Exceptional Customer Service Jobs in Other US Location

1,423,905 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Team Lead, Customer Success(High Touch)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos, a global leader in cybersecurity, is seeking a Customer Success Team Lead with leadership and relationship management skills. The role involves leading a team of Customer Success Managers, handling complex issues, collaborating with cross-functional teams, and fostering a culture of innovation and professional development. The ideal candidate should have at least 3+ years of leadership experience in a Customer Success role, preferably in cybersecurity, and possess strong presentation, communication, and project management skills.

Strategic Energy Lead

Company: Meridian Energy

Location: Other US Location

Posted Jan 24, 2025

Meridian, the largest producer of renewable electricity in Aotearoa, is seeking an experienced sales and service leader to join their Retail team. The role involves delivering innovative energy solutions, fostering strategic relationships with high-value customers, and leading a Customer Hub of Business Development Managers and Technical Sales Engineers. Meridian values diversity, work-life balance, and offers a competitive salary package, enhanced leave provisions, healthcare, and wellbeing programs. The company is committed to New Zealand's energy transformation and decarbonization efforts.

Software Engineer - Fullstack

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading Automated CX Assurance Platform provider, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Junior Software Engineer, one can expect to learn and apply basic software engineering principles, participate in team meetings, and assist senior engineers. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture. The company is committed to equal opportunity and fostering a diverse, inclusive, and authentic workplace.

Senior Territory Account Executive, CEE Markets - Russian Speaking

Company: Cloudflare

Location: Other US Location

Posted Jan 24, 2025

Cloudflare is seeking a sales professional with a technical background to focus on acquiring and expanding customer accounts in Central Eastern Europe, specifically in Uzbekistan, Kazakhstan, and Azerbaijan. The role involves developing and executing a comprehensive account territory plan, driving new business acquisition and customer expansion, building a robust sales pipeline, understanding customer use cases, and crafting compelling value propositions for Cloudflare services. The ideal candidate should have direct B2B sales experience, a solid understanding of cloud infrastructure and security, and strong interpersonal and organizational skills. Fluency in Russian is required.

Engagement Manager

Company: Nexthink

Location: Other US Location

Posted Jan 24, 2025

Nexthink, a leader in digital employee experience management software, is seeking an Engagement Manager to manage professional services engagements. The role involves forecasting service bookings and revenue, defining service scope, managing project oversight, supporting the sales organization, and handling administrative responsibilities. The ideal candidate should have strong project management skills, excellent organizational and communication abilities, and experience in services management and customer-focused delivery. The company offers a competitive compensation package, flexible work model, comprehensive benefits, and opportunities for professional growth.

SOFTWARE ENGINEER - FULL STACK

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Senior Software Engineer, you'll design, implement, test, maintain, and optimize software solutions, focusing on frontend development with React, TypeScript, and GraphQL. You'll also contribute to backend development with C# and .NET, and work with cloud services like AWS. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Talent Acquisition Specialist

Company: Megaport

Location: Other US Location

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2 to 3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience.

Manager, Software Engineering - Open Logic

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Manager Software Engineering to lead technology roadmap, hire and retain top engineering talent, and manage teams towards excellence and agility. The role involves end-to-end responsibility for software product delivery, driving Agile methodology, and providing hands-on technical support. The ideal candidate should have extensive experience in CC++, Java, and enterprise level systems software, along with strong leadership, communication, and collaboration skills. A bachelor's degree in computer science or equivalent experience is required, along with 12+ years of relevant professional experience in software development, preferably with complex enterprise-grade systems. Experience with AIML tools, CICD, and Agile teams is desired. Perforce offers a rewarding career with opportunities for growth and collaboration in a global company.

Store Audit Analyst II

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 24, 2025

Ahold Delhaize USA is seeking a qualified candidate for a full-time position in Scarborough, Maine. The role involves providing a second line of defense in reviewing store compliance with federal, state, and local laws, maintaining corporate presence in all stores, and conducting independent audits and reviews of operational and financial policies. The candidate must have an associates degree or equivalent, 25 years of relevant experience, and strong analytical skills. Preferred qualifications include a bachelor's degree, ADUSA store experience, and knowledge of Workforce Management KronosDimension. The role offers opportunities for professional growth and a culture that values diversity, equity, inclusion, and wellness.

CX Project Manager

Company: Xero

Location: Other US Location

Posted Jan 24, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. They are seeking a Customer Experience Project Manager to lead strategic projects, manage risks, and drive continuous improvement in CX. The role involves planning, implementing, and delivering projects, identifying and mitigating risks, and collaborating with stakeholders. Xero offers generous benefits, including paid leave, wellbeing programs, and career development opportunities.

Customer Success Manager(High Touch)(5 Vacancies)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos is a global cybersecurity leader offering advanced security solutions including MDR and incident response services. The company defends over 600000 organizations and 100 million users worldwide. The Customer Success Manager role focuses on strategic customers, managing accounts, and ensuring satisfaction and maximizing customer value. The role involves creating success plans, delivering an outstanding customer experience, and coordinating activities across various teams. The ideal candidate should have 3+ years of experience in customer success, strong communication skills, and technical acumen.

SOC Team Lead

Company: BlueVoyant

Location: Other US Location

Posted Jan 24, 2025

BlueVoyant is seeking a SOC Team Lead for a hybrid role in Cork, Ireland. The position involves a Panama shift schedule and requires 2-3 days on-site. The team lead will supervise and mentor security analysts, manage workload, communicate with clients, and ensure efficient incident response. Key qualifications include strong teamwork skills, experience in managing technical contributors, and advanced knowledge of network protocols and systems. Preferred qualifications include experience in vulnerability analysis, intrusion analysis, and relevant certifications. BlueVoyant is a cybersecurity firm offering active prevention and defense across organizations and supply chains.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages