Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Java Engineer

Company: ING

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Java Dev Engineer position in the PaperampSend DevOps team. The role involves analysis and development of new features, maintaining existing ones, assisting related squads, contributing to process improvements, and adhering to mandatory requirements. The ideal candidate should have extensive knowledge of Java 17+, Spring framework, GIT, Maven, and experience in monitoring production systems, incident solving, batch file processing, Kafka, Docker, S3 storage, IT Service Management, Agile, and DevOps. A minimum of 3 years of relevant experience and English level B2 are required. The candidate should be a team player and proactive in Scrum ceremonies.

Sales Representative

Company: Spectrum

Location: Other US Location

Posted Jan 08, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, and resolving customer issues. The position also involves attending sales meetings, accurately completing paperwork, and maintaining a knowledge base of competitors' activities. The job requires cold call sales skills, ability to travel, work outside in various weather conditions, and familiarity with various devices and software. A high school diploma or equivalent is required, with 0 to 6 months of related work experience preferred. The role involves working in an outside environment for extended periods, lifting up to 20-30 pounds, and exposure to moderate noise levels. The company offers a comprehensive package for employees, including rewards for contributions, support for wellbeing, and real value at every stage of life.

Senior Data Engineer

Company: ING

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Data Engineer position in ING Hubs Poland. The role involves implementing and maintaining data workflows, designing data processes and storage, building supporting tooling, ensuring quality outputs, documenting deliverables, and working with operations teams for maintenance and continuous improvement. The ideal candidate should have experience in data processing using Azure Data Factory, Power BI Service or Power BI Report Server, SQL, SQL Server, Oracle Database, and methodologies for creating data warehouses and designing ETL processes. Knowledge of Business Intelligence tools, Credit Risk, Azure DevOps, and programming languages like Python is a plus. The role is part of an Agile environment, working in a multidisciplinary team of specialists in Data Analytics, Data Management, Reporting, and Credit Risk domains.

Software Engineer, Merchants and Partners

Company: Cash App

Location: Other US Location

Posted Jan 08, 2025

Cash App, a rapidly expanding financial brand, is seeking a software engineer to join their Merchants & Partners team. The role involves building, scaling, and maintaining Afterpay and Cash App's API platforms. The engineer will work on client authentication, policy-based authorization, webhook configuration, and API observability. They will also design and implement high-volume, low-latency distributed transaction processing systems. The ideal candidate should have 2+ years of software development experience, familiarity with public APIs, and a strong desire to serve developers. The company offers competitive pay and benefits, with a focus on economic empowerment and innovation.

Market Development Specialist

Company: Spectrum

Location: Other US Location

Posted Jan 08, 2025

Spectrum is seeking an outgoing professional for a financially rewarding job as a Market Development Specialist. The role involves acquiring new customers through door-to-door relationship building and community events, focusing on new and existing communities within targeted growth markets. The successful candidate will build a vast network of referral partners, sell Spectrum's superior products, and be rewarded for achieving sales goals in internet, mobile phone, and video sales. The position requires working independently, having effective communication and multitasking skills, and a willingness to learn about Spectrum's products. The company offers competitive pay, supportive culture, dynamic growth opportunities, and a comprehensive package that rewards employees for their contributions to the company's success.

Salesforce Support Engineer

Company: Cargill

Location: Other US Location

Posted Jan 08, 2025

Cargill, a global family company, aims to nourish the world sustainably by providing essential products like food ingredients, agricultural solutions, and industrial products. The company connects farmers with markets and customers with ingredients, touching billions of lives daily. The Senior Support Engineer role involves providing technical support to Salesforce customers, supervising junior team members, and overseeing software application installation and updates. Key responsibilities include reviewing and approving improvements, managing release processes, and communicating with stakeholders. Qualifications include a Bachelor's degree, Salesforce certifications, ITSM process management experience, and proficiency in Portuguese and English.

Account Manager- Manufacturing

Company: Grainger

Location: Other US Location

Posted Jan 08, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking passionate individuals to join their team. The role of an Account Manager involves producing positive sales growth, understanding customer goals, and demonstrating market knowledge. The position offers a competitive base pay range of $61,000 to $101,600, with potential for a variable commission. Benefits include medical, dental, vision, life insurance, paid time off, a 401k contribution, employee discounts, parental leave, and wellbeing programs. The company is committed to equal employment opportunity and fostering an inclusive environment.

Product Owner (Payments)

Company: Discover

Location: Other US Location

Posted Jan 08, 2025

Discover is seeking a Product Owner to support Core Application Certification Tools for Network Partners. The role involves collaborating with payments teams to ensure comprehensive requirements and adherence to Enterprise Change Management policies. The Product Owner will verify in-house and vendor-built tools, prioritize enhancements, and improve partner certification and testing experiences. Key responsibilities include managing the product backlog, ensuring regulatory compliance, leading Agile practices, and partnering with cross-functional teams. The ideal candidate will have a Bachelor's degree in a related field, experience in Product Management or Engineering, and preferably in the Financial Services or Tech Industry. Payment Services experience, Agile Certification, and technical POUAT testing experience are bonus points.

Senior Engagement Manager

Company: Rackspace Technology

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Senior Engagement Manager position in Australia, responsible for managing relationships with Elastic Engineering customers. The role involves customer-facing tasks, project management, and utilizing data to drive discussions on work prioritization, incidents, trade-offs, best practices, and risk management. The ideal candidate should have at least 7 years of relevant customer support experience, 3 years in a tech industry role with project management skills, knowledge of cloud technologies, and strong communication skills. The role requires travel to customer sites at least two days a week in Sydney.

Content Specialist

Company: CCA GLOBAL PARTNERS

Location: Other US Location

Posted Jan 08, 2025

CCA Global Partners is a leading cooperative business model that empowers entrepreneurs in the face of industry consolidation. They are dedicated to building a better world by uniting family-owned businesses across North America. Their mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving. They are seeking a Content Specialist in Manchester, NH, for their CCA For Social Good Division. The role involves managing content on multiple national web platforms, researching, writing, editing, and revising content related to business and programmatic practices of small businesses in the early childcare and education nonprofit and cooperative industries. The ideal candidate should have a Bachelor's degree or equivalent relevant experience, strong communication and writing skills, and proficiency in Microsoft Office and CMS platforms. CCA Global Partners is recognized as one of New Hampshire's Best Companies to Work For, offering benefits that support employees and their families.

Case Manager - Superior, WI

Company: Humana

Location: Other US Location

Posted Jan 08, 2025

Humana is seeking a Social Worker Case Manager, also known as a Community Resource Coordinator (CRC), to join the Inclusa team in Wisconsin. The CRC will provide comprehensive social service care management for frail elders and adults with intellectual developmental or physical disabilities who qualify for Wisconsin's Family Care (FC) program. The role involves partnering with colleagues to provide top-quality care, performing facetoface social assessments, coordinating quarterly visits and monthly phone contacts, and participating in the development and review of the members' plan of care. The CRC will also take the lead in areas related to social community integration, employment, housing, and non-health related issues. Required qualifications include a four-year bachelor's degree in Human Services or a related field with one year of experience working with the FC target populations, or a four-year bachelor's degree in any other field with three years of related experience. Preferred qualifications include certification in social work. The position is a field position with travel up to 40% throughout Superior WI and surrounding areas. Humana offers a variety of benefits, including health benefits, paid time off, recognition pay, a 401k retirement savings plan, tuition assistance, and more.

Scientist (Bioengineer)

Company: Mytos

Location: Other US Location

Posted Jan 08, 2025

Mytos is a biotech company that has developed machines to automate human cell production, impacting cure development across various fields. They are backed by Y Combinator and have assembled a world-class team of exDyson engineers and Nature-published scientists. Mytos is seeking a high-growth bioengineer to join their biology team, focusing on cell culture automation. The role involves characterizing automation impacts on cell behavior, developing automated cell culture protocols, collaborating with hardware and software teams, providing customer support, and managing lab and inventory. Required skills include a PhD or MSc in Bioengineering, hands-on experience with adherent cell lines, and expertise in molecular cell biology techniques. Desired qualities include prior industry experience in lab instrument design, experience in material biocompatibility, and experience with stem cells.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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