Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Customer Success Manager

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

The Customer Success Manager role at Rapid7 involves acting as a trusted advisor for customers, using cybersecurity knowledge and expertise to maximize the value of Rapid7's products. The role requires strong relationship management, product expertise, customer advocacy, and risk mitigation skills. The ideal candidate should have 3+ years of Customer Success or Account Management experience, preferably in high tech or SaaS, with a strong understanding of technical concepts. Excellent communication skills, project management abilities, and problem-solving mentality are essential. Familiarity with customer success platforms and industry-related certifications are plus points.

Transfer Pricing Manager

Company: IFS

Location: Other US Location

Posted Feb 03, 2025

IFS is a global company with over 6000 employees, offering enterprise software solutions through a single cloud-based platform. They emphasize flexibility, innovation, and making a real change in the world. The company values diversity and collaboration, and they are seeking a Transfer Pricing Manager to manage all aspects of transfer pricing documentation, calculations, operations, and policy. The role reports to the International Tax Director and offers an opportunity to shape transfer pricing at IFS during a pivotal time in their transformation journey. The ideal candidate should have a Bachelor's Degree, professional certification (ideally ACACA or ADIT), and an established career in transfer pricing or corporate income tax. Strong project management skills, attention to detail, and analytical skills are required. Experience with transfer pricing software tools and management experience are advantageous.

Web Engineer II - Systems & Processes

Company: Qualtrics

Location: Other US Location

Posted Feb 28, 2025

Qualtrics is seeking a Web Engineer II to support their digital marketing web properties. The role involves writing and maintaining well-structured, semantic, and scalable code, building high-performing web solutions, collaborating with designers and engineers, and participating in agile workflows. The ideal candidate should have 5+ years of professional web development experience, proficiency in PHP, Drupal 10, JavaScript ES6+, Tailwind CSS, HTML5, and package management using Webpack. Knowledge of AWS, docker, or Kubernetes is preferred. The team is focused on creating exceptional digital experiences for customers, and offers benefits such as individual engineering growth activities, career action planning, and a hybrid work model.

Senior Customer Success Manager

Company: Qualtrics

Location: Other US Location

Posted Feb 27, 2025

Qualtrics is seeking a Senior Customer Success Manager to join their team. The role involves working closely with clients to maximize the value of Qualtrics products, driving customer adoption, and optimizing programs. The ideal candidate should have a Bachelor's degree, 5+ years of experience in technical consulting or client-facing roles, and strong problem-solving skills. Qualtrics offers a comprehensive total rewards package, a hybrid work model, and an inclusive work environment.

Lead Technical Support Engineer

Company: HERE Technologies

Location: Other US Location

Posted Feb 28, 2025

This role, Senior Technical Support Engineer at HERE Technologies, involves supporting a diverse portfolio of products and services, acting as a technical interface for customers, and managing technical requests. The ideal candidate should have a strong understanding of programming languages, SQL, and Java, with experience in NDS and mobile application development. Previous customer-facing experience is beneficial. The role offers opportunities for growth, innovation, and contributing to cutting-edge solutions in a collaborative environment. HERE Technologies is an equal opportunity employer.

Senior Financial Analyst, FP&A

Company: Red Bull

Location: Other US Location

Posted Feb 03, 2025

The Senior Financial Analyst will act as a business partner for leadership of the sales departments, performing analysis and providing recommendations. They will support the Trade Finance Manager in preparation and continuous development of the management reporting package, and assist in the Business Plan and Revised Estimate data collection. The role requires strong expertise in Microsoft Excel, SAP Hyperion, and other ERP or financial reporting tools, as well as experience with Business Intelligence BI tools. The candidate should have 3+ years of experience in financial analysis or controlling, preferably within the consumer goods or retail sector, and a Bachelor's degree in Accounting or Finance. Fluency in English is required.

Package Consultant-SAP SCM MM

Company: IBM

Location: US Washington

Posted Feb 27, 2025

As an IBM Associate Business Consultant, you will have the opportunity to tackle complex business problems, capitalize on market opportunities, and understand leading technologies. Your role involves learning consulting skills, translating client needs into business requirements, and working in an agile collaborative environment. You will be responsible for designing, developing, and integrating complex application components using various tools. The role requires a high level of resilience, strong analytical skills, and excellent interpersonal skills. IBM offers positions in Washington DC Metro Area, Hampton VA, and candidates must be willing to travel up to 100% and obtain a Federal security clearance.

Managing Director: Federal Sales- IRS/Treasury

Company: IBM

Location: US Washington

Posted Feb 27, 2025

The role of a Technology Sales Managing Director at IBM involves leading a team of multiskilled professionals to craft and execute account strategies, helping clients navigate complex technology architecture decisions, and driving revenue growth. The position requires executive presence, technology expertise, and deep market knowledge. The individual will work with multiple teams and leaders across Sales, Consulting, and third-party seller Partners to develop and execute strategies that consistently deliver revenue growth. IBM offers excellent onboarding training and ongoing development opportunities. The sales environment is fast-paced and supportive, with a focus on teamwork and client relationships. The role involves technical and industry expertise, account planning, stakeholder management, sales strategy execution, and client engineering engagements.

Finance Manager, FP&A

Company: Red Bull

Location: Other US Location

Posted Feb 03, 2025

The Finance Manager at Red Bull Canada will support the company with all aspects of planning, analysis, and reporting, specifically for the full PampL consolidation. They will manage a team of 2 direct reports, responsible for financial management of marketing operations, indirects, capex, and consolidation reporting. The role involves coordinating the planning process across all business units, managing period closing, providing business support and communication, project support, and team development. The ideal candidate should have 5+ years of experience in a controlling financial analysis role, strong expertise in Microsoft Office Suite, SAP Hyperion, and other ERP or financial reporting tools, and excellent written and verbal communication skills.

Senior New Product Introduction (NPI) Manager (f/m/d)

Company: Munich Electrification

Location: Other US Location

Posted Feb 03, 2025

Munich Electrification is a global company specializing in electronic control units for electric vehicles and stationary storage systems. They are seeking a New Product Introduction (NPI) Senior Manager to manage and steer manufacturing service partners, ensuring successful product launches into series production. The role involves coordinating cross-functional teams, establishing multiproject timelines, and leading Design for Manufacturability (DFM) to optimize product designs for efficient, cost-effective production. The ideal candidate should have a university degree in engineering, at least 5 years of experience in the automotive sector, and strong project management and leadership skills.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Feb 03, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage business operations efficiently. They are currently seeking an Outside Sales Account Executive in Cabot, AR, to develop relationships with business owners, onboard new clients, and close sales of their payment processing services. The role requires a minimum of 2 years of B2B sales experience, a valid driver's license, and the ability to work independently and as part of a team. Xplor offers a commission-only residual model with a portfolio ownership component, along with benefits such as lifetime residuals, W2 status, and access to mental health support. The company values simplicity, people-centric design, purposeful action, and community creation.

Financial Analyst/Business Partner - Revenue Recognition

Company: IFS

Location: Other US Location

Posted Feb 03, 2025

IFS is a global, billion-dollar company with over 6000 employees, offering cutting-edge AI-driven enterprise software solutions. The company is committed to internal AI adoption, fostering innovation, and promoting an inclusive workforce. The Business Financial Analyst role involves supporting the Regional Sales team in optimizing bookings and revenue recognition, requiring strong financial acumen, excellent communication skills, and proficiency in Excel and financial modeling. IFS offers a competitive salary, flexible time off, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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