Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Senior BPMS Specialist (Webcon BPS)

Company: CD PROJEKT RED

Location: Other US Location

Posted Jan 28, 2025

The company specializes in creating story-driven RPGs, aiming to connect with gamers on a deep level. They offer a dynamic work environment with opportunities for professional growth, flexible working hours, and a comprehensive benefits package. The role of a Senior BPMS Specialist involves conducting business analysis, supporting critical business systems, and leading projects. The ideal candidate should have 5 years of experience in BPMS systems and business analysis, strong analytical skills, and proficiency in English. The company offers a position that allows for technical development, influencing technological direction, and a clear career path.

Campaign Manager

Company: Aleph Group, Inc

Location: Other US Location

Posted Jan 28, 2025

Aleph is seeking a Campaign Manager with native Romanian and fluent English skills, and at least 2 years of digital advertising experience. The role involves managing clients' digital ad campaigns, developing strategies, executing campaigns, analyzing performance, managing budgets, reporting, and staying updated on industry trends. The ideal candidate should be adaptable, collaborative, creative, and passionate about digital advertising. Aleph values individuality, offers flexible work models, and provides opportunities for growth and learning.

Paid Media Analyst

Company: CleverTap

Location: Other US Location

Posted Jan 28, 2025

CleverTap, a global growth-stage startup, is seeking a Paid Media Analyst with 2+ years of experience in managing paid media campaigns, preferably in B2B SaaS industries. The ideal candidate should have a strong understanding of the Hispanic market, proficiency in analytics tools, and fluency in Portuguese and English. The role involves planning, executing, and optimizing performance-driven campaigns across LATAM, managing budgets, expanding in key Hispanic markets, analyzing performance, managing channels, conducting AB testing, collaborating with stakeholders, and staying updated on industry trends. The company offers a fast-paced, dynamic environment with opportunities for career growth and innovation.

Senior Development Manager - Productivity Engineering

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is seeking a Senior Development Manager to lead its Productivity Engineering Team. The role involves designing and improving build pipelines, monitoring and scaling infrastructure, and partnering with various teams to implement security controls and improve developer experience. The ideal candidate should have a minimum of 2 years of experience as a Senior Productivity Engineering Manager, expertise in developing high-performance build pipelines, and knowledge of common build frameworks and log management systems. Coupa values innovation, collaboration, and global impact, offering a culture driven by transparency, openness, and a shared commitment to excellence.

Ad Operations Manager

Company: Aleph Group, Inc

Location: Other US Location

Posted Jan 28, 2025

Aleph is seeking an Ad Operations Manager with native Romanian and fluent English skills, and at least 2 years of digital advertising experience. The role involves managing clients' digital ad campaigns, developing strategies, optimizing performance, and managing budgets. The ideal candidate should have strong data analysis skills, excellent communication, and a proven track record in understanding client needs. Aleph values individuality, collaboration, and continuous learning in a fast-paced, multicultural environment.

Technical Account Manager (EMEA) - French Speaking

Company: Tufin

Location: Other US Location

Posted Jan 28, 2025

Tufin is seeking a Technical Account Manager with a focus on driving optimal usage and complete adoption of their technologies, particularly in the postsales phase. The role involves client engagement, technical expertise, customer support, and crossfunctional collaboration. The ideal candidate should be a French speaker with excellent English communication skills, 3+ years of experience in network security systems, and hands-on experience with firewall administration. Scripting proficiency in Perl, Python, or BASH is advantageous. The role requires strong organizational and project management skills, excellent presentation and negotiation skills, and a bachelor's degree in Engineering or Computer Science.

EMEA Pre-Sales Team Lead

Company: monday.com

Location: Other US Location

Posted Jan 28, 2025

The company is seeking a Sales Engineering Team Leader with extensive experience in SaaS environments. The role involves leading a team, crafting strategies for new products, and assisting in demo meetings and RFP responses. The ideal candidate should have strong problem-solving skills, technical curiosity, excellent communication skills, and a proven track record in sales and customer success leadership.

Senior Software Engineer - .Net

Company: Coupa Software

Location: Other US Location

Posted Jan 28, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. Coupa is seeking a Lead Software Engineer with 6-12 years of application development experience, strong handson development skills in C#, .NET Core, Entity Framework, and JavaScript, and experience with Reactjs, AngularJS, and SQL Server. The role involves designing, developing, and maintaining the product, working in an agile environment, and communicating with support and professional services teams.

Senior Back End Developer (C# .Net), SIT Team

Company: Access Softek

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Senior Backend Developer with experience in AWS Cloud solutions or willingness to learn. The role involves working on a Cloud-based Online Banking project using an agile approach, with a focus on multitenancy, microservices architecture, CICD, test automation, high availability, and a progressive tech stack. The company offers opportunities for learning, dedicated time for improvement, and a chance to work with FinTech banking solutions, cloud architecture, Kubernetes, Docker, serverless, etc. The primary responsibilities include writing and documenting high-quality code in C, following in-house development standards, writing unit and integration tests, designing and documenting web service APIs, building and supporting full continuous delivery and deployment pipelines, and collaborating with a distributed team. The company expects at least 5 years of experience in building commercial software, strong knowledge of C, desire to work with AWS, experience in unit test frameworks and API load testing, eagerness to learn new technologies, basic understanding of web security mechanisms, intermediate English skills, and ability to adjust working schedule for overlap with US Pacific time zone. Additional benefits include work from anywhere, flexible working hours, experienced development teams, long-term employment, competitive salary, paid vacation, sick leave, medical insurance, compensation for training, community of practice, internet compensation, home office equipment, and other benefits.

Associate Legal Counsel - 2540D

Company: Enverus

Location: Other US Location

Posted Jan 28, 2025

Enverus, a leading energy SaaS company, is seeking a highly driven Associate Counsel to join their Legal team. This role offers the opportunity to work with a rapidly growing company, delivering industry-leading solutions to customers in a dynamic sector. The Associate Counsel will provide legal advice, manage customer legal relations, collaborate with company departments, advise on regulatory and compliance matters, draft and negotiate contracts, manage the intellectual property portfolio, and handle various legal matters. The role requires advanced knowledge, excellent communication skills, and the ability to handle confidential information with discretion. This position is eligible for Variable Compensation.

Analyst - Contract Digitization (IN)

Company: Cencora

Location: Other US Location

Posted Jan 28, 2025

Cencora is seeking a candidate with a Bachelor's degree in finance or a related field and at least 1 year of experience. The role involves abstracting and digitizing various contracts, collaborating with functional teams, and maintaining positive working relationships. The candidate must be proficient in Microsoft Office Suite, have strong communication skills, and be able to work independently in a dynamic environment. Cencora offers equal employment opportunities and is committed to providing reasonable accommodations for individuals with disabilities.

Human Resources Specialist

Company: Western Digital

Location: Other US Location

Posted Jan 28, 2025

Western Digital is seeking an HR Communication Lead with 12 years of experience in internal communications. The role involves driving and optimizing internal HR communications, creating monthly learning series, supporting audits, updating work rules, handling employee grievances, providing leader support, collaborating across functions, promoting employee civility, assisting in new hire orientation, managing HRDF grants, and performing other related duties. The ideal candidate should have a Bachelor's degree in HR, strong understanding of HR principles, strategic mindset, ability to handle sensitive information, and proficiency in Microsoft Office and Adobe products.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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