Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

UX/UI Designer

Company: Devexperts

Location: Other US Location

Posted Jan 28, 2025

Devexperts is seeking a talented UX/UI Designer to join their team and develop diverse fintech solutions for various platforms. The ideal candidate should have a curious mindset, strong design skills, and proficiency in English. In return, the company offers comprehensive benefits, growth opportunities, and a vibrant design community. The role involves reinforcing the design team, contributing to platform solutions, and creating attractive interfaces with various interaction scenarios.

Sales Development Representative

Company: ClearSource

Location: Other US Location

Posted Jan 28, 2025

ClearSource is seeking a Sales Development Representative with a passion for renewable energy and sales. The role involves lead generation, prospecting, lead qualification, pipeline management, collaboration, and continuous improvement. Required skills include sales experience, excellent communication, organizational skills, and a results-driven mindset. Familiarity with the solar industry and CRM software is preferred. Soft skills include self-motivation, resilience, and strong interpersonal skills.

Software Engineering Manager

Company: SafetyCulture

Location: Other US Location

Posted Jan 28, 2025

SafetyCulture, a company valued at AU$25Bn, is seeking a talented Engineering Manager to join their team. The role involves managing a team of software engineers, contributing to evolving engineering practices, and impacting positively on team health and culture. The company is known for its commitment to building inclusive teams and cultivating a sense of belonging. They offer hybrid working, professional development opportunities, and a range of office benefits including an in-house culinary crew, barista coffee machine, and pet-friendly office.

Marketing Manager

Company: Tomra

Location: Other US Location

Posted Jan 28, 2025

TOMRA, a Norwegian company founded in 1972, specializes in reverse vending machines for collecting used beverage containers. They offer solutions for the circular economy, employing 5000 people globally and listed on the Oslo Stock Exchange. TOMRA Collection is a leading innovator in the circular economy, responsible for approximately 85000 installations across 60 markets. The company values innovation, passion, and responsibility. They are seeking a Marketing Manager to develop and execute innovative marketing strategies for their product portfolio, based at their HQ in Asker, Norway. The role involves creating globally relevant product marketing campaigns, renewing and maintaining existing products, and collaborating with key functions to present products at EuroShop. The ideal candidate should have a higher university degree in Marketing or related fields, 3+ years of product marketing experience, and strong communication skills. TOMRA offers a rewarding position with opportunities for professional development, hybrid working, and an attractive compensation package.

Senior Fullstack Developer (backend-oriented) – Epic EHR Integration

Company: Miratech

Location: Other US Location

Posted Jan 28, 2025

Miratech, a global IT services and consulting company, is seeking a Senior Fullstack Developer with a backend focus to join their integrations team. The role involves designing, developing, and maintaining integrations between Epic EHR applications and third-party systems. The ideal candidate should have 5+ years of Java development experience, knowledge of Microservices architecture, and understanding of web technologies. The company offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact projects, and a welcoming multicultural environment.

Associate - Customer Success and Community Outreach

Company: Pano

Location: Other US Location

Posted Jan 28, 2025

Pano is a climate tech startup specializing in wildfire early detection using IoT, AI, satellites, and SaaS software. They have partnered with major utilities, fire authorities, and government agencies in the USA and Australia. Pano is seeking an Associate Customer Success and Community Outreach to build relationships with end-users, manage onboarding, and ensure swift execution of new station installations. The ideal candidate will have a background in disaster management, excellent communication skills, and a positive attitude.

Client Relationship Director

Company: IQ-EQ

Location: Other US Location

Posted Jan 28, 2025

IQEQ is seeking a Director to promote its brand and services, focusing on Fund Administration, Corporate Private Wealth, and Family Office businesses. The role involves contributing to revenue growth, developing strategies, conducting market research, and maintaining high standards of client service. The ideal candidate should have a degree, relevant professional qualifications, and at least 6 years of experience in the financial services industry, particularly in the alternative funds space. IQEQ offers an inclusive environment with opportunities for continuous learning and professional development.

Field Install Audit Engineer

Company: ClearSource

Location: Other US Location

Posted Jan 28, 2025

ClearSource is seeking a Field Install Audit Engineer to join their team. The role involves assessing design and installation quality, supporting the field service group, and contributing to technical documentation. The company values customer-centricity, personal accountability, humble courage, hunger for excellence, and a happy and healthy work environment. They offer a work-from-home setup, competitive salary, medical and dental insurance, group life insurance, paid time off, and opportunities for career growth.

Director of Global R&D and Commercial Transformation

Company: McCain Foods

Location: Other US Location

Posted Jan 28, 2025

McCain Foods is seeking a strategic and influential Director of RampD and Commercial Transformation to lead a new function and drive their digital transformation program. The role involves designing and leading RampD and Commercialization processes, collaborating with senior stakeholders, overseeing performance monitoring and improvement, driving change management, managing risks, and advocating for digital transformation. The ideal candidate should have 10+ years of experience in large-scale transformation programs, strong leadership and stakeholder management skills, and a passion for innovation. The compensation package is $146,200 - $195,000 annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusion.

Senior Frontend Software Engineer

Company: Docler Holding

Location: Other US Location

Posted Jan 28, 2025

Byborg Enterprises, a global leader in IT and streaming solutions, is seeking passionate individuals to join their dynamic team. The company, headquartered in Luxembourg, boasts a diverse workforce of over 40 nationalities and a portfolio of 16 leading brands. They offer competitive compensation, professional challenges, and a creative work environment. The role involves participating in team meetings, working on impactful user stories, mentoring other engineers, and contributing to technical decisions. Qualifications include solving hard technical challenges, experience with React, TypeScript, and SSR NextJS, problem-solving skills, frontend testing experience, and excellent communication skills.

Director of Global R&D and Commercial Transformation

Company: McCain Foods

Location: Other US Location

Posted Jan 28, 2025

McCain Foods is seeking a strategic and influential Director of RampD and Commercial Transformation to lead a new function and drive their digital transformation program. The role involves designing and leading RampD and Commercialization processes, collaborating with senior stakeholders, overseeing continuous improvement, driving change management, managing risks, and advocating for digital transformation. The ideal candidate should have 10+ years of experience in large-scale transformation programs, strong leadership and stakeholder management skills, and a proven track record in change management and industry knowledge. The compensation package is $146,200 - $195,000 CAD annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusion.

Country Manager - Singapore

Company: Markato

Location: Other US Location

Posted Jan 28, 2025

Markato, a B2B marketplace and digital distributor, is seeking a General Manager for Singapore. The role involves managing P&L, formulating business strategies, building and developing the sales team, driving marketing and growth initiatives, managing key accounts, overseeing operations, setting up business infrastructure, and collaborating with cross-departmental teams. The ideal candidate should have managerial experience, preferably in a high-growth startup, be highly organized, driven, and comfortable with ambiguity. The company offers an opportunity to join a seed-stage startup, deliver real impact, build a local team, and work in a high-energy, transparent culture.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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