Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Senior Consultant-Manager

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria Next is a consulting firm with over 4000 consultants across Europe, specializing in management consulting and digital transformation. They combine business and technology insights to solve complex challenges, focusing on data innovation and stakeholder alignment. The company is seeking a Senior Consultant or Manager with 3-6 years of consulting experience, particularly in digital transformation. The role involves client engagements, project management, and business development. Sopra Steria offers extensive career development opportunities, a generous benefits package, and a collaborative team environment.

Accounts Receivable - Order to Cash (Airoli)

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 27, 2025

The company, now part of the NEC corporation, specializes in understanding customers' businesses before implementing technology, leading to efficient software solutions. Their technology has positively impacted various sectors, including the NHS, housing providers, and police forces. With 2000 employees worldwide, they aim to improve essential services. The job posting is for an Accounts Receivable role in Navi Mumbai, requiring 24 years of experience, proficiency in SAP ERP and Accounting Software, and strong communication skills.

Post Press Operator No3

Company: Reach plc

Location: Other US Location

Posted Jan 27, 2025

The No 3 Operative role at Reach plc is crucial for maintaining efficiency and safety in the Despatch area. The position involves supporting palletisers, operating pallet trucks, managing Stocklin buggies, and preparing leaflets for distribution. Reach plc, the UK's largest commercial news publisher, offers a competitive salary, company benefits, and a flexible work environment. The company is committed to diversity and inclusion.

Public Relations Manager

Company: Delivery Hero

Location: Other US Location

Posted Jan 27, 2025

foodpanda, a leading food and grocery delivery platform in Asia, is seeking a Public Relations Manager with at least five years of experience in media relations. The role involves building and maintaining a robust media network, pitching stories to the press, organizing media engagements, and handling PR issues. The company offers a dynamic work environment, professional development, and benefits including free food, health and dental insurance, and learning opportunities. foodpanda is part of Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries.

Senior Developer/ Architect - Operational Experience

Company: Expeditors

Location: Other US Location

Posted Jan 27, 2025

Expeditors, a global logistics company, is seeking an Architect Operational Experience to drive architectural initiatives for the Operational Experience Portfolio. The role involves collaborating with OXP and Enterprise architects, defining technical initiatives, and leading the strategy for building and maintaining the architectural runway. The ideal candidate should have at least 15 years of professional software development experience, strong leadership skills, and expertise in DevSecOps, Lean Agile, and SAFe. The company offers excellent benefits including paid vacation, health plan, employee stock purchase plan, training programs, and unlimited career advancement opportunities.

Cyber threat intelligence analyst | Junior

Company: Nord Security

Location: Other US Location

Posted Jan 27, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a dedicated Threat Intelligence professional. The role involves evaluating and mitigating false positives and false negatives, refining internal threat intelligence solutions, and collaborating with research and product teams to develop innovative threat detection techniques. The ideal candidate should demonstrate enthusiasm for continuous learning, strong analytical skills, and the ability to communicate technical concepts clearly. Experience with OSINT tools, Python, and understanding of cybersecurity principles are considered advantages. The salary range is from 2000 to 2700 EUR monthly. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, more free time, and flexibility.

(Junior) B2B Marketing Manager (m/f/d)

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Jan 27, 2025

SCAYLE, a rapidly growing enterprise commerce platform, is looking for a Junior B2B Marketing Manager to join their Demand Generation team in Berlin or Hamburg. The role involves managing performance marketing campaigns, supporting the Senior Manager in implementing the Account-Based Marketing (ABM) strategy, and empowering the sales team with sales intelligence tools. The ideal candidate should have a degree in Marketing or a related field, 2+ years of hands-on experience in managing performance marketing channels, and advanced proficiency in Google Sheets and Google Slides. The company offers a hybrid working model, modern office space, exclusive employee discounts, and growth opportunities.

Treasury Manager (9 months FTC)

Company: Valeo Foods Group

Location: Other US Location

Posted Jan 27, 2025

Valeo Foods UK is a company with a diverse portfolio of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. They are seeking a Treasury Manager to manage cash control for Snacks, Sweets, and Rowse, monitor inflows and outflows, and provide recommendations for tools to manage cash flow. The role involves weekly reconciliations, managing the factoring balance sheet, monitoring cash flow, and overseeing the weekly payment run process. The ideal candidate should be a fully qualified accountant with previous finance experience, preferably in the food industry. They should have excellent communication skills, be analytical, and able to manage multiple projects under tight deadlines.

Inbound Sales Specialist

Company: iKhokha

Location: Other US Location

Posted Jan 27, 2025

iKhokha, a rapidly growing FinTech in Africa, is seeking Inbound Sales Superstars to drive revenue growth and enhance customer experience. The role involves making sales calls, meeting KPIs, and ensuring timely client service. Qualifications include Matric, call center experience, sales experience, and proficiency in Microsoft Applications. Benefits include hybrid work models, competitive remuneration, and a friendly collaborative culture.

Senior Cloud Data Engineer (Finnish speakers)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 27, 2025

Nordcloud, an IBM company, is seeking a Senior Cloud Data Engineer to join their team in Finland. The role involves working on customer projects, creating data pipelines, and designing data transformations on cloud platforms. The ideal candidate should have strong skills in Azure or AWS, experience in building data solutions, and proficiency in Python, SQL, and cloud computing. Nordcloud offers a training budget, flexible working hours, and comprehensive benefits. The company values diversity and is dedicated to providing equal opportunities.

UX/UI Designer | Mid-Senior | Growth team

Company: Nord Security

Location: Other US Location

Posted Jan 27, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a UXUI designer to join their team. The role involves designing web and growth design solutions, collaborating with various teams, and conducting AB testing. The ideal candidate should have proven experience in web design, exceptional visual and interaction design skills, and a commitment to aligning design with business objectives and user needs. Nord Security offers professional growth, health benefits, mental wellbeing support, team spirit, more free time, and flexibility.

Sales Management - POS

Company: LINE MAN Wongnai

Location: Other US Location

Posted Jan 27, 2025

LINE MAN Wongnai is Thailand's leading OnDemand Delivery and Lifestyle eCommerce platform. The Sales Management POS role involves developing sales strategies for offline payment products, managing a high-performing sales team, overseeing the entire sales lifecycle, and building strong customer relationships. The ideal candidate should have a Bachelor's degree in Business, Finance, or Economics, 5+ years in banking, fintech, or payments, and a proven track record of leading strategies, managing teams, and achieving business objectives. Strong strategic thinking, cross-functional team management, and excellent communication skills are required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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