Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Team Lead Product - Engineering Team

Company: Silverfin

Location: Other (don’t specify)

Posted Jan 08, 2025

Silverfin is an equal opportunity employer that values diversity and inclusion. They are committed to building a diverse, equitable, and inclusive organization. The company offers a refreshing work environment with professional, friendly, and welcoming peers. They provide a salary range of €112000 - €169000 a year, flexible working hours, and 100% remote work. They also offer a Leadership Development Program, opportunities for personal growth, and a yearly budget for conferences, courses, workshops, or other expenses that will improve skills. Silverfin is a remote-first engineering team with 40 colleagues in 14 different countries. They are looking for a Senior Software Engineer with at least 2 years of leadership experience, recent experience as a Senior Software Engineer, knowledge or interest in learning Ruby on Rails, and the ability to communicate clearly in English. They apply the promise of software to the age-old industry of accounting, automating manual work for accountants and building new tools for better customer service. They are part of Visma, the European leader in mission-critical cloud software, and have a strong in-house AI team and a CloudOps team that ensures smooth operations.

Ruby Engineer

Company: Silverfin

Location: Other (don’t specify)

Posted Jan 08, 2025

Silverfin is an equal opportunity employer committed to diversity and inclusion. They are currently hiring for a position involving building and maintaining integrations with accountancy software packages and APIs, improving their on-premise Ruby CLI service, and working on user-facing functionalities. The role offers a competitive salary, work-life balance, flexible working hours, and opportunities for personal growth and training. Silverfin is a remote-first engineering team with 40 colleagues in 14 different countries, offering a refreshing work environment with professional, friendly, and welcoming colleagues. They are looking for an experienced Ruby and Rails developer with a good understanding of the boundaries between the two, and the ability to communicate clearly in English.

Business Development Representative

Company: Cin7

Location: Other US Location

Posted Jan 08, 2025

Cin7, a fast-growing global software company, is seeking a Founding Outbound BDR to drive outbound sales efforts and expand into new markets. The role involves identifying and engaging small businesses in the consumer goods industry, developing customized messaging, and generating a strong pipeline of qualified opportunities. The position offers a flexible work environment, competitive benefits, and the opportunity to work with a diverse and supportive team.

Customer Service Professional - Montreal

Company: UL Solutions

Location: Other US Location

Posted Jan 07, 2025

The job description outlines a hybrid role based in Montreal, involving customer service, relationship management, and project coordination. Key responsibilities include handling customer inquiries, prioritizing needs, organizing customer information, and providing support for non-technical issues. The role requires strong communication skills, multitasking abilities, and proficiency in French. The company values corporate and social responsibility, diversity, and employee growth. The minimum budgeted salary is $70,800, with a midpoint of $80,000, based on experience. The company supports accessibility for individuals with disabilities in their recruitment process.

Office Assistant (4 Months Contract)

Company: Management Sciences for Health

Location: Other US Location

Posted Jan 07, 2025

The Office Assistant will manage daily administrative operations, coordinate logistics support services, and maintain inventory records. They will assist with internal and external audits, organize dispatch of goods, and provide customer service. The role requires 3-5 years of related work experience with international organizations in Nigeria, strong communication skills, and knowledge of administrative procedures and computer software. The candidate should possess verbal and written communication skills, professionalism, customer service orientation, and stress tolerance.

Mobile SDET (React Native) - CANADA (Remote)

Company: Luxury Presence

Location: Other US Location

Posted Jan 08, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Mobile SDET to maintain and evolve their mobile team automation framework. The company, trusted by over 500,000 real estate professionals, is developing Presence Copilot, an AI-powered personal assistant for agents. The role involves developing and executing automated test cases, creating and maintaining CICD pipelines, and championing the QA process. The ideal candidate should have 5+ years of experience as an SDET, proficiency in QA automation tools, and strong knowledge of software testing methodologies.

Ground Support - Galliano LA

Company: RLC, LLC

Location: Other US Location

Posted Jan 07, 2025

RLC LLC is advertising a job opening for a Ground Support employee at their air base in Galliano, LA. The role involves escorting customers, loading and offloading equipment, fueling and cleaning aircraft, and maintaining the facility and grounds. The successful candidate should have a high school diploma or equivalent, and work experience in a customer service environment is preferred. The schedule is 7 on, 7 off, and work hours are from 4:30 am to 4:30 pm or until the last aircraft lands. Interested candidates are encouraged to upload a resume and contact the Galliano Base at 985-475-4000 for more information.

Experienced Ruby Engineer

Company: Silverfin

Location: Other (don’t specify)

Posted Jan 08, 2025

Silverfin is an equal opportunity employer that values diversity and is committed to building a diverse, equitable, and inclusive organization. They offer a competitive salary, work-life balance, flexible hours, personal growth opportunities, and a refreshing work environment. The role involves building and maintaining integrations with accountancy software packages and APIs, improving their on-premise Ruby CLI service, working on user-facing functionalities, and helping with the discovery and delivery of solutions for user or business problems. The ideal candidate should be experienced in Ruby and Rails, understand the boundaries between them, have experience with JavaScript frameworks, enjoy integrating with APIs, communicate clearly in English, and be open to mentoring coworkers. Silverfin is a remote-first engineering team with 40 colleagues in 14 different countries, working on automating manual tasks in the accounting industry and providing better services to businesses.

Legal Advisor

Company: Ryz Labs

Location: Other US Location

Posted Jan 07, 2025

RYZ Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking a Fulltime Legal Advisor with at least 3 years of contract law experience. The role involves drafting, reviewing, and negotiating contracts, providing legal advice, and collaborating with internal teams. The company values a customer-first mentality, bias for action, ownership, humility and respect, frugality, delivering impact, and raising standards. RYZ Labs offers an environment of opportunities for growth and challenging projects.

Panel Experience & Quality Manager

Company: Kantar

Location: Other US Location

Posted Jan 07, 2025

Kantar Media is seeking a Panel Experience and Quality Manager for their Screenwise team. The role involves managing the Screenwise Panel, ensuring its health and balance, and aligning panel management strategies with organizational goals. The manager will collaborate with operational teams, prioritize initiatives for panel effectiveness, and serve as a client advocate for panel members. Key responsibilities include reviewing panel performance, identifying areas for improvement, and fostering strong partnerships for innovation and operational excellence. The ideal candidate should proactively identify issues, engage directly with clients, and have a good working knowledge of Microsoft tools and browsers.

Sr. Customer Success Specialist

Company: HR Force Int.

Location: Other US Location

Posted Jan 07, 2025

The job posting is for a Senior Customer Success Specialist with a technical background. The role involves serving as the primary technical point of contact for clients, addressing inquiries, and resolving complex technical issues. The ideal candidate should have at least 5 years of experience in customer success or client-facing roles, with product support experience being a significant advantage. Key responsibilities include onboarding new clients, collaborating with internal teams, conducting business reviews, and identifying opportunities for upselling or cross-selling. The role requires a technical background, strong problem-solving skills, excellent communication abilities, and proficiency in CRM tools. Benefits include a collaborative work environment, opportunities for professional development, competitive compensation, and the chance to work with cutting-edge technologies.

Customer Success Manager (East Coast)

Company: Highland Electric Fleets

Location: Other US Location

Posted Jan 07, 2025

Highland Electric Fleets is dedicated to making electric school buses and other clean heavy-duty vehicles accessible for school districts across the US and Canada. Their EaaS model covers financing, vehicle procurement, infrastructure upgrades, and maintenance. The company aims to reduce pediatric asthma risk by providing cleaner buses. The Customer Success Manager role involves building strong customer relationships, onboarding, account management, solution customization, data analysis, issue resolution, and process feedback. Qualifications include 5+ years of customer-facing experience, a bachelor's degree, empathy, project management skills, travel capabilities, a data-driven approach, strong communication skills, and experience with ticketing systems. Highland offers competitive compensation, a collaborative environment, growth opportunities, health benefits, and generous PTO.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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