Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Manual Tester for Mobile Apps

Company: SQLI

Location: Other US Location

Posted Jan 27, 2025

SQLI Group, a digital agency with 30 years of experience, is hiring a QA Engineer for a manual testing role. The engineer will oversee test case design and execution for eCommerce apps of a top 3 global food and beverage company. Key responsibilities include analyzing business functional specifications, writing test cases, identifying risks, and collaborating with various teams. The ideal candidate should have significant experience in complex IT environments, mobile app testing, and ERP systems. Fluency in English, strong problem-solving skills, and attention to detail are required. SQLI Group offers a permanent contract, competitive salary, flexible remuneration, private health insurance, and an individual yearly training budget.

IOS Developer

Company: Inetum

Location: Other US Location

Posted Jan 27, 2025

Inetum, a European leader in digital services, is seeking an experienced iOS mobile developer with a bachelor's degree or higher and 5+ years of experience. The ideal candidate should have expertise in SwiftUI, MVC, MVP, MVVM, and other software design patterns, as well as knowledge of basic security topics and experience with databases and APIs. Familiarity with other mobile development platforms, scripting languages, and Agile methodology is also required. Inetum offers a comprehensive benefits package, including access to foreign language learning platforms, tech learning platforms, tailored workshops, medical subscription, meal tickets, a flexible benefit platform, and wellbeing activities.

Junior Supply Chain Manager (m/f/d)

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Jan 27, 2025

About You, a Berlin-based fashion company, is seeking a detail-oriented Junior Supply Chain Manager mfd to join their Logistics team. The role involves managing logistics and supply chain operations for wholesale distribution, coordinating shipments, tracking inventory, and ensuring timely and accurate delivery of goods. The ideal candidate should have a degree in Logistics, Supply Chain Management, or a related field, and experience in logistics or supply chain management. They should possess strong organizational skills, attention to detail, and excellent communication abilities. The company offers a hybrid working model, flexible hours, and various benefits including employee discounts, wellbeing programs, and growth opportunities.

Homologation engineer

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 27, 2025

Applus+ IDIADA, a global leader in automotive engineering, is seeking a Homologation Engineer for their Japan department. The role involves promoting IDIADA's homologation business, understanding Japanese National Type Approval procedures, and creating a network of contacts with homologation stakeholders. The ideal candidate should have a minimum of 3 years of experience in ECE/CE regulation, familiarity with Japanese certification programs, and strong customer service skills. Fluency in English is required, with other languages being a plus. The company offers a flexible hybrid work model, work-life balance benefits, and a commitment to sustainability.

Technical Support Engineer

Company: acre security

Location: Other US Location

Posted Jan 27, 2025

Acre Security is seeking a Technical Support Engineer to join their dynamic global GTS Support Team. The role involves managing client calls and emails, providing technical guidance, and conducting training. The engineer will also contribute to in-depth troubleshooting, collaborate with stakeholders, and maintain the GTS online knowledge base. The ideal candidate will have a Bachelor's degree in technical science, IT or Cloud Networks qualification, strong database understanding, and experience in technical training and project management. Acre offers opportunities for growth, collaboration with industry experts, and a supportive culture.

Senior Agile Project Manager

Company: acre security

Location: Other US Location

Posted Jan 27, 2025

Acre Security, a global leader in digital and physical security solutions, is seeking a Senior Agile Project Manager. The role involves overseeing the end-to-end delivery of Access management systems, coordinating with R&D, supply chain, and third-party partners. The ideal candidate should have a degree in Business, Project Management, Computer Science, or Engineering, with at least 6-10 years of postgraduate experience in agile project management. They should be a Certified Scrum Master, have strong leadership and communication skills, and expertise in creating and managing projects in Jira. The company offers opportunities for growth, collaboration with industry experts, and a supportive, inclusive culture.

Supply Chain Planner

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta, a global leader in power supplies and thermal management, seeks a supply chain expert with 35 years of SAP R3 experience and 23 years in sales or planning. The role involves material management, demand forecasting, supply planning, customer support, vendor management, and team collaboration. The company offers a friendly atmosphere and opportunities for innovation.

Solution Delivery & Service Engineer - Industrial Automation Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 27, 2025

Delta, a global leader in power supplies and thermal management products, is seeking a service professional with 5-10 years of experience in the electronics industry. The role involves supporting solutions, managing RMA, communicating with internal and external stakeholders, monitoring spare parts, conducting product repair trainings, and overseeing warehouse operations. The ideal candidate should be proficient in SAPCRM systems, have strong communication skills, and possess knowledge of product repair processes. Preferred skills include experience in managing spare parts inventory and strong analytical and organizational skills. Delta offers a friendly working atmosphere and opportunities for new ideas.

Software Development Engineer (C#)

Company: acre security

Location: Other US Location

Posted Jan 27, 2025

Acre Security is seeking a skilled and passionate Software Development Engineer to join their innovative R&D team. The role involves developing and maintaining ACRE Security software products, investigating and resolving customer requests, conducting code reviews, creating test cases, managing source control systems, collaborating with cross-functional teams, and staying updated with industry trends. The ideal candidate should be proficient in C development, have experience with object-oriented platforms, understand JSON data and RESTful APIs, be familiar with Docker, Podman, and AWS services, and have experience with TCP/IP sockets and MQTT protocols. A Bachelor's degree in Computer Science, Information Technology, or a related field is required. The candidate should possess strong analytical and problem-solving skills, attention to detail, solid technical skills, effective communication abilities, and comfort working in an Agile Scrum environment. Acre Security offers opportunities for innovation, collaboration, impact, growth, and recognition.

Principal Solutions Architect

Company: Third Bridge Group Limited

Location: Other US Location

Posted Jan 27, 2025

Third Bridge is a leading investment research firm offering integrated solutions for top investors and business leaders. The company is investing heavily in product data and technology capabilities, enabling it to deliver innovative products and solutions. The PampT group, a talented team of product managers, designers, engineers, and more, is growing and on a mission to provide industry-leading products and services. Principal Solution Architects, senior members of the Technology team, are critical to the successful delivery of technology solutions. They work collaboratively with product owners, business analysts, engineers, and other team members, defining and designing high-quality technology solutions to support commercial objectives. The role requires familiarity with solution architectures, proven experience in requirements analysis and solution design, and strong leadership skills. The successful candidate will receive a comprehensive benefits package, including vacation days, personal development allowance, health and wellbeing benefits, pension contributions, flexibility, and rewards.

Cash Management Consultant (French Speaker)

Company: Inetum

Location: Other US Location

Posted Jan 27, 2025

Inetum, a European leader in digital services, is seeking a Cash Management Consultant to join their team in Lisbon. The role involves providing administrative support for cash management, drafting contracts, and ensuring implementation of cash management solutions. The ideal candidate should have an academic background in Finance, Business Administration, International Relations, or a related field, with at least 1 year of experience in Banking Operations, Hospitality, or Customer Service. Fluency in French and English is mandatory, along with proficiency in MS Office and excellent communication skills. The role offers a hybrid work environment with office presence in Lisbon 12 times per week.

Cash Management Consultant (Spanish Speaker)

Company: Inetum

Location: Other US Location

Posted Jan 27, 2025

Inetum, a European leader in digital services, is seeking a Cash Management Consultant to join their team in Lisbon. The role involves providing administrative support for cash management, drafting contracts, and ensuring implementation of cash management solutions. The ideal candidate should have an academic background in Finance, Business Administration, International Relations, or a related field, with at least 1 year of experience in Banking Operations, Hospitality, or Customer Service. Fluency in Spanish and English is mandatory, along with proficiency in MS Office and excellent communication skills. The role offers a hybrid work environment with office presence in Lisbon 12 times per week.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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