Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Customer Success Associate IV-IN

Company: Rackspace Technology

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Customer Success Associate IV position at Rackspace Technology in Gurgaon. The role involves providing support to Service Delivery Managers, managing inbound customer requests, and ensuring fast and efficient resolution. The ideal candidate should have advanced skills and expertise, a deep understanding of customer needs, and the ability to adapt to dynamic customer needs. Key responsibilities include monitoring ticket requests, responding to customer information requests, and managing support requests. The role requires an advanced understanding of the IT industry, Rackspace product portfolio, and cloud technologies. Essential skills include administrative skills, client customer service, data analysis, and technical troubleshooting. The candidate should be a full-time graduate with 4-6 years of relevant experience.

Principal Software Engineer ( Data & AI) 666

Company: Protegrity

Location: Other US Location

Posted Jan 30, 2025

Protegrity, a leading provider of data protection solutions, is seeking a Principal Software Engineer for its GenAI Security Team. The role involves leading the development of scalable data and AI software pipelines for GenAI safety, security, and privacy solutions. The ideal candidate should have 7-10 years of experience in data engineering, AI/ML infrastructure, or MLOps with a focus on scaling AI solutions. They should be proficient in developing and maintaining data pipelines, designing and deploying MLOps platforms, and have strong programming skills in Python, Java, Rust, or Go. The role offers a competitive compensation package, opportunities for continuous learning, and the chance to work on global projects with diverse team members.

Commercial Analytics Co-op

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is offering a paid Coop experience for students enrolled in a bachelors or masters degree program. The Coop will work on centralizing commercial data, creating Power BI reports, and gaining knowledge on ADUSA systems, Azure Datalake, Databricks, and Power BI. The role requires a team player with excellent communication skills and experience with visualization tools. The company values diversity, equity, inclusion, and wellness, and offers opportunities for professional growth and development.

Senior Specialist, Early Career Programs

Company: Morningstar

Location: Other US Location

Posted Jan 30, 2025

The text describes a job opening for an Operations Specialist in Talent & Culture at Morningstar. The role involves providing excellent service to employees and managers, improving internal customer service processes, leading projects, and fostering a learning culture. The ideal candidate should have a bachelor's degree, extensive experience in Talent & Culture or related fields, strong analytical skills, and excellent communication abilities. Morningstar offers a hybrid work environment with regular in-person collaboration.

Senior Technical Writer

Company: Checkout.com

Location: Other US Location

Posted Jan 30, 2025

Checkout.com is a leading fintech company that empowers businesses and their communities to thrive in the digital economy. They are seeking a Technical Writer to join their dynamic team of 35+ professionals across various functions. The role involves creating clear, consistent, and high-quality technical documentation for their products and online payment solutions. The successful candidate will collaborate with diverse teams, including Design, Product, User Research, and Engineering. The company offers a hybrid working model, with offices open three days a week, and provides a collaborative and inclusive work environment. The ideal candidate should have experience in creating concise technical product documentation, be familiar with Agile workflows, and have a solid understanding of the OpenAPI OAS specification.

UX Designer

Company: Henry Schein One

Location: Other US Location

Posted Jan 30, 2025

Henry Schein One is seeking a UX Designer with 24 years of experience in B2B software product design. The role involves leading UI/UX design, understanding customer needs, partnering with product managers and engineers, and facilitating design thinking initiatives. The ideal candidate should have expertise in end-to-end user experience design, customer obsession, and proficiency with Figma and FigJam. The position offers competitive compensation, excellent benefits, and opportunities for growth in the healthcare technology industry.

Commercial Analytics Co-op

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is offering a paid Coop experience for students enrolled in a bachelors or masters degree program. The 6-month session includes impactful project work, leadership speaker sessions, one-on-one mentoring, community service events, networking opportunities, and access to career development tools. The Coop will work with local brands and ADUSA business teams to create Power BI reports, gaining knowledge on ADUSA systems, Azure Datalake, Databricks, and Power BI. Qualifications include a degree in Data Analytics or Computer Science, experience with visualization tools, exposure to coding systems, teamwork, understanding of data, and excellent communication skills.

Data Protection Specialist

Company: Rackspace Technology

Location: Other US Location

Posted Jan 30, 2025

Rackspace Technology is seeking a Data Protection Specialist to establish a governance framework for data information security and implement DLP solutions. The ideal candidate will have experience in classification, handling, and DLP policies. The role involves working with internal stakeholders, vendors, and legal teams to ensure compliance with data protection regulations, conducting audits, and providing training. The company is committed to embracing technology, empowering customers, and delivering end-to-end solutions.

Senior Recruiter

Company: Instructure

Location: Other US Location

Posted Jan 30, 2025

Instructure is seeking a Senior Recruiter with 5-8 years of experience in all aspects of recruiting. The role involves managing the recruitment life cycle, sourcing candidates, screening, interviewing, and hiring. The ideal candidate should be detail-oriented, self-motivated, and able to work in a fast-paced, high-growth environment. Instructure offers competitive benefits, including a 401k, health insurance, paid time off, and fitness club memberships. The company values diversity and equal opportunity, and all employees are required to pass a background check.

Accounts Receivable Accounting Manager

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

The job description outlines a role that requires strong skills in accounting, business analysis, and process improvement. The successful candidate will take a hands-on approach, supervising day-to-day functions for AR and Cash Applications, and assisting with many tasks. The role involves compiling and analyzing financial information, preparing account reconciliations, and ensuring compliance with GAAP. The candidate will also oversee the invoice creation process, manage collections, and develop metrics for tracking performance. The role requires a Bachelor's degree in Accounting and at least 5 years of experience. The candidate should have excellent communication skills, be highly organized, and able to work effectively in a global team environment.

Sales Area Manager - East Midlands (Nottingham, Derby, Leicester)

Company: Xero

Location: Other US Location

Posted Jan 30, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero aims to make running a business beautiful by enhancing efficiency, connecting small businesses with big business technology, and fostering a supportive community. The role involves growing and developing Xero's commercial relationships with accountants and bookkeepers, managing sales and account management relationships, and driving revenue and subscription growth. The ideal candidate should have enthusiasm for building relationships with accounting firms, excellent communication skills, strong product knowledge, and a collaborative approach. Xero offers generous benefits, including paid leave, wellbeing support, and an Employee Share Plan.

Coordinator II Label Production

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is seeking a skilled Artwork Production Specialist to manage packaging design and production for their private brand portfolio. The role involves creating and maintaining packaging label designs, ensuring they meet brand standards, and resolving production issues. The ideal candidate should have a Bachelor's degree in graphic or commercial art, at least 5 years of industry experience, and proficiency in Adobe Creative Suite, print processes, and Microsoft Office applications. The position offers opportunities for growth and collaboration within a diverse and inclusive team.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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