Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Customer Intelligence Analyst

Company: Ncontracts

Location: Other US Location

Posted Jan 30, 2025

Ncontracts, a leading provider of integrated risk management and compliance solutions, is seeking a dynamic and experienced Customer Intelligence Analyst. The ideal candidate will utilize data analysis to enhance customer operations, identify process improvements, and develop training for software tools. They will also collaborate with cross-functional teams, create comprehensive reports, and build dashboards in Salesforce and PowerBI. The role requires a minimum of 5 years of data analytics experience, strong leadership and problem-solving skills, and proficiency in project management tools.

バリスタ/週30時間 - Kansai Area

Company: Blue Bottle Coffee

Location: Other US Location

Posted Jan 30, 2025

Blue Bottle Coffee is seeking a barista who is passionate about providing excellent hospitality and serving delicious coffee. The role involves delivering exceptional service, continuously improving coffee skills, supporting the team and guests, and contributing to the cafe's operations and environment. The ideal candidate is someone who loves coffee and food, communicates positively, values others, and is committed to personal development. No prior barista experience is required, as training will be provided. The job is a 30-hour contract with a 3-month probation period, offering competitive wages and benefits such as social insurance, transportation allowance, paid leave, and regular performance evaluations. The role involves shift work, with the possibility of working weekends, and a daily 6-hour shift. The company values long-term employment and offers opportunities for growth and development.

NICE - Actimize Support Engineer

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

One Sutherland is a global company that values diversity and fosters a positive work environment. The Actimize Technical Support Engineer role involves reviewing and investigating client issues, providing accurate guidance, and collaborating with higher tiers for end-to-end resolution. The ideal candidate should have excellent communication skills, at least 2 years of technical support experience, and proficiency in Java, Windows Forms, SQL, and XML. Knowledge of Linux, Microsoft Server, SQL Server, XML, HTML, PERL, and server tuning is also required.

Demo Engineer

Company: Atlan

Location: Other US Location

Posted Jan 30, 2025

The Demo Engineer role at Atlan is crucial for showcasing the company's data governance platform to potential clients. The engineer manages and enhances demo and sandbox environments, ensuring they are up-to-date and tailored to meet unique client needs. They create, maintain, and optimize demo environments, collaborate with cross-functional teams, and troubleshoot issues. The ideal candidate has technical expertise, automation skills, problem-solving abilities, strong communication skills, attention to detail, and a continuous learning mindset.

Analyst, Cybersecurity Operations (Detection & Response) L1

Company: McDonald’s Global Technology

Location: Other US Location

Posted Jan 30, 2025

McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through technology innovation in delivery, digital, and drive-thru services. The company is investing in AI, robotics, and emerging tech to digitize its operations and improve efficiency. The L1 Response Analyst role within the Security Operations Center (SOC) is crucial for protecting McDonald's information assets, monitoring system activity, and analyzing network traffic to identify potential threats. The ideal candidate should have a foundational understanding of cybersecurity practices, cloud technologies, and incident handling procedures. McDonald's values diversity and inclusion, and the company is committed to creating an inclusive culture and contributing to its communities.

Production Technician Supervisor - Weekend Shift

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 30, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking experienced Production Supervisors to lead a team of technicians and welders in building electromechanical parts and assemblies. The ideal candidate should have a high school diploma or equivalent, at least 5 years of leadership experience in manufacturing, and 10 years of technical skills. They should be proficient in MS Office products, committed to safety and quality, and able to work in a fast-paced environment. Bonus points for experience with lean manufacturing, 5S, Six Sigma, and winding equipment.

Sr. Assoc-Trans Processing

Company: Sutherland

Location: Other US Location

Posted Jan 30, 2025

Sutherland is looking for a goal-oriented and strategic thinking individual to join as a Manager of Service Delivery. The role involves reviewing and analyzing claim form 1500, utilizing coding tools, verifying claim status, and resolving billing discrepancies. The ideal candidate should have at least 2 years of experience in physician revenue cycle management, proficiency in medical coding tools, and expertise in various medical specialties. The company offers perks such as night shift allowance, fixed weekend offs, 2-way cab facility, 24 days leave, and incentives.

Inventory Coordinator

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 30, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking an Inventory Coordinator with 3+ years of experience in inventory control and ERP experience. The role involves managing inventory and materials, ensuring timely processing of shipping and receiving, and maintaining a clean work environment. The company values diversity and equal opportunity, and the position requires dedication to safety in a fast-paced environment.

Senior Software Engineer (.NET environment)

Company: Coupa Software

Location: Other US Location

Posted Jan 30, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. As a Senior Software Engineer, you'll help scale Coupa's platforms, collaborate on new features, and mentor others. Requirements include 5+ years of software development experience, preferably with .NET, and expertise in LLM prompting, RAG, and agentic frameworks.

Assistant Manager

Company: SUNRIDGE MANAGEMENT GROUP INC

Location: Other US Location

Posted Jan 30, 2025

The Assistant Manager position involves assisting the manager in managing the property, handling income collection, maintaining resident relations, conducting marketing efforts, and performing administrative tasks. The role requires at least 1 year of property management experience and basic computer skills. The job involves working 40 hours per week for full-time employees or up to 25 hours per week for part-time employees, with flexible work hours that may include holidays or weekends.

Senior Product Designer

Company: Coates Group

Location: Other US Location

Posted Jan 30, 2025

Coates Group, a global technology company, is seeking a Senior Product Designer for the Creative Center team. The role involves leading and delivering user-centered design solutions, collaborating with cross-functional teams, and mentoring junior team members. The company is known for its innovative spirit, industry leadership, and commitment to creating dynamic, personalized, and engaging customer experiences. They value diversity, creativity, and continuous growth. The ideal candidate should have 5+ years of UX/UI/Product design experience, expertise in Figma, and a strong understanding of WCAG standards.

ETM Customer Support Engineer

Company: Arista Channels

Location: Other US Location

Posted Jan 30, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking an ETM Edge Threat Management Expert. The ideal candidate will be a detail-oriented, experienced support technician with strong networking knowledge. They will provide technical support, customer training, and system optimization for Arista ETM network security products. The company values diversity, innovation, and excellence, offering a non-discriminatory work environment with competitive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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