead to build and maintain relationships with customers, ensuring high satisfaction ratings. The role involves scoping out work, inputting into service design and support, managing customer escalations, and identifying opportunities for new work. The ideal candidate should have proficiency in multiple technologies including PHP, Java, open-source tools, and Oracle applications, as well as DevOps practices, security and compliance knowledge, and managerial skills.

Talent Acquisition Manager

Company: Unlimit

Location: Other US Location

Posted Jan 30, 2025

Unlimit, a global fintech company founded in 2009, is seeking a Talent Acquisition Manager for APAC locations. The role involves managing the full cycle Talent Acquisition process, sourcing high-caliber candidates, conducting interviews, managing candidate pipelines, and maintaining applicant tracking data. The ideal candidate should have Talent sourcing and recruitment experience across APAC, Executive Search experience, strong communication skills in English and Chinese, excellent attention to detail, and an out-of-the-box mindset. Unlimit offers an attractive monthly salary, remote opportunity, vacation, sick leave, paid holidays, and a multicultural working environment.

Arquiteto de Soluções

Company: e-Core

Location: Other US Location

Posted Jan 30, 2025

The job description is for a role that involves working with clients to determine their business requirements, identifying and investigating product practices, methods, and techniques, estimating and documenting necessary efforts, and designing technical solutions. The ideal candidate should have advanced English skills, experience in pre-sales technical services related to the Atlassian tech stack, strong business analysis, service design, and delivery skills, and experience in estimating project efforts and designing complex consulting and IT development projects. Familiarity with Atlassian products and experience in technical presentations, product demonstrations, and training sessions are also beneficial. The role offers flexible benefits such as health, dental, and life insurance, pet health insurance, wellness sessions, gym membership, meal allowance, multiple benefits card, 15 days of vacation every 6 months, 30 days per year, possibility to work abroad for up to 90 days per year, short-term incentive plan, private pension plan, personalized onboarding kit, flexible working hours, parking support in SP and POA offices, and financial support for studies and childcare.

Senior Bookkeeper

Company: Gelfand, Rennert & Feldman

Location: Other US Location

Posted Jan 30, 2025

Gelfand Rennert & Feldman, a leading full-service business management firm, is seeking a Senior Bookkeeper with entertainment touring experience. The position, based in Century City, CA, offers a hybrid work arrangement. The Senior Bookkeeper will process accounts payable and receivable, perform reconciliations, maintain electronic filing systems, and assist in yearend tax packages. Qualifications include 2+ years of bookkeeping experience in entertainment business management or 3+ years in general accounting, excellent communication skills, and proficiency in DataFaction and AgilLink software. The annualized base pay range is between $65,000 and $74,000.

Supply Chain Portfolio Manager

Company: Telesat

Location: Other US Location

Posted Jan 30, 2025

Telesat, a leading global satellite operator, is seeking a Supply Chain Contract Manager with extensive experience in contract management and supply chain. The role involves managing complex procurement processes, coordinating with suppliers, and ensuring adherence to contractual requirements. The ideal candidate should have a university degree in a relevant discipline, 5+ years of experience in supply chain or procurement, and a professional designation in Procurement. Key responsibilities include developing and maintaining a thorough understanding of corporate policies, implementing effective acquisition practices, and managing supplier performance. The role requires excellent interpersonal and communication skills, critical thinking, and the ability to work independently and collaboratively.

Payroll Expert

Company: Remofirst

Location: Other US Location

Posted Jan 30, 2025

RemoFirst is a rapidly growing startup offering a comprehensive people management platform, including payroll processing for multiple countries, employee benefits, and hiring services for Fortune 500 companies and startups. They are seeking a talented Payroll Expert to manage payroll processing, ensure compliance with local tax laws, and streamline processes. The company values a startup environment, diversity, and inclusion, offering competitive compensation and remote work options.

Engineering Manager - Core Product

Company: TextNow

Location: Other US Location

Posted Jan 30, 2025

TextNow, a leading provider of free phone service, is seeking an experienced Engineering Manager to lead their Core Product engineering team. The role involves leading a team of iOS and Android engineers, driving technical excellence in messaging and calling features, collaborating with cross-functional teams, and overseeing the development lifecycle. The ideal candidate should have a strong technical background, leadership skills, and a passion for building innovative communication solutions. TextNow values people first, has a positive work environment, and offers flexible work arrangements, employee stock options, and competitive pay and benefits.

Chat Moderator with Dutch

Company: Playtech

Location: Other US Location

Posted Jan 30, 2025

Playtech, a leading technology company in the gaming industry, is seeking a proactive Chat Moderator with excellent Dutch writing skills. The role involves engaging in text-based online chats, welcoming and encouraging players, building rapport, maintaining brand reputation, and ensuring adherence to chat room etiquette. The company values its employees, offering performance bonuses, comprehensive health insurance, work-life balance, and opportunities for professional growth. Playtech Managed Services, established in 2007, is a thriving hub of 500 dedicated professionals specializing in customer support and risk management services.

Chief Accountant (Brazil)

Company: Unlimit

Location: Other US Location

Posted Jan 30, 2025

Unlimit, a global fintech company founded in 2009, is seeking an experienced accountant for its Brazilian operations. The role involves overseeing the accounting function, budget preparation, tax compliance, and financial settlements. The ideal candidate should have a university degree in a relevant field, strong understanding of Brazilian tax laws, and at least 3 years of experience in financial services. Fluency in English is required, and the candidate should be organized, able to multitask, and work well under pressure. Unlimit is an equal opportunity employer committed to diversity and inclusivity.

CRM Manager (Middle/Senior)

Company: Social Discovery Group

Location: Other US Location

Posted Jan 30, 2025

Social Discovery Group (SDG) is a leading global social discovery company with 60+ brands and 500 million users. They aim to combat loneliness, isolation, and disconnection through AI-driven communication platforms, dating services, and video streaming. SDG invests in IT startups worldwide and has an international team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification, reflecting their focus on trust, pride, and camaraderie. SDG is currently seeking a CRM Manager with experience in CRM systems, hypotheses generation, and understanding of CRM metrics. They offer a remote full-time position with benefits such as vacation, wellness days, bonuses, professional training, corporate discounts, health benefits, and an internal gamified gratitude system.

PPC Lead

Company: Social Discovery Group

Location: Other US Location

Posted Jan 30, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven platforms like Dating.com, DateMyAge, and Cupid Media. SDG invests in global IT startups and has a team of 1200 digital nomads working remotely from various locations. They recently achieved Great Place to Work US Certification™. SDG is seeking a User Acquisition Lead with 5+ years of PPC experience, strong people management skills, and proficiency in Excel/Google Sheets. The role offers remote work, 28 vacation days, wellness days, bonuses, professional training, health benefits, and an internal gamified gratitude system.

Creative Team Lead

Company: Social Discovery Group

Location: Other US Location

Posted Jan 30, 2025

Social Discovery Group (SDG) is a leading global social discovery company with 60+ brands and 500 million users. They aim to combat loneliness, isolation, and disconnection through AI-driven platforms like Dating.com, DateMyAge, and Cupid Media. SDG invests in IT startups worldwide, including Open AI, Patreon, and Coursera. Their international team of 1200 professionals works remotely from various locations. SDG has achieved Great Place to Work US Certification™, reflecting their focus on trust, pride, and camaraderie. They are seeking a Creative Team Lead with Russian native fluency, English proficiency, management experience, and expertise in creative analytics, TikTok, Meta, Google Ads, AI tools, and mobile creative optimization. SDG offers a remote full-time position with 28 vacation days, 7 wellness days, bonuses for successful applicant recommendations, professional training, corporate health benefits, and an internal gamified gratitude system.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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