Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Inbound Credit Counsellor

Company: VentureTech Solutions

Location: Other US Location

Posted Jan 30, 2025

Consolidated Credit Counseling Services of Canada is seeking motivated and compassionate individuals to join their team as Inbound Financial Counsellors. The role involves providing financial guidance to clients, assisting in budgeting and managing finances, and creating personalized financial plans. The company offers competitive pay, comprehensive benefits, career growth opportunities, and a positive work environment. No industry experience is required as comprehensive in-house training is provided. The job is based in North York, ON, with flexible hours including weekends. Previous experience in collections, sales, or financial services is a plus but not required. Postsecondary education is required, and AFCC designation or the ability to fulfill AFCC requirements within the first 2 years of employment is preferred.

Software Engineer (.Net + React)

Company: Allata

Location: Other US Location

Posted Jan 30, 2025

Allata is an IT company offering strategic architecture, enterprise-level application development, and various services including Data Analytics, Advanced Integrations, Product Launch Experience Design, Support, Cloud DevOps, and Software Development. They are seeking a motivated Software Engineer to design, develop, and implement high-quality software solutions, collaborate with cross-functional teams, and stay updated with emerging technologies. The ideal candidate should have proficiency in programming languages, familiarity with UI/UX design, database management, cloud platforms, and Agile methodologies. Strong problem-solving skills, excellent communication, and a proactive attitude are also required.

SDET-2(Product)

Company: Zinier

Location: Other US Location

Posted Jan 30, 2025

Zinier is a NoCode Customization field service automation platform that empowers field service organizations with the combined power of humans and technology. The company offers customizable ZiniApps to solve challenges across the entire lifecycle of field work, including installation and maintenance. Zinier is a global team headquartered in Silicon Valley with leading investors. They are looking for a Senior QA Engineer to join their rapidly expanding product development team, responsible for testing customer solutions built using the Zinier platform and products.

Site Manager

Company: New Home Co

Location: Other US Location

Posted Jan 30, 2025

New Home Co is a reputable homebuilder recognized for its innovative and consumer-driven homes in major metropolitan areas across several states. The company values its team members, aiming to provide a supportive work environment. The Site Manager position involves managing all aspects of the home building process, ensuring quality, customer satisfaction, cost control, and subdivision management. The role requires excellent communication skills, progressive construction management experience, and the ability to work in various weather conditions. The estimated annual compensation is between $95,000 and $107,000, with additional benefits including a competitive commission structure, comprehensive health coverage, and a 401k retirement plan.

SDE 2- Java/JEE Backend & Full Stack Development

Company: Zinier

Location: Other US Location

Posted Jan 30, 2025

Zinier is a NoCode Customization field service automation platform that empowers field service organizations with the combined power of humans and technology. The company offers customizable ZiniApps to solve challenges across the entire lifecycle of field work, including installation and maintenance. Zinier is a global team headquartered in Silicon Valley with leading investors. They are looking for a SDE2 to join their rapidly expanding Engineering team, responsible for engaging in requirements discussions, developing and maintaining the backend, optimizing applications, and mentoring junior engineers. The ideal candidate should have strong knowledge and experience in Object-Oriented Programming, Java Spring Boot, REST API development, and AWS cloud platform.

Entry Level Sales Representative

Company: The Acquisition Group

Location: Other US Location

Posted Jan 30, 2025

The text is a job posting for a sales position at TELUS Communications, a leader in business marketing solutions. The company offers opportunities for advancement, flexible work schedules, comprehensive training, and a vibrant inclusive team environment. The role involves door-to-door marketing, building customer relationships, and maintaining self-motivation. The ideal candidate should have excellent communication skills, negotiation abilities, and strong time management skills. The company is committed to excellence in marketing and customer service.

Administrative Assistant/Receptionist

Company: RESPEC

Location: Other US Location

Posted Jan 30, 2025

RESPEC, a global 100% employee-owned consulting and services company, is seeking an Administrative Assistant Receptionist for its Fairbanks AK location. The company, founded in 1969, specializes in water, mining, energy, natural resources, and infrastructure services. The ideal candidate should have strong organizational skills, experience with Office365, and proficiency in Microsoft Office products. The role involves acting as a gatekeeper, handling queries, providing administrative support, managing inventory, and maintaining a tidy workspace. The position offers a comprehensive benefits package, including flexible work schedules, paid parental leave, and a 401k with company match.

Executive Assistant and Project Coordinator

Company: Docler Holding

Location: Other US Location

Posted Jan 30, 2025

Byborg Enterprises, a global leader in IT and streaming solutions, is seeking a project coordinator. The role involves assisting with project execution, monitoring activities, coordinating meetings, building relationships, and handling documentation. The company offers a competitive compensation package, health insurance, a sports pass, cafeteria benefits, professional growth opportunities, and a fun work culture. Byborg Enterprises is an equal opportunity employer.

Client Account Manager

Company: Palmetto Technology Group, Inc.

Location: Other US Location

Posted Jan 30, 2025

COURSER is a technology service company that values teamwork, service, growth, trust, and innovation. They are seeking a knowledgeable and customer-focused Client Account Manager to join their team. The role involves managing client relationships, providing technical support, guiding clients through onboarding, customizing solutions, developing account strategies, ensuring customer success, providing training, gathering feedback, and collaborating cross-functionally. Key qualifications include a bachelor's degree, 3+ years of experience in account management, proven track record in managing client relationships, excellent communication skills, strong organizational skills, and proficiency with CRM software. Benefits include a competitive benefits package, 401k match, flexible PTO, holidays, gym reimbursement, Amazon Prime reimbursement, volunteer time, paid maternity and paternity leave, paid certifications, and learning and development programs.

Supervisor Workforce Strategy & Operations

Company: Optimum

Location: Other US Location

Posted Jan 30, 2025

Optimum, a leader in connectivity, is seeking a dynamic Supervisor Workforce Strategy to lead workforce planning initiatives, optimize staffing models, and enhance operational efficiency. The ideal candidate will supervise a team of workforce analysts, foster a culture of continuous improvement, and collaborate with multiple departments. Key responsibilities include team leadership, workforce planning and strategy, operational efficiency, collaboration and communication, and performance management and reporting. Qualifications include a bachelor's degree, 3+ years of workforce management experience, and proficiency in workforce management systems.

Occupancy Specialist II (Squire Village)

Company: WinnCompanies

Location: Other US Location

Posted Jan 30, 2025

WinnCompanies is seeking a detail-oriented Occupancy Specialist II for a 379-unit affordable housing community in Manchester, CT. The role involves assisting with tenant recertifications, processing forms, and ensuring compliance with funding regulations. The position offers a competitive pay range, a typical work schedule, and comprehensive benefits. Requirements include a high school diploma, relevant work experience, and certification as a Certified Occupancy Specialist. Preferred qualifications include a degree, SHCM certification, and ARM Certification. WinnCompanies is a nationally recognized leader in apartment community management and development, offering a job that is challenging, rewarding, and conducive to professional growth.

SVP, CYPRUS

Company: Xsolla

Location: Other US Location

Posted Jan 30, 2025

Xsolla, a global ecommerce organization serving the gaming industry, is seeking a Senior Vice President to lead and manage operations and expansion efforts in assigned regions. The role involves collaborating with business partners, driving growth, implementing strategic initiatives, and overseeing the company's success in the region. The ideal candidate should have a proven track record in senior leadership roles, strong industry knowledge, exceptional leadership skills, and the ability to manage budgets and financial performance. Xsolla offers a conducive environment for professional growth, with unlimited flexible time off, personalized career roadmaps, and opportunities for in-house training and higher education.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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