Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

General QA Engineer

Company: Techery

Location: Other US Location

Posted Jan 27, 2025

Techery, a product and consulting company since 2013, specializes in creating technologically advanced products tailored to real-world needs. They are currently working on a project for a US-based multilevel marketing company offering wellness products. Techery is seeking a General QA Java/Kotlin Engineer to design, prioritize, and execute testing and automation strategies. The ideal candidate should have solid experience with JVM languages, understanding of web technologies, and knowledge of the software development lifecycle. Techery values a technology-driven mindset, employee growth, transparent communication, and a team of passionate individuals.

Engineering Manager

Company: Teya

Location: Other US Location

Posted Jan 27, 2025

Teya is a London-based payment and software service provider for small local businesses across Europe, founded in 2019. They aim to level the playing field for small businesses against high street giants by offering easy-to-use, integrated tools for accepting payments and boosting business performance. Teya is looking for an experienced Engineering Manager to lead their engineering teams, manage the full lifecycle of key features, and drive quality of delivery. The ideal candidate should have 3+ years of team leadership experience, 5+ years of software engineering experience, and a strong understanding of reliability engineering. Teya offers flexible working hours, health insurance, meal allowance, 25 days of annual leave, a public transportation card, frequent team events, office snacks, and a friendly office environment.

Senior Software Engineer, Backend

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a Senior Backend Engineer for its Mobility team. The role involves designing and writing Go language code to improve service availability, scalability, latency, and efficiency. The engineer will work on high-throughput real-time systems, participate in code and design reviews, and collaborate with product and experience teams. The ideal candidate will have a degree in Computer Science, at least 5+ years of experience in software engineering, and strong fundamentals in algorithms and data structures.

Associate Product Manager

Company: Multiplier

Location: Other US Location

Posted Jan 27, 2025

Multiplier is a newage PEO platform that simplifies international hiring. It offers a global employment platform to manage complexities of local compliance, labour contracts, payroll, benefits, and taxes. The mission is to enable companies to hire the best candidate regardless of location. The platform's architecture allows companies to scale and manage distributed teams efficiently without setting up local entities. The role involves improving the hiring and onboarding experience, owning the international payments stack, and developing a deep understanding of international hiring and compliance. The ideal candidate should have experience in B2B SaaS products, a proven track record in product development, strong communication skills, and customer empathy.

Purchase Manager

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 27, 2025

Applus+ IDIADA is a global automotive engineering company with over 30 years of experience. They offer comprehensive design engineering, validation, and homologation services. The company has a strong international presence with subsidiaries in 22 countries. They are currently seeking a procurement professional with at least 10 years of experience in the automotive OEM/Tier1 supplier sector. The ideal candidate should have a Mechanical or Electronics engineering degree, CPSM or CSCP qualification, and be proficient in English and Hindi. Knowledge of Spanish, ERP (preferably SAP Ariba), and import/export regulations is preferred. The role involves controlling procurement, developing suppliers, identifying risks, and working in a multicultural environment. Applus+ IDIADA offers a global approach, professional development opportunities, and a competitive package.

Onsite Support Engineer

Company: Endava

Location: Other US Location

Posted Jan 27, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is seeking an Infrastructure Specialist, or Support Engineer, to design and implement backend services, ensuring reliability, security, and scalability. The role involves providing technical assistance, addressing hardware and software issues, and offering personalized IT support to enhance operational efficiency. The ideal candidate should have experience in Windows 10 and MacOS installation, operation, and troubleshooting, as well as knowledge of networking concepts, Microsoft Office 365 administration, and ITIL awareness. Endava offers a competitive salary package, career development opportunities, learning opportunities, work-life balance, and a commitment to diversity and inclusion.

Spotify Customer Service Expert with Polish

Company: Sutherland

Location: Other US Location

Posted Jan 27, 2025

Sutherland is seeking motivated International Customer Service Professionals for a dynamic multicultural team supporting Spotify. The role involves providing email support, answering FAQs, and assisting with account and payment-related issues. Benefits include long-term job security, health insurance, paid annual leave, wellness days, food vouchers, a clear career path, work-from-home flexibility, competitive salary, and comprehensive training. Additional perks include employee discounts, an employee referral program, rewards and recognition, relocation package, multisport card, in-house learning portals, employee engagement events, and corporate social responsibility initiatives. Qualifications include excellent written and verbal skills in Polish and English, previous customer service experience is a plus, and a positive attitude with strong interpersonal skills.

Linux Data Base Engineer

Company: cargo-partner

Location: Other US Location

Posted Jan 27, 2025

Cargopartner, a logistics company with over 40 years of experience, is seeking a Linux Database Administrator with expertise in Ubuntu, Red Hat, and CentOS. The role involves managing and operating globally distributed IT data centers, ensuring database performance, security, and availability. Responsibilities include database management, performance tuning, backup and recovery, security and compliance, monitoring and alerting, and documentation. The company offers a competitive salary, benefits, and opportunities for growth. Cargopartner is an equal opportunity employer committed to diversity and inclusivity.

Technical Test Engineer

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv is a company that helps customers rethink their digital business experiences and technology. They design sustainable and accountable solutions for a digital world, covering the markets' need to digitalize business processes and customer experiences. The company is looking for a Technical Test Engineer with experience in agile development projects, automation testing tools, and proficiency in JavaScript or TypeScript. Mindcurv offers a great salary, intellectual challenges, and a hybrid way of working. They value self-starters, team players, and continuous learners.

Senior Consultant SAP Order-to-Cash

Company: Sika

Location: Other US Location

Posted Jan 27, 2025

Sika, a global specialty chemicals company, is seeking a Senior Consultant SAP OrdertoCash in Lyndhurst, New Jersey. The role involves leading projects, delivering solutions, and working with the latest technologies like S4 HANA. The ideal candidate should have a degree in Computer Sciences or Business Studies, at least 5 years of experience in configuring or implementing Order to Cash solutions, and strong knowledge of SAP modules. Sika offers an attractive employment package and opportunities for career growth.

Global Business Process Owner Lead

Company: Louis Dreyfus Company

Location: Other US Location

Posted Jan 27, 2025

Louis Dreyfus Company is seeking a Business Process Owner Lead for the FPSO Finance Processes Systems and Organization team. The role involves overseeing end-to-end processes such as payment flow, inventory, accounting, and integration with consolidation and reporting. The ideal candidate should have 7 years of operational experience, preferably in audit or consulting, and participation in finance transformation projects. They should possess strong analytical skills, excellent communication abilities, and experience in process design and implementation. The role requires managing a team and collaborating closely with business partners and other departments. Louis Dreyfus Company offers a dynamic international environment with competitive benefits, including a competitive salary, flexible working, training opportunities, and a profit-sharing plan.

Senior Back-end Engineer

Company: Sigma Software Group

Location: Other US Location

Posted Jan 27, 2025

Sigma Software is looking for an experienced developer to join their dynamic team. The role involves creating new features, expanding the platform, and working with a tech stack including Express, TypeScript, and AWS services. The ideal candidate should have extensive experience in JavaScript and TypeScript development, Node.js and Express servers, AWS, API design, and testing. Strong English communication skills are required. Bonus points for experience in application performance monitoring, security engineering, DevOps, data pipelines, and familiarity with LLMs and generative AI.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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