Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

(Senior) Communications Manager (m/f/x)

Company: Scalable Capital

Location: Other US Location

Posted Feb 03, 2025

Scalable Capital, a leading digital investment platform in Europe, is seeking a Senior Communications Manager to support their PR strategy in Germany, Italy, and Austria. The role involves developing key messages, managing press relations, and coordinating PR events. The ideal candidate should have profound PR experience, preferably in the financial sector, with excellent writing skills in German and English. The company offers a fast-growing environment, international team, and attractive compensation package.

Digital Hybrid Experience Designer (UX/UI/UR)

Company: PA Consulting

Location: Other US Location

Posted Feb 03, 2025

PA Consulting is seeking a Digital Hybrid Experience Designer with a passion for creating user-centered designs. The role involves designing expertise, user research, and collaboration with cross-functional teams. The company values diversity and offers a hybrid working model, extensive benefits, and opportunities for growth. The recruitment process includes a first-stage interview, portfolio review, and a decision-making phase.

Head of Security Team

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Feb 03, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, is a leading employer in the Košice region with over 3900 employees. The company is seeking a Head of Security Team to lead a 2nd level Security operations team, responsible for firewall operations, incident response, and forensic investigations. The role involves managing relationships with stakeholders, developing midterm plans, and ensuring seamless service delivery. The ideal candidate will have a Master's degree, 1 year of team leadership experience, and proficiency in English and German. Key competencies include managing oneself, strong communication skills, driving change, managing people, delivering results, and building relationships.

Assistant III with German Language

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Feb 03, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, has been a significant employer in the Košice region since 2006. The company aims to continuously innovate and provide advanced ICT services. They are seeking a German-speaking professional with a Masters in Economics, at least 3 years of relevant experience, and advanced MS Office skills. The role involves administrative and general support duties, frequent communication with senior internal and external contacts, and managing confidential data. The company offers a competitive salary, extensive work-life balance benefits, and opportunities for professional development.

Sales Development Representative

Company: monday.com

Location: Other US Location

Posted Feb 03, 2025

The role of an Outbound SDR Sales Development Representative involves generating qualified leads, building a robust pipeline, and setting valuable appointments with the Account Executives team. The position requires a data-driven approach, excellent communication skills, and industry knowledge. Key responsibilities include prospecting, qualifying needs and pain points, preparing detailed call reports, managing CRM, tracking performance metrics, and staying updated on industry trends. The ideal candidate should have at least 1 year of outbound sales experience, strong communication skills, proficiency in CRM software, a passion for learning, and a competitive spirit.

Chargée ou Chargé de projet principal -e- en télécommunications - Hybride

Company: CIMA+

Location: Other US Location

Posted Feb 03, 2025

CIMA+ is a company where human is at the heart of everything. They welcome individuals with an inspiring vision of the future and a desire for stimulating challenges. Employees have numerous opportunities to learn and develop various skills by working on mobilizing projects. The company is 100% employee-owned and values collaborative spirit and entrepreneurial mindset. They offer flexibility to manage work and balance between private and professional life. CIMA+ is currently seeking a partner with strong interest and competence to manage and develop business relationship with HydroQuébec in the telecommunications field. The role involves participating and leading the dedicated technical team, contributing to team development and client relationship, and drafting and following service offers. The position also offers hybrid flexible work mode, allowing work from home or one of the offices. The ideal candidate should have a bachelor's degree in electrical engineering or equivalent, over 10 years of relevant experience, be a member of the Quebec Engineers' Order, have experience in telecommunications, networking, and building or electronic systems, and have excellent French language skills. CIMA+ values ethics and integrity, ensuring equal access to resources and opportunities for all candidates regardless of their identities. They encourage all applications, including those from women, Indigenous people, people with disabilities, and visible minorities.

Visual Designer (m/f/x) (onsite / remote in Germany)

Company: Scalable Capital

Location: Other US Location

Posted Feb 03, 2025

Scalable Capital, a leading digital investment platform in Europe, offers a wide range of investment options and services to over one million clients across multiple countries. The company, founded in 2014 and supervised by BaFin and the Bundesbank, has more than 20 billion euros on its platform. It also operates B2B solutions and partners with major financial institutions. The job description is for a Marketing role, where the successful candidate will collaborate with various stakeholders, create visuals for various marketing materials, and ensure a cohesive brand experience. The ideal candidate should have relevant work experience in visual design, proficiency in design tools, a passion for creative communication, and excellent craftsmanship.

Easyvista Consultant

Company: Inetum

Location: Other US Location

Posted Feb 03, 2025

Inetum, a leading European digital services company with 28,000 consultants, is expanding its team by seeking an EasyVista Consultant. The role involves providing user-business support, deploying developments, analyzing technical problems, engaging in large-scale projects, and producing technical documentation. The ideal candidate should have a degree in Computer Engineering, proven experience in user support, knowledge of ticketing tools like EasyVista, and technical skills in TSQL, SQLServer, LINUX, PHP, and XML. Fluency in English and experience with agile methodologies are also required. The work regimen is hybrid.

Backend Developer (m/f/x) Phython and SQL

Company: Scalable Capital

Location: Other US Location

Posted Feb 03, 2025

Scalable Capital, a leading digital investment platform in Europe, offers professional investment services in stocks, ETFs, and other exchange-traded products. The company, founded in 2014, employs over 500 people and manages more than 27 billion euro for over one million clients. The job description involves supporting the architecture design and implementation of the IAM solution, connecting application systems, directory services, and cloud services, and maintaining IAM systems. The ideal candidate should have extensive experience in software development, a security-first mindset, and familiarity with industry-standard security concepts. The company offers a fast-growing, diverse, and inclusive work environment, competitive compensation, and benefits like free German language classes and international relocation support.

Channel Field Marketing Lead, Brazil

Company: Motorola Solutions

Location: Other US Location

Posted Feb 03, 2025

Motorola Solutions is seeking a Channel Marketing Manager for Brazil. The role involves developing and implementing marketing plans, collaborating with sales teams, managing budgets, creating integrated programs, and overseeing events. The ideal candidate should have proven experience in business and marketing planning, strong collaboration skills, excellent communication abilities, and a data-driven approach. A marketing degree and advanced proficiency in English and Spanish are required. Motorola Solutions values a people-first and community-focused culture, promoting authenticity and inclusivity.

Digital Strategy Consultant

Company: PA Consulting

Location: Other US Location

Posted Feb 03, 2025

PA Consulting is seeking a Digital Consultant Business Analyst to join their team. The role involves working across various consulting roles, including business analysis, strategy development, and scrum master. The successful candidate will work closely with clients and internal teams to gather, document, and refine business and technical requirements. They will also support the design of as-is and to-be processes, conduct market and user research, and collaborate with product managers and stakeholders. The role offers opportunities for career growth, working across diverse industries, and developing a varied consulting toolkit. PA Consulting values diversity and offers extensive benefits, including health and lifestyle perks, a generous pension scheme, and opportunities for community involvement.

Senior Consultant - Carbon Capture

Company: Ramboll

Location: Other US Location

Posted Feb 03, 2025

Ramboll, a global foundation-owned company with over 18,000 experts, invites applications for a Senior Consultant Carbon Capture position. The role involves managing technical aspects of Carbon Capture projects, leading technical appraisals, and engaging in development activities. The ideal candidate should have a degree in Mechanical/Chemical Engineering, 10-15 years of experience in Carbon Capture, Energy from Waste, or O&G, and strong project management and communication skills. Ramboll offers investment in development, leadership support, and a culture that values diversity and sustainability.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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