Exceptional Customer Service Jobs in Other US Location
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Customer Reals Manager
Company: BlackLine
Location: Other US Location
Posted Jan 23, 2025
BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. The Customer Renewals Manager (CRM) role involves implementing and managing contract renewal initiatives, maintaining the contract revenue base at the highest possible retention rate, and protecting the contract revenue stream. The CRM is responsible for developing and driving the renewal process, negotiating with customers, and executing all phases of the subscription renewal lifecycle. The role requires 2+ years of quota-carrying experience, preferably in a SaaS organization, and strong communication and interpersonal skills. BlackLine fosters a culture of adventure, diversity, and continuous learning, offering professional development seminars and inclusive affinity groups.
Full Stack Software Engineer, II
Company: Atlassian
Location: Other US Location
Posted Jan 23, 2025
Atlassian is seeking a Full Stack Software Engineer with 4+ years of experience in JavaScript, TypeScript, and related libraries. The role is fully remote but requires the candidate to be located in India. The engineer will build REST APIs, customer-facing React components, configure monitoring, build CI/CD pipelines, and develop integrations. Atlassian values a diverse workforce and offers comprehensive perks and benefits. The company is committed to unleashing the potential of every team through its software products.
Global Operational Excellence eAGILE Academy Lead
Company: Takeda
Location: Other US Location
Posted Jan 23, 2025
The Manufacturing Process Definition & Improvement Director at Takeda is responsible for ensuring quality processes and product outputs. This role involves defining and specifying activities, processes, and standards to meet quality requirements, auditing and monitoring processes, and reporting on deviations and defects. The director optimizes manufacturing processes, contributing to overall efficiency and quality. They provide strategic insights in statistical analysis, lean manufacturing, and Six Sigma, driving strategic initiatives in automation and continuous improvement. The role requires deep expertise in Lean Six Sigma, process optimization, and project management, with significant autonomy in a complex environment.
Head of Talent Acquisition
Company: Delivery Hero
Location: Other US Location
Posted Jan 23, 2025
Delivery Hero, a global leader in local delivery services, is seeking a Head of Talent Acquisition for its European region. The role involves developing and executing a talent acquisition strategy, leading a team of recruiters, strengthening employer branding, managing stakeholders, and promoting diversity and inclusion. The ideal candidate should have 8+ years of talent acquisition experience, a proven track record in leading and growing teams, and a deep understanding of non-tech roles and market trends.
Lead Android
Company: Innovapptive
Location: Other US Location
Posted Jan 23, 2025
Innovapptive, a company backed by Tiger Global Management, is seeking an experienced Android Architect or Senior Lead to design and develop enterprise-grade Android applications. The ideal candidate should have deep expertise in Kotlin, strong knowledge of modern Android development practices, and a proven ability to deliver scalable, secure, and high-performance mobile applications. The role involves technical leadership, development and design, innovation and optimization, code quality and review, and collaboration and mentorship. The company offers a positive, innovative environment, competitive compensation, and benefits, including medical insurance, paid leave, and learning and development opportunities.
Senior Financial Systems Analyst (Zuora)
Company: BlackLine
Location: Other US Location
Posted Jan 23, 2025
BlackLine is seeking an experienced Senior Financial Systems Analyst to join their Financial Systems team. The role involves supporting Zuora Billing and Zuora Revenue within the Order-to-Revenue (O2R) processes. The ideal candidate should have strong technical experience with Zuora, working as an administrator and developer, and expertise in managing applications that support O2R processes. The position requires strong communication skills and the ability to translate business needs into efficient, scalable technical solutions. The role involves serving as the primary point of contact for Zuora-related user inquiries, providing expert guidance, and ensuring seamless integration and performance for accounting and billing teams. The candidate should have a Bachelor's degree in Accounting, Information Systems, Computer Science, Business Administration, or a related field, and at least 7 years of hands-on experience with Zuora Billing and Zuora Revenue. BlackLine offers a culture that is kind, open, and accepting, empowering BlackLiners' continued growth and learning.
Senior Software Engineer - Virtualization and SIL Integration
Company: General Motors
Location: Other US Location
Posted Jan 23, 2025
General Motors is seeking an experienced Virtualization and Software-in-the-Loop (SIL) Integration Engineer for a hybrid role. The successful candidate will be responsible for developing and integrating cosimulation components, creating virtual controller models, and working with development and system engineers. The role requires a Bachelor's degree in engineering, 6+ years of software engineering experience, and proficiency in Embedded C, Python, MATLAB, and Simulink. The company offers comprehensive benefits, including healthcare, dental, vision, life insurance, and a Defined Contribution Pension plan. GM is committed to diversity and inclusion, and does not provide immigration-related sponsorship for this role.
Principal Systems Integration Consultant
Company: Dynatrace
Location: Other US Location
Posted Jan 23, 2025
Dynatrace Innovation Services team is seeking a motivated professional with a passion for continuous innovation to join as an Innovation Architect. The role involves delivering Automation Services engagements, developing innovative technical solutions, providing technical training, supporting sales calls, and evangelizing Cloud Automation solutions. The ideal candidate should have a technical degree, 5+ years of experience in agile teams, and expertise in modern software engineering, release management, continuous delivery, cloud technologies, and deployment automation. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers and partners.
Customer Success Manager
Company: CityFibre
Location: Other US Location
Posted Jan 23, 2025
CityFibre, the UK's largest fibre-only network, is seeking a Customer Success Manager. The role involves managing customer relationships, ensuring satisfaction, and driving service improvements. The successful candidate will build and maintain strong relationships with customers, act as their voice internally, manage escalations, and lead regular service and strategic business reviews. Proven experience in customer success, excellent communication skills, ITIL Foundation certification, and a track record in customer-facing roles are required. CityFibre offers a competitive salary, performance-related bonus, and comprehensive benefits package.
CSS Team Manager
Company: Lendi Group
Location: Other US Location
Posted Jan 23, 2025
Lendi Group, Australia's largest retail mortgage broker, is seeking a Credit Assessment Team Manager with extensive Australian mortgage experience. The role involves managing pre and post submission loan applications, providing strategic support, and leading a team to ensure timely loan processing. The company offers a competitive benefits package, including health insurance, wellbeing programs, and opportunities for career progression. Lendi Group is committed to diversity, equality, and inclusion, fostering an environment where team members feel valued and supported.
FINANCE CONTROLLER (F/M/D)
Company: Ignitis Group
Location: Other US Location
Posted Jan 23, 2025
Ignitis Group, a renewable-focused integrated utility, is seeking a Financial Controller to manage financial accuracy, budgeting, and performance analysis. The role involves preparing financial reports, ensuring data accuracy, tracking budget variances, implementing internal controls, and collaborating with other departments. The ideal candidate should have a university degree in Finance or Economics, 2+ years of relevant experience, and proficient English and Lithuanian language skills. The company offers a package of additional benefits, a hybrid work model, and opportunities for career growth and learning.
City Manager
Company: Grab Holdings
Location: Other US Location
Posted Jan 23, 2025
Grab, Southeast Asia's leading superapp, is seeking a City Manager to build strategic relationships with high-profile merchants and increase revenue. The role involves managing a team, engaging with merchants, understanding market dynamics, using data-driven approaches, and collaborating with various teams. The ideal candidate should have a bachelor's degree, 4-5 years of experience in sales, business development, account management, or operations, and knowledge in business process management. Fluency in Bahasa and English, interest in off-ground activities, and passion for the on-demand delivery space are also required. Grab offers comprehensive benefits, including insurance, flexible work arrangements, and a commitment to an inclusive and equitable workplace.