Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Sales & Design Consultant

Company: California Closets BC

Location: Other US Location

Posted Jan 27, 2025

California Closets offers a career with growth opportunities, commission-based compensation, and comprehensive benefits. The role involves designing customized storage solutions, managing the sales cycle, and building client relationships. Prior sales experience, strong communication skills, and a passion for organization and design are required. The company culture is family-oriented, with opportunities for professional development and flexible work schedules.

Caissier / Caissière

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

Kenny UPull, a division of American Iron & Metal, is hiring motivated individuals for a cashier position in St-Lazare, Quebec. The role involves assisting with sales, inventory management, and maintaining a clean store environment. The company offers competitive pay, bonuses, educational assistance, health benefits, and exclusive employee discounts. Qualifications include retail experience, excellent customer service skills, multitasking abilities, basic math skills, physical endurance, and weekend availability.

App & Web Designer

Company: Codekeeper

Location: Other US Location

Posted Jan 27, 2025

Codekeeper, a remote-first company specializing in software escrow solutions, is seeking a talented designer with a passion for product management. The ideal candidate will translate customer needs into user journeys, collaborate with the product manager and creative director, and create visually appealing interfaces. The company offers a fast-paced, ever-changing environment with opportunities for growth, regular team activities, and a supportive team. The role requires proficient copywriting skills, a strong understanding of color theory and typography, and the ability to thrive in a deadline-driven environment.

Ethical hacker

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria, Europe's leading digital solutions provider, is seeking a cybersecurity expert with experience in pen testing, code reviews, ethical hacking, and information security. The role involves staying updated on the latest trends and compliance regulations, conducting threat analysis, risk management, and incident response. The ideal candidate will have a bachelor's or master's degree in a technical field, minimum Dutch B2 level, and proficiency in a programming or scripting language. Sopra Steria offers a generous benefits package, continuous learning opportunities, and a high-level professional work environment.

Manager, AP/AR Process Optimization & Reporting

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4000 employees worldwide. The company is family-owned and has thrived for eight decades due to employee dedication and customer trust. AIM offers diverse business divisions, including metal recycling, decommissioning, demolition, auto parts sales, manufacturing, construction waste recycling, and customized industrial and mining products. The company is committed to environmental sustainability and aims for excellence. The job description is for a Manager, APAR Process Optimization & Reporting, who will lead process improvement initiatives in order-to-cash and procure-to-pay functions, build and maintain reports, and contribute to transformational projects. The role requires a bachelor's degree, 3+ years of professional experience, strong analytical skills, and proficiency in Microsoft Office Suite. AIM offers a competitive salary, tuition scholarship, group insurance, RRSP program, company-wide events, free gym, on-site cafeteria, and a dynamic work environment.

Territory Manager - Yorkshire & Humberside (Field Based)

Company: Insulet

Location: Other US Location

Posted Jan 27, 2025

Insulet, a company founded in 2000, is seeking a UK Territory Manager with a successful sales track record in medical devices or diabetes. The role involves achieving sales quotas, developing relationships with healthcare professionals, and maintaining a high profile with decision-makers in strategic accounts. The ideal candidate should have excellent communication skills, presentation abilities, and proficiency in managing territory budgets. The position requires regular business travel and a valid driver's license.

Network System Engineer 3

Company: Wyetech, LLC

Location: Other US Location

Posted Jan 27, 2025

Wyetech is an award-winning company offering a unique employee experience, committed to hiring the best talent. They are seeking a network engineer to support Cyber Security Defensive Operations, working closely with Hunt Red and Blue Team operators. The role involves designing and integrating network and telecommunications equipment, understanding emerging trends, and implementing new technologies. The company provides a generous benefits package, including a SEP IRA, PTO, and various voluntary benefit plans. Wyetech is an Equal Opportunity Employer committed to affirmative action for minorities, women, individuals with disabilities, and protected veterans.

Senior Data Engineer

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria, a leading European digital solutions provider, is seeking a senior data engineer with at least 5 years of experience in data engineering or software engineering in a data context. The role involves designing, implementing, and managing data solutions, applying DataOps best practices, and working with the latest technologies. The company offers extensive career development opportunities, a generous benefits package, and a dynamic team environment. Sopra Steria is an equal opportunity employer.

Software Engineer 3

Company: Wyetech, LLC

Location: Other US Location

Posted Jan 27, 2025

Wyetech is an award-winning company offering a unique employee experience. They are seeking a software engineer to support Cyber Security Defensive Operations, working closely with Hunt Red and Blue Team operators. The role involves configuration of Cyber Range using IaC tools like Terraform and Ansible, and knowledge of networking and virtualization. The company provides a generous benefits package, including a SEP IRA, PTO, and various voluntary benefit plans. Wyetech is committed to diversity and inclusion, offering accommodations for the hiring process.

Caissier / Caissière

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

Kenny UPull offers a competitive salary of $1710+ with a biannual bonus, paid vacations from the start, a comprehensive health insurance plan, telemedicine, a group retirement plan with employer contribution, scholarships for further education, an employee assistance program, and a friendly work environment. The company hosts various events throughout the year and offers excellent opportunities for advancement. Employees receive employee discounts on parts at any site, a new pair of steel-toed boots on the first day, and a uniform. The position is for a part-time cashier (16-24 hours/week) on Fridays, Saturdays, and Sundays, working a day shift from 8:30 AM to 5:15 PM. The ideal candidate has cashier experience, excellent customer service skills, strong communication abilities, multitasking skills, basic math skills, physical endurance, and the ability to work weekends. Kenny UPull is a division of American Iron & Metal, a global leader in metal recycling, with over 125 sites, 4000 employees, and $35 billion in annual sales. The company has recycled over one million vehicles since 2008 and is committed to creating a greener environment for future generations.

Senior Analyst, Credit Risk & Master Data

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4000 employees worldwide. The company has maintained success for eight decades due to dedicated employees and customer trust. AIM offers diverse business divisions, including metal recycling, decommissioning, demolition, auto parts sales, manufacturing, construction waste recycling, and customized industrial and mining products. The company is committed to environmental sustainability and strives for excellence. The job posting is for a Senior Analyst Credit Risk & Master Data position at AIM's head office in Montreal, Canada. The role involves credit risk analysis, data accuracy, and master data management. Qualifications include a minimum of 2 years of relevant experience, postsecondary education in accounting or business, and strong analytical and communication skills. AIM offers a competitive salary, tuition scholarship, group insurance, RRSP program, and a dynamic work environment.

Mainframe Module Lead

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria, a major European tech company with 56,000 employees, offers consulting, digital services, and software development. They assist clients in driving digital transformation and generating sustainable benefits. The company provides end-to-end solutions, combining industry knowledge with innovative technologies. Sopra Steria values collaboration and inclusivity, committed to building a positive future. The job description seeks candidates with experience in 24/7 production batch support, planner applications, Mainframe JCL Job spool, tracing and monitoring systems, and incident/problem management tools. Additional skills include traditional zOS tools, diagnosing and managing abend jobs, and awareness of zOS space and disk management. The ideal candidate should have a BE/BTech/MCA and 4-6 years of experience.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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