Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Website and Digital Marketing Specialist

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta Group, established in 1995, is seeking a Website and Digital Marketing Specialist. The role involves leading website strategy, SEO, SEM, and campaign management. The specialist will also manage online advertisements, intranet, and identify opportunities for digital marketing growth. Qualifications include a degree in Digital Marketing, Graphic Design, Web Development, or related field, 3+ years of experience, proficiency in analytics and SEO tools, graphic design skills, and knowledge of UI/UX best practices.

Adjoint Exécutif

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

DelsanAIM Environmental Services Inc, founded in 1994, is a leading environmental services company combining expertise in decommissioning and demolition with American Iron & Metal LP's recycling capabilities. They are seeking an organized and proactive Executive Assistant to support the Vice President and General Manager. The role involves liaising between senior leadership, project managers, and the health and safety team to ensure effective execution of directives, prioritization of tasks, and streamlined interdepartmental collaboration. The ideal candidate should have over 5 years of professional experience in construction, manufacturing, or industrial operations, with knowledge of ISN, ISO audits, Statistical Canada, and health and safety reporting. Strong Microsoft Office skills, data analysis, and reporting tools are required. The company offers a competitive salary, benefits, and a dynamic, rewarding work environment with opportunities to work on impactful projects.

Senior Technical Program Manager

Company: Snyk

Location: Other US Location

Posted Jan 27, 2025

Snyk, a developer security platform, is seeking a Senior Technical Program Manager to lead complex cross-functional software development initiatives. The role involves deep technical knowledge, program management skills, and the ability to handle ambiguity. The TPM will drive programs through the entire software development lifecycle, from inception to launch and closeout. They will work closely with R&D leadership, engineering leadership, and other teams to ensure successful program execution. The ideal candidate should have a Bachelor's degree in Computer Science or Engineering, strong technical skills, 5+ years of program management experience in software development, and a deep understanding of software development methodologies. Snyk values diversity and inclusivity, offering benefits such as flexible working hours, generous vacation time, health benefits, and more.

Support Operations Leader

Company: Sprout Solutions

Location: Other US Location

Posted Jan 27, 2025

Sprout Solutions is seeking a dynamic and experienced Customer Support Leader to guide their team and enhance the service experience. The role involves leading and mentoring a team of support agents, developing and implementing support strategies, building strong client relationships, monitoring performance, collaborating with other teams, and designing training programs. The ideal candidate should have proven experience in leading support teams, excellent communication skills, strong analytical skills, and experience with support software and tools.

Supply Chain Director

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta, a global leader in power supplies and thermal management products since 1971, seeks an experienced Supply Chain Director for its EMEA operations. The role involves managing supply and demand planning, securing 3PL resources, optimizing stock levels, and collaborating with sales managers. The ideal candidate should have 10+ years of automotive logistics experience, strong SAP skills, and excellent English and Chinese communication abilities.

Senior Full Stack Software Engineer

Company: StackAdapt

Location: Other US Location

Posted Jan 27, 2025

StackAdapt is a leading programmatic advertising platform, recognized for its high performance and innovative use of machine learning and user experience. The company is rapidly growing, ranking high in various industry lists and being open to remote candidates across North America. They are seeking experienced engineers to design, improve, and debug complex scalable distributed systems, with a focus on scalable system design for web-based APIs and backend processing systems. The company offers competitive compensation, comprehensive benefits, and a supportive culture.

Senior System Engineer (Linux)

Company: Belay Technologies

Location: Other US Location

Posted Jan 27, 2025

Belay Technologies, a certified Service-Disabled Veteran-Owned Small Business, is seeking a Senior System Engineer (Linux SE) to join their intel team. The role involves analyzing user requirements, developing system specifications, and providing technical leadership for system integration. Candidates must have a TSSCI clearance, 20 years of SE experience, and relevant certifications. The company offers a competitive compensation package, including benefits and perks, and is committed to creating an environment where employees can thrive professionally and personally.

Computer Systems Analyst II

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 27, 2025

Strategic Data Systems is seeking a Computer Systems Analyst with Navy or DoD experience for a position at NUWCDIVNPT in Newport, RI. The role involves supporting NMCI asset management, MAC requests, and hardware/software support. Key responsibilities include managing on-premises NMCI hardware inventory, executing MAC requests, communicating updates to the NMCI catalog, and assisting with NMCI hardware refreshes. Required skills include NMCI support experience, knowledge of NMCI Enterprise Tools, and the ability to obtain a DoD secret security clearance. Strategic Data Systems offers equal employment opportunities and prohibits discrimination.

Account Director - Canada

Company: Snyk

Location: Other US Location

Posted Jan 27, 2025

Snyk is a developer security platform that helps teams find, prioritize, and fix security vulnerabilities in code dependencies, containers, and cloud infrastructure. The company is looking for a highly motivated sales executive with experience in the Canadian market and a strong understanding of cybersecurity, DevOps, or DevSecOps. Snyk values an inclusive environment and offers benefits such as flexible working hours, generous vacation time, health benefits, and 100 paid parental leave.

Adjointe administrative ou Adjoint administratif

Company: CIMA+

Location: Other US Location

Posted Jan 27, 2025

CIMA+ is a 100% employee-owned firm that values collaboration and entrepreneurship. They are seeking an administrative assistant for their Montreal office, offering a 18-month contract with at least 2 days in-office. The role involves various administrative and technical tasks, working closely with engineers, biologists, and other professionals. The ideal candidate should have a professional or collegial diploma in secretarial or office administration, with at least 3 years of experience. Bilingualism (French and English) is required. CIMA+ offers comprehensive benefits, flexible healthcare, a wellness program, a retirement savings plan, and more. The company is committed to diversity and inclusion, encouraging applications from women, Indigenous peoples, people with disabilities, and visible minorities.

Adjointe ou Adjoint administratif-ive, Qualité - Hybride

Company: CIMA+

Location: Other US Location

Posted Jan 27, 2025

CIMA+ is a company where employees are at the heart of everything. It offers a job for an administrative assistant to join the Quality and Operational Excellence team. The role involves managing various tasks for multiple team members, contributing to quality management system tasks, and ensuring daily activities continue. The ideal candidate should have 1-3 years of relevant experience, an AEC or professional diploma in office administration, strong bilingual skills in French and English, advanced knowledge of MS Office 365, attention to detail, strong interpersonal skills, and the ability to work independently and in a team. CIMA+ values ethics and integrity, ensuring equal access to resources and opportunities for all candidates, regardless of their identities.

Client Success Manager, France

Company: Vistar Media

Location: Other US Location

Posted Jan 27, 2025

Vistar Media, a global ad tech company and the world's largest digital out-of-home (OOH) advertising marketplace, is seeking a French-speaking professional to establish and grow the French business. The role involves working closely with clients, onboarding new users, consulting on strategic plans, and building strong relationships with clients and industry partners. The ideal candidate should be fluent in French and English, have a degree in business or marketing, and possess a service-oriented attitude, tech-savviness, and strong communication skills. Vistar Media offers a comprehensive benefits package, including paid vacation days, health insurance, and continuous learning opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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