Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Senior Manager, Data (Vertical Analytics)

Company: Allegro

Location: Other US Location

Posted Jan 31, 2025

The job description is for a Senior Manager Data Vertical Analytics position. The role involves leading a team of 8 analysts, driving efficient team operations, and providing data-backed recommendations for key category leadership decisions. The ideal candidate should have 8+ years of experience in analytics, exceptional leadership skills, and expert knowledge of data management and analysis processes. The role offers a hybrid work model, a wide selection of fringe benefits, and an opportunity to work with top-class experts in the ecommerce industry.

Invoicing Specialist with German

Company: Coface

Location: Other US Location

Posted Jan 31, 2025

The job description outlines a role in the Invoicing team, which involves various activities such as payment allocation, direct debit broker invoicing, and data maintenance. The role also includes participating in the creation and update of Invoicing Standard Operating Procedures, offering support to team members, and contributing to standardization and automation projects. The ideal candidate should possess rigorous work and organization skills, analytical capacity, adaptability, flexibility, stress resistance, and good communication skills in German and English. A financial background and proficiency in Microsoft Office are required. The company offers mentoring, continuous support, a hybrid work model, and various benefits.

Sr. Product Marketing Manager

Company: IDIQ

Location: Other US Location

Posted Jan 31, 2025

IDIQ, an award-winning company, is seeking a Senior Product Marketing Manager. The company offers competitive benefits, a positive work environment, and opportunities for career growth. The role involves strategic positioning, cross-functional collaboration, and driving product success. Qualifications include a college degree, 8+ years of product marketing experience, and strong communication skills. Preferred skills include advanced problem-solving, ability to envision and communicate the big picture, and expertise in lifecycle marketing.

Senior Software Engineer

Company: Gousto

Location: Other US Location

Posted Jan 31, 2025

Gousto, a UK-based recipe box company, is seeking experienced Senior Software Engineers to join their team. The role offers flexibility, with the option to work from home or in the London office. Gousto values innovation, collaboration, and customer-centricity, with a focus on creating high-quality, scalable, and efficient user experiences. The company is committed to mentoring junior engineers and fostering a supportive, growth-oriented environment.

IT Support Analyst

Company: Sika

Location: Other US Location

Posted Jan 31, 2025

Sika Australia, a global leader in construction chemicals, is seeking an experienced IT professional for a first point of contact role. The role involves hardware and software troubleshooting, asset administration, and enforcing IT security policies. The company offers a competitive salary package, ongoing training, hybrid working opportunities, and various employee rewards and benefits.

JAVA Software Developer

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 31, 2025

Applus+ IDIADA, a global leader in automotive engineering, offers a dynamic and rewarding career opportunity with a highly flexible hybrid work model. The company is committed to sustainability and innovation, providing a diverse and inclusive work environment. The Digital Business team is looking for full Stack software engineers to develop constantly evolving applications, with a tech stack including Java, Spring framework, Hibernate, NodeJS, SocketIO, JSF, Primefaces, AngularJS, Ionic, PostgreSQL, Microsoft SQL Server, RESTful integration services, Jenkins, Sonar, Gitlab, and AWS cloud. The role requires 2 years of experience in OO language, knowledge of Java programming language, and know-how in Spring and Hibernate frameworks. Fluent in Spanish and English is required.

Executive Search Consultant

Company: Allegro

Location: Other US Location

Posted Jan 31, 2025

Allegro's Executive Search team is seeking an experienced recruitment specialist to join their team. The role involves conducting end-to-end recruitment processes for senior manager and VP roles, market mapping, stakeholder updates, system updates, and cross-functional projects. The ideal candidate should have 5+ years of recruitment experience, strong knowledge of the talent landscape, excellent communication skills in Polish and English, and be highly organized and analytical. Allegro offers a hybrid work model, annual bonus, fringe benefits, English classes, a supportive team, autonomy, and a training budget.

Technical Sales Representative - Industry

Company: Sika

Location: Other US Location

Posted Jan 31, 2025

Sika Australia Pty Ltd, a global leader in construction chemicals, is seeking a qualified professional to service and support existing customers, drive budgeted turnover, and develop new business opportunities. The ideal candidate should have a university degree in Chemistry, Engineering, or a related field, or equivalent experience in the Industrial Market sector. They must possess exceptional communication, customer service, and relationship-building skills, along with proficiency in Microsoft Office. The role involves identifying new business opportunities, providing technical and sales services, and maintaining a strong customer base. Sika Australia offers a competitive salary package, a supportive working environment, and opportunities for training and development. The company values diversity and is an Equal Employment Opportunity employer.

Account Manager, Tangerang

Company: GoTo Group

Location: Other US Location

Posted Jan 31, 2025

The Account Manager AM role involves managing high-revenue, high-growth SMB merchants on the GoFood platform, ensuring their business growth and increased adoption of in-app features. Key responsibilities include providing feedback, solving merchant problems, observing competitor and market movements, and supporting city focus projects. The ideal candidate should have at least 3 years of relevant experience, strong business sense, excellent communication skills, and the ability to work under pressure. The role is part of GoTo Group, the largest digital ecosystem in Indonesia, offering a wide range of services including transportation, food delivery, logistics, and financial services.

Senior Data Architect

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 31, 2025

Applus+ IDIADA, a global leader in automotive engineering, offers a dynamic career opportunity with a diverse and inclusive work environment. The company is committed to sustainability and values innovation and expertise. The Senior Data Architect role involves designing robust database solutions, conducting thorough analyses, executing complex data migration projects, and collaborating with cross-functional teams. The ideal candidate should have a minimum of 5 years of experience in a Data Architect, Data Scientist, or equivalent role, with advanced expertise in SQL, Python, and AWS Data services. Fluency in both Spanish and English is mandatory.

Logistics Strategic Insight Manager

Company: GoTo Group

Location: Other US Location

Posted Jan 31, 2025

The Logistics Strategy & Planning team at GoTo Group is seeking a data-driven professional to take ownership of supply and demand analyses. The role involves creating and managing dashboards, analyzing data, collaborating with various teams, and providing insights on competitive intelligence. The ideal candidate should have a degree in a relevant field, at least 4 years of experience, strong data manipulation skills, and proficiency in analytic tools. The team is passionate about delivering the best and is currently working on projects like developing a machine learning model for a better booking experience.

Recruiter

Company: INSIDEA

Location: Other US Location

Posted Jan 31, 2025

INSIDEA is a fully remote organization offering digital marketing and HubSpot solutions. They are seeking a dynamic and results-driven Recruiter with digital marketing agency experience. The Recruiter will manage the end-to-end recruitment process, develop sourcing strategies, screen resumes, conduct interviews, and maintain an ATS. The ideal candidate should have a Bachelor's degree, proven recruitment experience, understanding of recruitment tools, strong communication skills, and ability to manage multiple roles.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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