Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Account Executive - Medium Accounting Firms - Amiens

Company: Pennylane

Location: Other US Location

Posted Jan 30, 2025

Pennylane, a rapidly growing French FinTech, is seeking an Account Executive to join their team. The role involves understanding the needs of PMEs and accounting firms, presenting Pennylane's solution, and closing sales. The successful candidate will manage a region in France, fostering client relationships, and driving business growth. Pennylane offers a competitive package, including a top-tier health insurance, flexible work arrangements, and a collaborative work environment.

Customer Service Representative III

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 30, 2025

Naval Support Activity MidSouth in Millington, TN is seeking a Customer Service Representative with a Secret clearance. The role involves assisting Navy Sailors and their families, resolving inquiries via various channels, and utilizing essential software applications. The ideal candidate should have customer service experience, CRM knowledge, and strong communication skills. The position offers opportunities for growth and requires flexibility to work nights and weekends.

Solutions Engineer - Spanish

Company: NinjaOne

Location: Other US Location

Posted Jan 30, 2025

The Solutions Engineer role at NinjaOne in Berlin, Germany involves becoming an expert in the NinjaOne platform, consulting partners on product implementation, solving complex technical problems, collaborating with sales and product teams, coaching sales teams, providing external training, promoting the brand, and gathering feedback for product development. The ideal candidate has experience in technical sales, is self-motivated, adaptable, proficient in Spanish, and able to explain complex concepts simply. Additional languages, MSP experience, RMM/Backup software knowledge, and API/scripting skills are pluses. NinjaOne offers flexible working hours, professional growth, benefits, training, competitive compensation, and a diverse work environment.

Back End Software Development Engineer

Company: GoDaddy

Location: Other US Location

Posted Jan 30, 2025

GoDaddy is seeking skilled BackEnd Software Development Engineers to join their growing team. The role involves designing, building, and maintaining the foundational systems and services that power GoDaddy's global platform. The ideal candidate should have proven experience in backend development, proficiency in languages like Java, Python, and Node.js, and experience with cloud platforms like AWS. GoDaddy offers a range of total rewards, including paid time off, retirement savings, and competitive health benefits. The company is committed to diversity, equity, and inclusion, and prioritizes integrating these principles into their core operations.

Senior Software Engineer (Java)

Company: Sophos

Location: Other US Location

Posted Jan 30, 2025

Sophos, a global cybersecurity leader, is seeking a Java backend developer with 8+ years of experience. The role involves managing and advancing a cloud-based network security platform, interacting with product managers, defining feature specs, and working on critical field escalations. The ideal candidate should have proficiency in Java and Spring Boot, excellent design skills, understanding of Microservice architecture, AWS cloud infrastructure, and SQL/NoSQL databases. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various wellbeing initiatives.

Principal Software Engineer

Company: Red Hat

Location: Other US Location

Posted Jan 30, 2025

Red Hat OpenShift Engineering team is seeking a Principal Software Engineer in Bangalore, India. The role involves working in an agile team, contributing to the engineering of Red Hat OpenShift Container Platform, and its supporting components in the core of Kubernetes. The engineer will be a key contributor in implementing customer requirements and ensuring the evolving needs of Red Hat OpenShift's rapidly growing customer base are met. They will work with various engineering teams, product management, and other stakeholders to identify and prioritize features for existing and upcoming releases. The engineer will also work proactively with the open source Kubernetes community and lead the implementation of important improvements from the project in Red Hat's software product.

Senior Manager Engineering(Platform)

Company: NationsBenefits

Location: Other US Location

Posted Jan 30, 2025

Nations Benefits is seeking a Senior Manager of Engineering to modernize their internal platforms and systems. The role involves designing and developing scalable, reliable, and secure systems using Reactjs, NET Core, Microsoft SQL Server, and Azure. Key responsibilities include platform design and architecture, modernization of legacy systems, performance and scalability optimization, security and compliance, cloud infrastructure and automation, operational efficiency and monitoring, team leadership and mentorship, and collaboration with cross-functional teams. The ideal candidate should have 10+ years of experience in software engineering, strong experience with .NET Core, Microsoft SQL Server, and Azure, and expertise in building and maintaining scalable distributed platforms and services.

Client Configuration Associate (CC)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware, a global technology company, is expanding its Implementation Team to streamline the customer setup experience. The company is seeking a detail-oriented Client Configuration Associate to ensure smooth and efficient client onboarding. The role involves working collaboratively with clients and teammates, with a focus on optimizing the customer experience. The ideal candidate should have customer service experience, data management skills, strong communication abilities, and a passion for finding ways to optimize productivity.

Outsourced Controller - Real Estate Industry Clients

Company: Wipfli

Location: Other US Location

Posted Jan 30, 2025

Wipfli is a company that values its employees and offers a career-defining opportunity for those looking to make a difference in the real estate industry. The role involves managing a remote accounting team, providing advisory services to clients, and maintaining relationships with investors. The ideal candidate should have a Bachelor's degree in Accounting, 8+ years of experience in full-cycle accounting within the real estate industry, and previous public accounting experience. Wipfli offers competitive compensation, a variety of benefits, and the flexibility to work remotely.

Buyer

Company: Million Dollar Baby Co.

Location: Other US Location

Posted Jan 30, 2025

Million Dollar Baby Co is a family-owned and operated business in Los Angeles, established in 1990. They have grown to include six distinct brands of children's furnishings, known for their eco-conscious and award-winning designs. The company is recognized as a Great Place to Work and has been awarded the Best of List and Fortune's Best Places to Work. They are seeking a Purchasing Team member to manage inventory, collaborate with various teams, and optimize supply chain efficiency. The role requires a positive attitude, strong analytical skills, and excellent communication abilities. Benefits include health insurance, flexible PTO, 401k matching, tuition reimbursement, and a dog-friendly workplace.

Account Executive, APAC

Company: NinjaOne

Location: Other US Location

Posted Jan 30, 2025

The Account Executive role at NinjaOne in Sydney, Australia, involves achieving sales and profitability objectives across the APAC region. The role is strategic, focusing on territory planning, relationship development, sales cycles, pricing, presentations, negotiations, and closing revenue. The ideal candidate should have an Associates or Bachelor's degree, 2+ years of SaaS software sales experience, and a proven track record of meeting and exceeding sales quotas. NinjaOne offers flexible working hours, opportunities for personal growth, renowned training, competitive compensation, and a diverse work environment.

Data Entry Associate

Company: Bold Business

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Data Entry Associate position with a healthcare client. The role involves data enrichment tasks, managing inbound/outbound calls, verifying information, and reviewing enrichment tasks. The company offers a flexible remote work environment, supportive culture, training, and professional development. Qualifications include willingness to work on voice/nonvoice processes, excellent communication skills, availability for 40 hours per week, adaptability, and a stable internet connection. The pay rate is $15USD hourly.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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