Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Enterprise Architect- TOGAF ( Sales & Marketing) - R01546423

Company: Brillio

Location: Other US Location

Posted Feb 03, 2025

Brillio is seeking an Enterprise Architect with a focus on sales and marketing technologies. The ideal candidate should have strong proficiency in TOGAF, extensive experience in business architecture, deep expertise in Salesforce platform, and a strong understanding of marketing automation tools like Marketo. Familiarity with AI and machine learning applications, ETL processes, and gotomarket strategies is also required. Previous experience with M&A activities and vendor management skills are beneficial. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, with a Masters degree preferred. Certifications in TOGAF, GCP, AWS, Azure, and Salesforce are a plus.

Sales Channel Leader - New Channel

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya, a London-based payment and software service provider founded in 2019, is seeking a sales manager to build and lead a new sales channel. The role involves designing systems, managing commissions, defining sales agent profiles, recruiting and training agents, and coordinating a team of 8-10 agents. The ideal candidate should have sales skills, project management abilities, strategic vision, and people management skills. Teya offers a dynamic work environment, continuous learning opportunities, and comprehensive benefits.

Senior Insights Manager

Company: Gousto

Location: Other US Location

Posted Feb 03, 2025

Gousto, a UK-based recipe box company, is seeking a Senior Insights Manager for a 12-month fixed-term contract in London. The role involves managing relationships with stakeholders, leading large research projects, line managing two reports, and driving the review of OKRs. The ideal candidate should have experience in in-house market research, a solid track record in leading large insight projects, and a focus on business impact. Gousto values inclusivity and diversity, and the role offers flexibility in office time.

[8NW] Staff/ Lead Software Engineer

Company: Software Mind

Location: Other US Location

Posted Feb 03, 2025

NerdWallet is seeking a Staff Lead Software Engineer with expertise in React, TypeScript, and Next.js to work on a team focused on credit card and bank-related products and services. The role involves both hands-on development and team lead duties, including writing great code, iterating on client-facing web pages, performing data integrations, and contributing to the design and development of new applications. The team lead duties include mentoring other engineers, providing thought leadership, and attending architecture and design meetings.

Office Manager

Company: Edelman

Location: Other US Location

Posted Feb 03, 2025

Edelman Brussels is seeking a highly organized and proactive Office Manager to oversee daily operations, manage meeting rooms and supplies, coordinate events and travel, support finance and HR tasks, and provide executive support to the CEO. The ideal candidate will have proven experience, strong problem-solving skills, excellent communication, and fluency in English and French or Dutch. Edelman offers competitive benefits including flexible working, financial wellbeing, family support, health and wellbeing programs, personal and professional development, and community involvement.

Developer II

Company: Russell Investments

Location: Other US Location

Posted Feb 03, 2025

Russell Investments, a leading global investment solutions firm, is seeking a Developer II for its Mumbai office. The role involves designing, developing, updating, and supporting web and service-based software systems built on an ASP.NET and Sitecore platform. The ideal candidate should have a minimum of 35 years of software development experience, advanced technical expertise in .NET Framework, C, SQL Server, JavaScript, HTML5, and CSS. Experience in building single-page applications using React or similar is also required. The role involves collaborating with business units, writing well-designed object-oriented code, and ensuring high-percentage unit test code coverage. The successful candidate will deliver maintainable, testable, and reusable production quality code in a corporate financial environment using Agile development practices.

Backend Engineer

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya is a London-based payment and software service provider for small local businesses across Europe, founded in 2019. They aim to level the playing field for small businesses against high street giants. Teya offers integrated tools for payment acceptance and business performance enhancement. They are seeking a Software Engineer with 2+ years of experience in backend systems, proficient in Golang, Java, Kotlin, or .NET, and familiarity with databases, version control, and AgileScrum processes. The role involves developing, maintaining, and testing code, collaborating with cross-functional teams, and contributing to process improvements. Teya provides a competitive salary, health insurance, flexible working hours, and a friendly office environment.

Marketing Specialist

Company: Almanak

Location: Other US Location

Posted Feb 03, 2025

Almanak, a data science and research-oriented company, is seeking an experienced Marketing Specialist to join their team. The role involves content creation, community management, and growth hacking within the web3 and crypto space. Responsibilities include developing a content strategy, managing online communities, implementing growth marketing campaigns, and building partnerships. The ideal candidate should have 2+ years of experience in marketing, community management, or growth hacking within the fintech, blockchain, or crypto industry, with a proven track record of building and growing online communities. They should also have strong content creation skills, a deep understanding of the web3, DeFi, and crypto ecosystems, and proficiency in using social media platforms and content management systems.

[TSO] Back-end Software Engineer (Java)

Company: Software Mind

Location: Other US Location

Posted Feb 03, 2025

Software Mind is a company that develops impactful solutions for global tech giants and unicorns. They focus on building cross-functional engineering teams and are always looking for talented individuals. The current job opening involves creating a new modern end-user portal for managing voice services for business customers of a leading mobile operator in Europe. The project is being built using Angular, Java, Docker, and Kubernetes. The ideal candidate should have experience in creating server solutions in Java technology, frontend applications based on Angular, working with SQL databases, and knowledge of Git, Maven, and CI/CD process automation tools. The company offers flexible employment, remote work, international projects, language classes, internal and external training, private healthcare, a multisport card, and wellbeing initiatives.

Automotive Systems Designer

Company: Syntronic

Location: Other US Location

Posted Feb 03, 2025

Syntronic, a global leader in design and development, is seeking an Automotive Systems Developer with 5-10 years of experience in system engineering and software development in the automotive industry. The role involves system-level design activities for cabin monitoring, digital vision, connectivity, and other technologies. The ideal candidate should have a Bachelor's degree in Electrical Engineering, Computer Engineering, or Software Engineering, and familiarity with requirement lifecycle management tools, Model Based Systems Engineering practices, and internal vehicle communication interfaces. Familiarity with automotive cybersecurity, AUTOSAR Classic and Adaptive, and ISO26262 functional safety certificate are plus points. Syntronic offers opportunities for personal and professional growth in a global community that values creativity and diversity.

Backend Engineer

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya is a London-based payment and software service provider for small local businesses across Europe, founded in 2019. They aim to level the playing field for small businesses against high street giants. Teya offers integrated tools for payment acceptance and business performance enhancement. They are seeking a Software Engineer with 2+ years of experience in backend systems, proficient in Golang, Java, Kotlin, or .NET. The role involves developing and maintaining code, collaborating with cross-functional teams, and contributing to process improvements. Teya provides flexible working hours, health insurance, meal allowance, annual leave, public transportation card, team events, office snacks, and a friendly office environment.

Senior Partnership Manager

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya, a London-based payment and software service provider, is seeking a Senior Partnership Manager with at least 5 years of experience in the acquiring or financial sector. The role involves strategizing, building, and growing partnerships, managing and growing existing ones, identifying and securing new partnerships, delivering insights, and driving strategic planning. The ideal candidate should have industry expertise, leadership skills, excellent communication, an analytical mindset, and a growth mindset. Teya offers a high-energy culture, continuous learning opportunities, a supportive community, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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