Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Head of Data Engineering

Company: BTSE

Location: Other US Location

Posted Feb 03, 2025

BTSE Group, a global leader in fintech and blockchain technology, is seeking a Head of Data Engineering to design and implement a robust data infrastructure pipeline for its expanding crypto exchange operations. The ideal candidate will lead the design of scalable, high-performance data systems, manage real-time data processing, and ensure data governance, quality, and compliance. The role involves working closely with cross-functional teams, optimizing data storage and processing, and leading a team of data engineers.

Management Accountant

Company: Frasers Group

Location: Other US Location

Posted Feb 03, 2025

Frasers Group is a global retail leader offering a wealth of opportunities for career growth and development. The company is seeking a part-qualified accountant with 2 years of experience to join their financial reporting department. The role involves preparing monthly management accounts, conducting variance analysis, presenting accounts to stakeholders, and managing audits and balance sheet reconciliations. The company offers a competitive benefits package, including a 20% discount on all group brands, study support, and opportunities for career advancement.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Feb 03, 2025

McFadyen Digital, a leading eCommerce Marketplace solutions provider, is seeking an experienced Senior Test Architect. The ideal candidate will lead QA transformation initiatives, drive excellence in testing strategies, and have expertise in automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include designing a comprehensive QA transformation roadmap, introducing industry best practices, and mentoring the QA team. The company offers a competitive salary, benefits, and opportunities for career growth in a dynamic environment.

Marketing Manager–Branding & Communication

Company: Minor International

Location: Other US Location

Posted Feb 03, 2025

The job description outlines a role in marketing communications, requiring at least 5 years of experience. The responsibilities include developing and managing communication and media strategies, analyzing markets and product mix, monitoring trends, ensuring brand consistency, managing internal communications, optimizing ROI, budget accountability, and team leadership. The ideal candidate should be strategic, experienced in corporate and social media marketing, project-led, team-oriented, resilient, and fluent in English.

Treasury Manager (9 months FTC)

Company: Valeo Foods Group

Location: Other US Location

Posted Feb 03, 2025

Valeo Foods UK is a company with a diverse portfolio of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. They are seeking a Treasury Manager to manage cash control for Snacks, Sweets, and Rowse, monitor inflows and outflows, and provide recommendations for tools to manage cash flow. The role involves weekly reconciliations, managing the factoring balance sheet, monitoring cash flow, and liaising with various stakeholders. The ideal candidate should be a fully qualified accountant with previous finance experience, preferably in the food industry. They should have excellent communication skills, be analytical, and able to manage multiple projects under tight deadlines.

Specialist, Technical

Company: Standard Bank Group

Location: Other US Location

Posted Feb 03, 2025

Standard Bank Group, a leading African-focused financial services group, is seeking a candidate for a technical support role. The role involves providing first and second line support, troubleshooting, and resolving technology-related problems. The ideal candidate should have a first degree in Information Technology, 8-10 years of experience, and proven experience in building cross-functional relationships. The company values practical approaches, change, and teamwork.

Technical Project Manager

Company: Enterprise64

Location: Other US Location

Posted Feb 03, 2025

Enterprise64, a US-based technology company, is seeking a Technical Project Manager with 3-5 years of software development and project management experience. The role involves working closely with distinguished customers, managing project timelines, and ensuring customer satisfaction. The ideal candidate should have hands-on development experience in Angular, Node.js, and .NET, along with SCRUM certification and experience with JIRA. Benefits include profit sharing, health insurance, and a performance-based bonus system.

Lead Front-End Engineer

Company: CoreBridge Solutions

Location: Other US Location

Posted Feb 03, 2025

CoreBridge Solutions, a leader in business services, is seeking a Lead FrontEnd Engineer to guide their global team in developing cutting-edge applications. The role involves designing frontend applications, providing expert guidance on JavaScript frameworks, leading a diverse team, mentoring talent, and contributing to technological advancements. The company values innovation, diversity, and work-life balance, offering total remote flexibility, professional growth opportunities, and competitive bonuses.

General Manager, Operations

Company: HUB24 Limited

Location: Other US Location

Posted Feb 03, 2025

Class, a subsidiary of HUB24 Limited, is seeking a 6-month contract General Manager Operations for its Class business. The role involves leading the Process Improvement, Risk & Compliance, Training & Education, and Data Enablement teams. Responsibilities include executing the strategy for the Operations vertical, overseeing daily business activities, and driving the delivery of data analytics. The ideal candidate should have 15+ years of experience in senior manager positions, strong commercial acumen, and leadership capabilities.

.Net Engineer

Company: Genesis Tech

Location: Other US Location

Posted Feb 03, 2025

Genesis, a full-cycle international IT company with over 3000 employees in 8 countries, is seeking a Senior .NET Developer. The role involves developing and maintaining AI chatbot projects, creating APIs for seamless service communication, and integrating payment solutions. The company offers competitive benefits including flexible work schedules, health insurance, and corporate discounts on gym memberships. Genesis Growth, a business unit within Genesis, focuses on identifying new growth opportunities through rapid data-informed experimentation.

Head of Data Engineering

Company: BTSE

Location: Other US Location

Posted Feb 03, 2025

BTSE Group, a leading global fintech and blockchain company, is seeking a Head of Data Engineering to lead the design and implementation of their data infrastructure pipeline. The role involves managing and architecting systems capable of handling massive volumes of real-time transaction data, user behavior data, market feeds, and other critical information. The ideal candidate should have proven experience in leading and managing data engineering teams, strong background in designing systems for large-scale transactional data, real-time streaming data, and high-volume user behavior data, and expertise in data storage systems like distributed databases and data lakes.

FRONT OFFICE MANAGER (F/M/D) I IGNITIS RENEWABLES

Company: Ignitis Group

Location: Other US Location

Posted Feb 03, 2025

Ignitis Renewables, a subsidiary of Ignitis Group, is seeking a new team member for the Business Support Team. The role involves managing daily office operations, establishing partnerships, handling company documentation, and assisting in organizing events. The ideal candidate should have a university degree, at least 1 year of experience, strong time management skills, and proficiency in Latvian and English. The company offers an international work environment, extensive learning programs, and a commitment to equal employment opportunity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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