Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Strategy Business & Partners Analyst H/F

Company: Devoteam

Location: Other US Location

Posted Jan 23, 2025

Devoteam, an AWS Premier Partner, seeks an AWS Business Operations Lead to optimize their AWS partnership across professional services, sales enablement, and strategic operations. Key responsibilities include maintaining AWS Premier Partner status, managing EMEA AWS SCA program, coordinating executive meetings, and driving enablement initiatives for AWS sales across EMEA. The ideal candidate should have 13+ years of experience in business operations, partner program management, or a similar role, with strong expertise in sales enablement, GTM strategy, and business governance. Experience with SFDC or other CRM tools is required. The role offers a high-impact, fast-paced environment with opportunities for career growth and collaboration with industry leaders and AWS experts.

Air NZ Operations Manager

Company: TSA Group

Location: Other US Location

Posted Jan 23, 2025

TSA is an Australian-owned business specializing in customer acquisition, retention, and growth for various brands. They operate through eight call centers in Australia and internationally. The Operations Manager (OM) role is a critical leadership position within TSA's Customer Engagement Centre. The OM is responsible for managing Team Leaders, ensuring performance and outcomes, and contributing strategically to improve operational efficiency. Essential qualifications include proven leadership experience, contact center management, building a positive culture, and strong communication skills. Desirable qualities include contact center experience, commercial acumen, and innovative thinking.

Senior Software Engineer - Oracle PL SQL

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 23, 2025

The company, now part of the NEC corporation, specializes in understanding customer businesses before implementing technology. Their solutions have positively impacted various sectors, including the NHS, housing providers, and police forces. With 2000 employees worldwide, they aim to improve essential services. The job role involves delivering new projects, enhancing existing applications, and providing support and maintenance. Key requirements include strong analytical skills, experience in PL/SQL, Oracle databases, and the ability to produce quality code.

(Senior) Software Engineer (Backend) - AdTech - Campaigns Squad (all genders)

Company: Delivery Hero

Location: Other US Location

Posted Jan 23, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Senior Software Engineer Backend to join their AdTech tribe in Berlin. The role involves contributing to the development of a next-generation platform that aids partners in scaling their businesses. The successful candidate will work on the internal AdTech platform, enhancing the scalability, performance, and resilience of critical services. They will collaborate with cross-functional squads, leveraging microservices architecture principles. The company offers a competitive benefits package and a hybrid working model.

Executive / Senior Executive - Payment processing

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 23, 2025

NEC Software Solutions India Private Limited, a subsidiary of NEC Corporation, is seeking a Sr Executive or Process Expert with 4-6 years of experience in SAP environment, shared services, and customer-facing roles. The role involves ensuring secure transmission of sensitive financial information, accurate transaction processing, and managing the reimbursement process for employee expenses. The candidate should have strong knowledge in SCF, LC Fundflow estimation, AP Ageing, Foreign A1A2 documentation, and Forex Payment. Excellent communication skills are required.

Global Pricing Specialist (Remote Friendly)

Company: DocPlanner

Location: Other US Location

Posted Jan 23, 2025

Docplanner is seeking an innovative Pricing Specialist to increase business competitiveness and profitability. The role involves analyzing competitor pricing, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies. The ideal candidate should have a degree in economics, mathematics, business management, or similar, understand SaaS business, and have experience in pricing. The company offers a competitive salary, private health plan, share options plan, free English classes, hybrid working model, emotional wellbeing tool, birthday off, and a successful referral program. Docplanner is a leader in 13 countries with over 90 million monthly patients and 300,000 specialists using their platform.

Analyst, Credit Support, Premium

Company: Standard Bank Group

Location: Other US Location

Posted Jan 23, 2025

Standard Bank Group is a leading African-focused financial services group, offering a variety of career-enhancing opportunities and the chance to work alongside talented professionals. The company is passionate about creating growth in Africa and bringing meaningful value to clients and communities. The job description involves assisting the Manager Relationship Premium in the day-to-day execution of their credit portfolio. The role requires a Business Commerce Degree, FAIS related, and 5-7 years of experience in a similar credit role with proven financial and credit analysis skills. Business development experience is an advantage. The company values practical approaches, challenging ideas, convincing people, developing expertise, developing strategies, banking processes and procedures, business acumen, audit, customer acceptance and review, and financial acumen.

Account Manager - India

Company: XP Power

Location: Other US Location

Posted Jan 23, 2025

XP Power is seeking an experienced Account Manager for their Sales team in Bangalore, focusing on growing new business with key customers in the NorthWest Region. The role involves managing and retaining existing customers, developing new programs, and resolving technical issues. The ideal candidate should have a minimum of 5 years of experience in promoting power supplies, excellent communication skills, and a proven track record in business development. XP Power offers a stimulating work environment, empowering employees to make a real difference and provide an ultimate experience to customers.

IT Support Engineer New Jersey

Company: bet365

Location: Other US Location

Posted Jan 23, 2025

The job posting is for an experienced Engineer position with a focus on supporting the New Jersey Business function and other external offices. The role involves working closely with various IT teams to deliver services within set targets and standards. The ideal candidate should have strong technical skills, excellent analytical and troubleshooting abilities, and experience with ITSM tools and diverse product stacks. The primary responsibilities include resolving second line incidents, managing hardware assets, and contributing to service improvement opportunities.

Sr Executive – General Accounting

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 23, 2025

NEC Software Solutions India Private Limited, based in Mumbai, Bangalore, and Airoli, is a leading provider of end-to-end IT services across various sectors. They have over 30 years of experience and a reputation for delivering high-quality software products. The company is currently seeking a qualified candidate for a role in Mumbai, Airoli, with a focus on general accounting processes, fixed asset management, and intercompany accounting. The ideal candidate should have proven experience in RTR processes, strong attention to detail, excellent communication skills, and knowledge of SAP Finance and Microsoft Office. The role involves managing a team, reengineering processes, and ensuring compliance with accounting standards and tax regulations.

HEAD OF INTEGRATIONS (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Jan 23, 2025

Ignitis Group, a renewable-focused integrated utility, is seeking a team leader for its Integrations Engineering Team. The role involves managing a cross-functional team of 712 FTEs, developing an Integration Platform, and integrating 40+ internal systems. The ideal candidate should have 2+ years of team management experience, a strong technical background in software engineering, and excellent communication skills. The company offers a package of additional benefits, a hybrid work model, and extensive learning programs. The role contributes to the creation of a 100% green and secure energy ecosystem for current and future generations.

Developer, Salesforce, Applications

Company: Standard Bank Group

Location: Other US Location

Posted Jan 23, 2025

Standard Bank Group, a leading African-focused financial services group, is seeking a Salesforce expert to design, develop, and implement solutions that drive business success. The ideal candidate will have a first degree in Information Technology, Software Engineering, or Computer Science, along with Salesforce certifications and extensive experience in software development, DevOps processes, and Salesforce Platform Administration. The role involves working closely with cross-functional teams to enhance Salesforce functionality, optimize processes, and deliver high-quality solutions tailored to business needs.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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