Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Java Full Stack Developer

Company: Fusemachines

Location: Other US Location

Posted Jan 30, 2025

Fusemachines, a 10+ year old AI company, is seeking a Full Stack Developer for a remote work-from-home position. The developer will work with cross-functional teams to enhance applications, troubleshoot issues, and propose technical solutions. Required skills include proficiency in Java, Spring Boot, React, Redux, PL/SQL, and experience with Oracle, Snowflake, or Postgres databases. The company is committed to diversity and inclusion.

Government Account Manager

Company: Grainger

Location: Other US Location

Posted Jan 30, 2025

Grainger, a leading industrial distributor, is seeking passionate individuals to join their team. The company, with operations in North America, Japan, and the UK, is dedicated to providing value for customers, fostering an engaging culture, and driving strong financial results. The role involves maximizing revenue for designated accounts, understanding customer goals, and demonstrating knowledge of market data. The position offers a competitive base pay compensation range of $561,000 to $935,000, along with benefits such as medical, dental, vision, life, and pet insurance, a 401k retirement plan, employee discounts, tuition reimbursement, and more. The company is committed to equal employment opportunity and fostering an inclusive environment.

Senior Software Engineer - Data Platform

Company: Level AI

Location: Other US Location

Posted Jan 30, 2025

Level AI, a Series C startup based in Mountain View, California, is seeking a Senior Software Engineer to contribute to the design, development, and enhancement of their cutting-edge data warehouse and analytics platform. The role involves collaborating with cross-functional teams, designing scalable analytics platforms, building and maintaining efficient data warehouse schemas, and optimizing data systems for performance and scalability. Key skills required include data modeling, ETLELT pipelines, data warehousing platforms, programming and SQL proficiency, and data integration knowledge.

Payroll Specialist (RTR/GL)

Company: Microstrategy

Location: Other US Location

Posted Jan 30, 2025

MicroStrategy is a global leader in enterprise analytics and mobility software, known for its innovative approach to business intelligence and analytics. The company is also recognized for its pioneering role in adopting Bitcoin as a key asset, which has led to significant stock performance. MicroStrategy values its employees, fostering a culture of innovation, curiosity, and excellence. The company is seeking a proven RTRGL Record to Report General Ledger professional with experience in handling accounting activities and reconciliations, coordinating external payroll vendors, and strong analytical skills. The ideal candidate will have a university degree in accounting or finance, fluency in English, and excellent communication skills.

Software Engineer, IoT

Company: Lime

Location: Other US Location

Posted Jan 30, 2025

Lime, the world's largest shared electric vehicle company, is seeking a Backend Software Engineer to help revolutionize urban transportation. The ideal candidate will have experience in an evolving startup environment, be customer-obsessed, data-driven, and passionate about Lime's mission. The role involves designing and building core technology for connected vehicles, improving operational tools, and collaborating with cross-functional teams. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

National Sales Manager

Company: PayJoy

Location: Other US Location

Posted Jan 30, 2025

PayJoy is a mission-driven financial service provider that offers credit to underserved customers in emerging markets using patented technology. The company has seen significant growth, doubling its customer base in the last two years while maintaining profitability. The National Sales Manager role involves increasing sales revenue, market share, and profitability through strategic planning and relationship building. The ideal candidate should have a Bachelor's degree in Business, Marketing, Finance, or a related field, and at least 5 years of experience in a commercial leadership role, preferably in the FinTech or telecommunications sector. The role requires expertise in sales management, strategy development, and relationship building. PayJoy offers comprehensive benefits, including health and dental insurance, life insurance, vacation time, and professional development perks.

Senior Account Manager - India

Company: Aerospike

Location: Other US Location

Posted Jan 30, 2025

Aerospike, a leading provider of hyperscale data solutions, is seeking a dynamic and aggressive Account Manager for its Strategic Accounts team in India. The role involves managing named strategic customers, focusing on renewals, expansions, and cross-selling. The ideal candidate should have extensive sales experience in a software company, preferably with database and product sales experience. A Bachelor's degree is required, and an MBA is an added advantage. The position is based in Mumbai, India.

EDI Support Engineer

Company: Cleo

Location: Other US Location

Posted Jan 30, 2025

The job posting seeks a candidate with a strong understanding of ANSI X12 and EDIFACT standards, experience in EDI mapping, and proficiency in transfer protocols like AS2, FTP, SFTP, and HTTPS. The candidate should be a team player with excellent communication skills, analytical abilities, and problem-solving skills. Desired skills include basic database and API knowledge. Preferred skills involve experience with Cleo products and B2BEDI Support roles. Key responsibilities include managing the CIC environment, responding to incidents, investigating EDI issues, performing bug fixes, onboarding trading partners, collaborating with internal departments, and timely escalation of critical issues.

Account Manager

Company: PairSoft

Location: Other US Location

Posted Jan 30, 2025

The Account Manager role involves managing client renewals, hunting for new business, and negotiating multiyear renewals. The ideal candidate should have a Bachelor's degree, 3+ years of B2B software sales experience, and a proven track record of exceeding sales targets. Strong communication skills, especially with technical topics, and experience selling solutions into an existing customer base are required. The role offers comprehensive employee benefits, a collaborative startup culture, and opportunities for career growth.

Director, Sales Engineering

Company: Microstrategy

Location: Other US Location

Posted Jan 30, 2025

MicroStrategy is seeking a Sales Engineering Director for the APAC region to manage a team of sales engineers, lead important sales cycles, and provide technical expertise. The ideal candidate should have experience in sales engineering management, BI tools, value-based selling, and SaaS selling. Familiarity with APAC markets and cultures is a plus. The role involves driving the technical sales process, collaborating with various teams, and staying updated on industry trends.

Account Manager ANZ

Company: Lansweeper

Location: Other US Location

Posted Jan 30, 2025

Lansweeper, a company with impressive yearly revenue growth, is seeking an Account Manager to expand its Global teams, specifically for the ANZ region. The Account Manager will drive revenue growth by building relationships with key decision-makers in SMB to large global companies. Key responsibilities include understanding customer needs, navigating complex decision-making processes, and delivering value-driven solutions. The ideal candidate should have a proven track record in sales, experience with legal procurement and security processes, and proficiency in value-based selling techniques. The company offers a fast-paced environment, opportunities for career acceleration, and a variety of benefits.

Field Sales Account Representative

Company: Grainger

Location: Other US Location

Posted Jan 30, 2025

Grainger, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Field Account Representative. The role involves maintaining customer relationships, increasing sales, and reporting on customer interactions. The company offers competitive compensation, benefits starting day one, and a commitment to equal employment opportunity. The position requires 1+ years of sales experience, a high school diploma or equivalent, and occasional travel.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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