Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Strong Junior/Middle .NET Developer

Company: Sigma Software Group

Location: Other US Location

Posted Jan 31, 2025

The company is seeking a Software Engineer with at least 3 years of experience in .NET 8 and C. The role involves analyzing product requirements, designing components, coding, debugging, documenting, and maintaining software. The engineer will also comply with best engineering practices, report progress, and collaborate in a multidisciplinary team. Experience with AWS Lambda, Angular, and TypeScript is a plus. The company values openness, problem-solving abilities, and a proactive attitude.

Senior Data Engineer (Python)

Company: Sigma Software Group

Location: Other US Location

Posted Jan 31, 2025

Sigma Software is seeking a Senior Data Engineer with 3+ years of hands-on experience in software development and/or Big Data. The role involves building, optimizing, and maintaining ETL pipelines, developing databases, data collection systems, and data analysis strategies. The candidate should have excellent knowledge of Python, proficiency in PySpark, and experience in building and maintaining Data Lakes or Data Warehouses, preferably Snowflake. Familiarity with AWS IAM, S3, Security Groups, and Infrastructure as Code tools like Terraform is required. The role also includes mentoring junior colleagues, collaborating with other Data Engineers and Product Managers, and sharing technical insights with the wider engineering teams.

Group Product Manager

Company: IDIQ

Location: Other US Location

Posted Jan 31, 2025

IDIQ is a growing, award-winning company seeking a highly motivated Group Product Manager. The role involves managing a portfolio of product domains, crafting comprehensive domain roadmaps, and collaborating with cross-functional teams. Key responsibilities include market research, product development, stakeholder collaboration, vendor management, and ensuring compliance and security. The ideal candidate should have a college degree, 10+ years of product management experience, and expertise in leveraging market research data and analytics. Preferred skills include advanced problem-solving, strong communication, and the ability to multitask in a fast-paced environment.

Manager Planning & Logistics

Company: JDE Professional Belgium

Location: Other US Location

Posted Jan 31, 2025

JACOBS DOUWE EGBERTS is seeking a Manager Planning & Logistics for their Coffee & Tea Factory in Joure, Netherlands. The role involves leading the planning & logistics team, managing the internal supply chain, and collaborating with global network partners. The ideal candidate should have a master's degree in a supply-related discipline, 5+ years of experience in operations or supply chain, and proven continuous improvement capabilities. Fluency in Dutch and English is required.

[8JH] Senior Developer (C# + AWS Engineer)

Company: Software Mind

Location: Other US Location

Posted Jan 31, 2025

JHA offers a wide range of products and services to support financial institutions and businesses. They are seeking a developer with at least 5 years of experience, proficient in C, Net, AWS, and API integration. The role involves working in an Agile environment, ensuring quality product delivery, and collaborating with both business and technical teams. The ideal candidate should be able to work standard Eastern Time business hours and have experience in Agile/Scrum software development.

Operations Associate - Supply Activation

Company: Wolt

Location: Other US Location

Posted Jan 31, 2025

Wolt, a Helsinki-based technology company, is seeking an Operations Associate to ensure optimal courier supply levels and activations across the North region. The role involves developing and executing activation strategies, collaborating with teams across different countries, and analyzing supply behavior to adapt strategies for various situations. Previous experience in operations, marketing, incentive design, or customer service is highly preferred. The company values diversity, equity, and inclusion, and offers equal opportunity for everyone to work with them.

[Denmark] Key Account Manager, Sales

Company: Santen

Location: Other US Location

Posted Jan 31, 2025

Santen, a company dedicated to eye health since 1890, aims to contribute to 'Happiness with Vision' by providing valuable products and services. They support employees' wellbeing with benefits like the Employee Assistance Program and opportunities for continuous learning. The job involves establishing and enhancing customer relations, driving sales growth, and ensuring promotional compliance. The role requires a Bachelor's degree in Medical or Commercial education, at least 2 years of pharmaceutical sales experience, fluency in English and Danish, and strong interpersonal and communication skills.

Affiliate Marketing Specialist (Mexico)

Company: Paystone

Location: Other US Location

Posted Jan 31, 2025

Paystone is seeking an Affiliate Marketing Specialist to grow and optimize their affiliate program. The role involves recruiting high-potential affiliates, strengthening engagement with existing partners, and providing them with necessary tools and resources. The specialist will lead the affiliate marketing strategy, manage the full affiliate lifecycle, and design innovative incentive programs. The position requires postsecondary education in marketing or a related field, 2-4 years of hands-on experience managing B2B affiliate programs, and a proven track record of driving sales growth through affiliate marketing. Familiarity with the home services or SaaS industry is a plus. Paystone offers competitive compensation, equity, flexible time off, and a commitment to career development.

Junior Legal Counsel

Company: Coins.ph

Location: Other US Location

Posted Jan 31, 2025

Coins, the most established crypto brand in the Philippines with over 18 million users, is seeking a Junior Legal Counsel with 5+ years of experience in corporate law, contracts, labor laws, and regulatory compliance. The role involves providing counsel on risk management, finance, corporate governance, and reporting, as well as drafting and negotiating commercial contracts. The successful candidate will work cross-functionally, contribute to scalable growth, and have opportunities for career advancement in a fast-growing organization.

Customer Marketing Specialist

Company: ThoughtExchange

Location: Other US Location

Posted Jan 31, 2025

ThoughtExchange, a platform powered by AI, is seeking a Customer Marketing Specialist to develop and execute strategic initiatives. The role involves enhancing retention, driving expansion, and engaging with communities. The company is committed to creating positive change and has been recognized for its inclusive workplaces and growth. The ideal candidate should have at least 1 year of experience in a Customer Marketing role, preferably within a B2B SaaS environment, and possess strong communication skills, organizational abilities, and cross-functional team collaboration skills.

Technical Operations Support Specialist

Company: JDE Professional Belgium

Location: Other US Location

Posted Jan 31, 2025

JDE Peets, a leading global coffee and tea company, is seeking a Technical Operations Support Specialist for a 12-month parental leave cover position in East Tamaki. The role involves improving processes, optimizing technical support, streamlining field services, managing data infrastructure, overseeing third-party providers, collaborating with vendors, enhancing Salesforce efficiency, and improving business communication. The ideal candidate should have FMCG experience, project management skills, operational background, proficiency in Salesforce or similar systems, strong data analytics skills, expertise in dynamic inventory management, third-party management experience, process improvement abilities, and excellent communication skills. Benefits include a competitive salary, Kiwisaver contributions, summertime hours, birthday half-day off, part-time or full-time options, learning and development programs, quarterly free staff boxes, and discounted staff purchases.

Operations Associate, Courier Supply

Company: Wolt

Location: Other US Location

Posted Jan 31, 2025

Wolt, a Helsinki-based technology company, is seeking an Operations Associate - Courier Supply. The role involves managing and growing the number of courier partners, controlling daily supply, coordinating with fleet companies, tracking KPIs, and improving operational efficiency. The ideal candidate is a people person with excellent communication skills, a fast learner, and analytical thinking abilities. Fluency in English and Albanian is required. Wolt values diversity and offers an exciting startup environment with growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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