Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

EbizON || Content Writer Fresher II Dehradun

Company: EbizON

Location: Other US Location

Posted Jan 27, 2025

EbizON, an international team specializing in technology product development and multichannel demand generation marketing, is seeking Fresher Content Writers with excellent English skills. The ideal candidate will create well-researched, grammatically correct content on various topics such as F&B marketing, technology, home decor, fashion, travel, and bioscience. Responsibilities include understanding topics, conducting thorough research, and adhering to specific client guidelines. The company values integrity, creativity, innovation, mindfulness, and teamwork, offering a fun and friendly work culture with flexible timings and global client exposure. Regular retreats and celebrations are also part of the company's culture.

Finance Controller

Company: Playtech

Location: Other US Location

Posted Jan 27, 2025

Playtech, a leading technology company in the gambling industry, is seeking a highly skilled and experienced Finance Controller for its Brazil office. The role involves overseeing financial operations, preparing financial reports, developing financial strategies, leading a team, and ensuring compliance with local and international regulations. The ideal candidate should have a degree in Finance or Accounting, CPA or equivalent, at least 7-10 years of experience in a senior financial role, strong knowledge of Brazilian financial regulations and international accounting standards, excellent leadership skills, strong analytical abilities, proficiency in financial software, and fluency in Portuguese and English. Playtech values innovation, collaboration, continuous learning, and diversity, offering opportunities for career growth and advancement.

Manager of Client Services, Mexico City

Company: StackAdapt

Location: Other US Location

Posted Jan 27, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking a Manager of Client Services for its LATAM region. The role involves leading a team of Account Managers, tracking revenue targets, coaching team members, hiring new AMs, and providing in-depth client consultation. The ideal candidate should have professional proficiency in Spanish and English, experience in the LATAM market, and 3+ years of team management and account management experience in the programmatic space. StackAdapt is a diverse and inclusive team recognized for its supportive workplace, high-performing campaigns, award-winning customer service, and innovation.

Enterprise Account Manager

Company: Nexthink

Location: Other US Location

Posted Jan 27, 2025

Nexthink, a leader in digital employee experience management software, seeks a new business hunter to identify and target potential clients, manage relationships with assigned enterprise accounts, and lead complex sales cycles. The ideal candidate should have a Bachelor's degree in Business Administration, Economics, Information Technology, or a related field, with a proven track record in selling high-end software solutions to Forbes Global 2000 accounts. They should have at least 5+ years of experience in software solution sales across multiple verticals, proficient in qualifying and developing opportunities using MEDDIC or other professional sales methodologies. The role offers a permanent contract, competitive compensation package, stock options, and a range of benefits including flexible hours, unlimited vacation, fully covered private health insurance, pension contribution, free access to professional training platforms, parental leave, public transportation reimbursement, gym membership reimbursement, and bonuses for referring successful hires.

Senior Software Engineer I (JavaScript)

Company: Emburse

Location: Other US Location

Posted Jan 27, 2025

Emburse is seeking a software engineer with 6+ years of experience, preferably with project lead experience. The ideal candidate will have a strong background in Python, Java, or JavaScript, and experience working in OS X and Linux environments. They should be familiar with AWS, Microservices, SQL, NoSQL, GIT, and have experience in a scrum and DevOps environment. The role involves contributing to the development of engaging system solutions, enhancing customer experiences, solving complex challenges, and designing new solutions. The engineer will also be responsible for quality assurance, mentoring junior developers, and contributing to system design sessions.

Sales Manager, Revenue Generation - EMEA

Company: BlueOptima

Location: Other US Location

Posted Jan 27, 2025

BlueOptima is a global company with a strong focus on transparency, collaboration, and accountability. They provide data-driven insights into developer efficiency and have a team of ambitious individuals. The company is currently located in four countries with over 100 employees. They are seeking a Sales Manager to lead and develop a London-based team of Account Executives. The role involves managing a sales team, implementing strategic initiatives, and contributing significantly to company operations. The ideal candidate should have experience in complex enterprise sales cycles, managing sales teams, and a deep understanding of sales frameworks. The company offers a creative and innovative work environment, rapid career growth, and various benefits including flexible work options, training programs, and sponsored learning opportunities.

Fullstack Engineer @Tandem (Hexa AI)

Company: Hexa

Location: Other US Location

Posted Jan 27, 2025

Tandem is a B2B SaaS product aiming to solve the problem of user adoption through an AI Copilot integrated into SaaS apps. The mission is to help users achieve their objectives effortlessly. Tandem welcomes new users with onboarding that shows the product's value quickly and efficiently, assists users throughout their lifecycle, and helps them as a human would. Tandem is co-founded by Christophe and Manuel, experienced entrepreneurs in AI and tech. Backed by Hexa eFounders, Tandem is seeking an experienced Fullstack Engineer to design and develop the platform, user-facing widget, and contribute to the development of the personalized AI. The role offers a competitive salary, equity package, and a dynamic work environment.

Senior Specialist, Growth

Company: Delivery Hero

Location: Other US Location

Posted Jan 27, 2025

foodpanda, a subsidiary of Delivery Hero, is seeking a Senior Specialist Growth to join their team in Thailand. The role involves working on demand generation strategies, leading pandapro initiatives, managing a gamification and rewards program, and supporting data analytics. The ideal candidate should have 5+ years of marketing experience, strong analytical skills, and proficiency in MySQL and Tableau. The company offers an enjoyable working environment, responsibility, employee discounts, and regular events.

Senior Director, Finance

Company: Morningstar

Location: Other US Location

Posted Jan 27, 2025

Morningstar Australasia Pty Limited is seeking a Senior Director of Finance for its AUS and NZ operations. The role involves leading local financial reporting and accounting, planning, forecasting, and analysis. The individual will oversee general accounting functions, optimize the local finance team structure, maintain internal controls, and lead financial reporting processes. They will also collaborate with business leaders, identify improvement initiatives, and manage statutory reporting requirements. The ideal candidate should have experience in closing, consolidation, and reporting under multiple legal entities, knowledge of internal control over financial reporting requirements, and a deep understanding of financial structures and business value drivers. A bachelor's degree in Finance or Accounting, along with an accounting qualification, is required, along with a minimum of 10 years of progressive experience in the Accounting/Finance function for a multinational organization. Advanced skills in Microsoft Office programs are also necessary.

Software Development Engineer

Company: Logik.ai

Location: Other US Location

Posted Jan 27, 2025

Logikio, founded in 2021 by the creators of CPQ, is a well-funded and fast-growing startup revolutionizing the CPQ space with its composable AI-enabled platform. The company is seeking a Java developer with Cloud Native development experience, familiarity with IaaS, and expertise in Spring Boot or similar frameworks. The ideal candidate should have strong problem-solving skills, be customer-focused, and capable of working in a fast-paced environment. Responsibilities include developing intuitive software, communicating effectively with customers, analyzing and automating tests, troubleshooting coding problems, and maintaining software regularly.

Software Engineer III

Company: Emburse

Location: Other US Location

Posted Jan 27, 2025

Emburse is seeking a software engineer with at least 4 years of experience, a degree in Computer Science or related field, and understanding of design patterns, OOP paradigm, RESTful API design, and security. The engineer will contribute to the development of engaging system solutions, enhance customer experiences, solve challenges, and design new solutions. They will be self-sufficient in the codebase, master multiple languages, and follow secure software development practices. The role involves prioritizing tasks, fixing bugs, developing new features, and producing quality technical documentation.

NetSuite Administrator

Company: Granicus LLC

Location: Other US Location

Posted Jan 27, 2025

Granicus, a leading GovTech company, is seeking a NetSuite Administrator to configure, maintain, and optimize their NetSuite application. The role involves understanding Granicus' business processes and accounting practices to improve and support growth while balancing cost-effectiveness and efficiency. The ideal candidate should have 3-5 years of hands-on experience with NetSuite, including customizations and data migration, and be proficient in NetSuite ERP programs. They should also have NetSuite Administrator Certification and a strong understanding of billing, payments, AR, GL, and revenue recognition. The role offers the opportunity to work with a globally distributed workforce and contribute to a transparent, inclusive, and safe work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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