Exceptional Customer Service Jobs in Other US Location

1,423,778 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Software Engineering Team Lead

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking a Software Engineering Team Lead to lead their frontend-focused team. The role involves defining the future of user-facing experiences, driving modern frontend development, and ensuring consistency, quality, and innovation across projects. The successful candidate will champion cutting-edge frontend technologies, establish best practices, and mentor a talented team of software engineers. Key responsibilities include establishing scalable reusable component libraries, championing frontend best practices, leading technical vision for frontend architecture, collaborating with UX/UI designers, and integrating new frontend tools and technologies. The ideal candidate will have proven experience in setting up and maintaining reusable component libraries, proficiency in frontend development workflows, and a strong understanding of frontend tools and testing frameworks. Additional skills include experience in a people leadership role, deep expertise in frontend technologies, and the ability to drive innovation and influence decision-making in the adoption of new frontend technologies.

CRM Co-ordinator

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking an experienced CRM Coordinator to join their Customer Experience team in Cape Town. The role involves driving customer retention strategies, managing direct marketing campaigns, and ensuring legal compliance. Key requirements include a degree or relevant marketing qualification, minimum 1 year of CRM experience, and proficiency in CRM tools and MS Office. The company values diversity and encourages applications from candidates who meet most of the criteria.

Senior Project Manager

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Feb 03, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, has been a significant employer in the Košice region since 2006. The company aims to continuously improve and transform into an innovative provider of information and communication technology services. The job description involves realizing change in organizational, infrastructural, or application in/outsourcing bids, managing project planning, and ensuring project delivery in line with quality standards. The role includes driving operational efficiency and ensuring high-quality cloud services. The ideal candidate should have expertise in cloud technologies, project management, and operational excellence, with a proven track record in managing large-scale cloud migration projects. The company offers a competitive salary, extensive work-life balance benefits, and opportunities for professional growth.

Principal Associate, Process Management

Company: Capital One

Location: Other US Location

Posted Feb 03, 2025

Capital One Canada is seeking a Process Manager with a passion for problem-solving, excellent communication skills, and a curiosity-driven, self-starting attitude. The role involves managing and improving processes, working in an agile environment, and collaborating with cross-functional teams. The company values diversity, inclusion, and employee well-being, offering comprehensive benefits and a flexible hybrid work model. The ideal candidate will have a Bachelor's degree, at least 4 years of experience in process management, risk management, or project management, and experience in basic coding or data visualization.

Low Code Developer

Company: Sigma Software Group

Location: Other US Location

Posted Feb 03, 2025

The company is looking for a motivated Low Code Developer to join their team and contribute to the development, support, and modernization of their products and solutions. The ideal candidate should have at least 4 years of professional experience in software engineering, proficiency in PLSQL, and understanding of IT systems, Linux servers, and IT system architecture. Experience with Oracle APEX, JavaScript, and JIRA plugins is desirable. The role involves developing and maintaining web applications, collaborating on application design and testing, supporting legacy system migration, and assisting in system architecture and integration testing.

Recruiter

Company: Unit4

Location: Other US Location

Posted Feb 03, 2025

Unit4 is a global company offering innovative enterprise software solutions, empowering people in service organizations. They are seeking a full-cycle Recruiter to join their remote team based in Portugal. The role involves collaborating with leaders worldwide, sourcing top talent, and leveraging their ATS, SmartRecruiters. The ideal candidate should have recruitment experience, a passion for engaging with people, and be tech-savvy. Unit4 offers a culture built on trust, balance, talented colleagues, commitment to sustainability, and a safe and inclusive working environment.

Inside Sales Representative

Company: Devoteam

Location: Other US Location

Posted Feb 03, 2025

Devoteam, a leading international tech consulting firm, is seeking a motivated Inside Sales Representative. The role involves lead generation, client relationship management, sales execution, market analysis, CRM management, and customer support. The ideal candidate should have proven experience in inside sales, preferably in IT education or training services, with a strong understanding of IT training programs. They should be bilingual in French and English, customer service oriented, and possess excellent communication, negotiation, and organizational skills. The company offers a competitive salary with performance-based incentives and a collaborative work environment.

Senior Lead Software Engineer - Java (Portfolio Companies: Rhapsody)

Company: IFS

Location: Other US Location

Posted Feb 03, 2025

IFS is a global company with over 6000 employees, known for its AI-driven enterprise software solutions. The company is committed to innovation, diversity, and making a positive impact on the world. They are looking for innovative thinkers to join their team and help change the status quo. Rhapsody Health, a B Corporation, is revolutionizing healthcare with cutting-edge technology. They are seeking Sr Lead Software Engineers to join their mission of transforming healthcare through innovation and excellence.

Site Management Associate

Company: PSI CRO

Location: Other US Location

Posted Feb 03, 2025

PSI is a dynamic global company founded in 1995, with 3000 employees dedicated to medical research. They conduct clinical trials for pharmaceutical companies, aiming to bring new medicines to patients. The company values its staff, clients, partners, and the quality of work. They offer an inspiring story of organic growth and global presence. PSI is privately owned and maintains independence, providing significant advantages and freedoms. The company culture is approachable, innovative, and results-oriented. PSI invests in its people, offering growth opportunities and formal development programs. They have been recognized as a 2022 CRO Leadership Award Champion in several categories.

Executive Assistant Needed in Latin America / South America | USD Monthly Salary + Remote

Company: SaaS Talent

Location: Other US Location

Posted Feb 03, 2025

SaaS Talent is seeking a dynamic Executive Assistant with 13+ years of experience in a startup environment, based in Latin America. The role involves working closely with executives, managing social media, calendar, account management, sales support, and data management. The ideal candidate should have experience in marketing, recruiting, and operations, with strong English communication skills. The position offers an exciting opportunity to grow in a fast-paced startup environment.

Graphic Designer

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking a creative and detail-oriented Junior to MidLevel Designer to join their dynamic team. The ideal candidate should have a solid understanding of design principles, experience in both print and digital formats, and proficiency in Adobe Creative Suite. They will be responsible for creating compelling designs, managing multiple projects, and collaborating with cross-functional teams. Mukuru offers a creative environment, opportunities for growth, and a chance to work on diverse projects. They encourage applications from candidates who meet most of the requirements and are willing to learn and adapt.

Treasurer

Company: Mukuru

Location: Other US Location

Posted Feb 03, 2025

Mukuru is seeking a Treasurer Maternity Cover for their Finance Department in Cape Town. The role involves managing accounts, ensuring sufficient prefunding, and liaising with internal and external stakeholders. Key responsibilities include cash and liquidity management, preparing cash flow forecasts, managing surplus cash flows, and implementing financial risk management strategies. The ideal candidate should have a BCom Accounting qualification, 3 years of treasury experience, and strong analytical and communication skills. Proficiency in MS Office, particularly Excel, is also required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages