Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Regional Account Executive

Company: Centric Software

Location: Other US Location

Posted Jan 30, 2025

Centric Software, a global leader in Product Lifecycle Management (PLM) solutions, is seeking a driven Regional Account Executive for the SMB segment in Brazil. The role involves generating and increasing revenues, presenting PLM solutions to small and medium-sized businesses in the retail and apparel market, and meeting or exceeding assigned revenue goals. The ideal candidate should have proven success selling PLM or other enterprise application software, excellent presentation skills, and the ability to adapt to a rapidly evolving technology and commercial environment. The company offers a competitive salary, a multifaceted job with high responsibility, remote work opportunities, and a collaborative and respectful work environment.

Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer for a remote work-from-home position. The developer will work with cross-functional teams to enhance applications, troubleshoot issues, and propose technical solutions. Required skills include proficiency in Java, Spring Boot, React, Redux, PL/SQL, and experience with Oracle, Snowflake, or Postgres databases. The company is committed to diversity and inclusion.

Network Engineer

Company: Eagle Eye Networks

Location: Other US Location

Posted Jan 30, 2025

Eagle Eye Networks, a global leader in cloud video surveillance, is seeking a Network Engineer to manage and optimize its world-class network infrastructure. The role involves implementing cutting-edge technologies, managing complex routing protocols, and ensuring high-performance connectivity. The company values face-to-face collaboration and offers a dynamic, fast-paced work environment with opportunities for international career growth.

Sr. Java Fullstack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer for a remote, full-time contract position. The developer will work with cross-functional teams to enhance applications, troubleshoot issues, and design scalable solutions using Java Spring framework, Spring Boot, React, Redux, PLSQL, and Oracle, Snowflake, Postgres databases. The ideal candidate should have a Bachelor's degree in Computer Science, excellent communication skills, and at least 35 years of experience in Core Java and PLSQL. Fusemachines is committed to diversity and inclusion.

Exchange/Messaging Engineer (3532)

Company: SMX

Location: Other US Location

Posted Jan 30, 2025

SMX is hiring an ExchangeMessaging Engineer for a hybrid role based in Quantico, VA. The role involves providing support for enterprise network operations and computer network defense, with a focus on Microsoft-based infrastructure, Exchange Server, and BlackBerry services. The ideal candidate should have expert-level experience in planning, documenting, installing, managing, monitoring, and troubleshooting high-availability Exchange Server environments. The role requires a Top Secret clearance, professional-level certifications, and strong experience with Exchange 2019, PowerShell commands, and Active Directory. SMX offers competitive compensation, learning opportunities, and benefits.

Product Owner - Mobile Applications

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Product Owner with a focus on mobile application development. The successful candidate will manage the product backlog, prioritize features, and ensure high-impact sprint-level deliverables. They will act as the voice of the customer, collaborate closely with the development team, and have a strong understanding of mobile UX/UI principles. The role requires a Bachelor's degree, at least 3 years of experience as a Product Owner, and expertise in Agile frameworks. Familiarity with the airline, hotel, or travel industry is a plus.

Software Engineer (Salesforce)

Company: Takeda

Location: Other US Location

Posted Jan 30, 2025

Takeda is seeking a Salesforce Engineer to join their ICC in Bangalore. The role involves transforming design and product vision into working products, developing and enhancing functionalities of Salesforce, and collaborating with agile scrum team members. The ideal candidate should have a Bachelor's degree in computer science, systems analysis, product management, or a related field, and at least 3 years of experience in full-stack development with a strong orientation towards Salesforce-based technologies. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and various learning platforms. The company is committed to creating an inclusive and collaborative workplace and is leading a digital revolution to improve the lives of millions of patients.

Product Manager - Strategic Product Leadership

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 30, 2025

The company is looking for an experienced Product Manager to lead the vision, strategy, and success of their flagship operational platform. The ideal candidate should have a strong background in product strategy, leadership, and communication skills. They will be responsible for defining the long-term roadmap, conducting market research, aligning the product with company goals, and working collaboratively with cross-functional teams. The role requires a big-picture thinker who can analyze market trends, assess business opportunities, and guide the development of a product that meets customer and market needs while delivering measurable business value. The candidate should have a minimum of 5 years of experience in Product Management, a strong understanding of market analysis, competitive landscapes, and financial modeling, and expertise in Agile methodologies. The position is full-time, Monday through Friday, 8:30 am to 5 pm, with potential for evening and weekend work. The good faith compensation for this role is between $150,000 and $175,000.

Sr. Java Fullstack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer. The role involves developing and maintaining web applications using Java Spring framework, Spring Boot, React, and Redux. The developer will also optimize stored procedures, views, and functions using PLSQL, ensuring high performance and responsiveness of applications. They will troubleshoot issues, write efficient code, and collaborate with cross-functional teams to define and ship new features. Required skills include a Bachelor's degree in computer science or engineering, excellent communication and teamwork skills, strong proficiency in Java, React, Redux, and PLSQL, and experience with Oracle, Snowflake, or Postgres databases. Fusemachines is an Equal Opportunities Employer committed to diversity and inclusion.

Product Manager

Company: Takeda

Location: Other US Location

Posted Jan 30, 2025

The Digital Product Senior Manager role at Takeda involves leading a product initiative, ensuring alignment with business objectives, and delivering value across the organization. Key responsibilities include communicating product alignment with business priorities, working with technology partners to achieve product goals, and leading a team of product owners. The role requires expertise in advanced Terraform techniques, Docker, Kubernetes, Ansible, AWS, Jenkins, Chef, Python, and Azure. The ideal candidate will develop innovative solutions to complex problems, engage with key contacts outside their expertise, and contribute to the development of new concepts and standards.

Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer. The role involves developing and maintaining web applications using Java Spring framework, Spring Boot, React, and Redux. The developer will also optimize stored procedures, views, and functions using PLSQL, ensuring high performance and responsiveness of applications. They will troubleshoot issues, write efficient code, and collaborate with cross-functional teams to define and ship new features. Required skills include a Bachelor's degree in computer science or engineering, excellent communication and teamwork skills, strong proficiency in Java, React, Redux, and PLSQL, and experience with database concepts and tools. Fusemachines is an Equal Opportunities Employer committed to diversity and inclusion.

Sr. Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer for a remote, full-time contract position. The developer will work with cross-functional teams to enhance applications, troubleshoot issues, and design scalable solutions using Java Spring framework, Spring Boot, React, Redux, PLSQL, and Oracle, Snowflake, Postgres databases. The ideal candidate should have a Bachelor's degree in Computer Science, excellent communication skills, and at least 35 years of experience in Core Java and PLSQL. Fusemachines is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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