Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Senior Talent Acquisition Specialist

Company: Apply Digital

Location: Remote

Posted Jan 27, 2025

Apply Digital is a global digital transformation partner, offering services in business transformation strategy, product design and development, commerce platform engineering, data intelligence, and change management. With over 650 team members, they have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Atlassian, Sony, American Express, and Harvard Business School. Apply Digital operates under a One Team approach, with pods consisting of senior leadership, subject matter experts, and cross-functional skill sets. They value a safe, empowered, respectful, and fun community, embodying SHAPE values. The company is currently seeking a Talent Acquisition Specialist with at least 6 years of experience in technology, professional services, or consulting industries. The role involves leveraging advanced sourcing techniques, building and maintaining a strong candidate pipeline, collaborating with the talent team and hiring managers, managing candidates, conducting market research, and stakeholder management. Apply Digital offers a hybrid-friendly work environment, customizable benefits, generous vacation policy, engaging projects, an inclusive and safe environment, and learning opportunities.

Sales Supervisor, GT

Company: Mondelēz International

Location: Remote

Posted Jan 27, 2025

Mondelēz International is seeking a Field Sales representative to lead a team, manage customer relationships, and drive sales strategy. The role involves creating and managing an annual business plan, coaching the team on category insights, and working closely with cross-functional stakeholders. The ideal candidate will have a strong sales background, excellent communication skills, and a solid understanding of sales processes. Mondelēz International is an equal opportunity employer with operations in over 27 countries in the AMEA region.

Sr. Sales Executive

Company: Private Health Management

Location: Remote

Posted Jan 27, 2025

Private Health Management (PHM) is a specialized healthcare navigation firm that assists clients with serious and complex medical conditions. The company is seeking a Senior Sales Executive to grow its corporate business by engaging with employee benefits leaders and senior executives in professional and financial services firms. The role involves building new distribution channels, cultivating strategic partnerships, and developing go-to-market strategies. The ideal candidate should have a 5+ year track record in closing complex sales, exceptional communication skills, and industry relationships with professional services firms. The role offers a competitive base salary of $125,000 - $150,000 with a performance-based commission plan, along with comprehensive benefits. The position requires significant travel and residency in one of the states where PHM has business operations.

ASIC Trading Desk - Sales Associate

Company: Luxor Technology

Location: Remote

Posted Jan 27, 2025

Luxor is seeking a remote sales professional with a Bachelor's degree and 2+ years of sales experience in the Bitcoin and mining industry. The role involves facilitating hardware procurement, providing market insights, developing sales strategies, sourcing new supplies, coordinating with operations, monitoring sales pipeline, and producing reports. Luxor is committed to equality and diversity, offering inclusive programs and benefits.

Senior FP&A Manager

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Senior Manager of FP&A. The role involves financial planning, performance analysis, operational excellence, and leadership of the FP&A team. The ideal candidate should have exceptional financial modeling skills, strategic partnership abilities, and a data-driven mindset. Roo offers accelerated growth, comprehensive benefits, and an inclusive environment.

Customer Success Coordinator

Company: Prevail Legal

Location: Remote

Posted Jan 27, 2025

Prevail Legal, a well-funded startup based in San Francisco, is seeking a Customer Success Coordinator for a fully remote position. The ideal candidate should have 13 years of experience in Court Reporting operations, proficiency in RB9 Reporter Base software, and familiarity with Google Workspace, Google Suite, and Slack. The role involves serving as a key point of contact for inbound communications, coordinating billing inquiries, and collaborating with Sales and Marketing teams. The compensation range is $18-$22 per hour, depending on job-related knowledge, skills, and experience. Prevail Legal is committed to equal employment opportunity and is hiring US Citizens, without providing H1B Visa support.

Sales Solutions Consultant, Deltek

Company: Stambaugh Ness

Location: Remote

Posted Jan 27, 2025

Stambaugh Ness SN is seeking a Deltek Sales Consultant for a remote position in the United States. The role involves client acquisition, needs assessment, sales strategy development, customized proposals, negotiation leadership, and sales pipeline management. The ideal candidate should have proven experience in ERP sales, preferably with Deltek Vantagepoint or Vision, and a deep understanding of project-based ERP solutions. The company offers a competitive salary range of $90,000 - $100,000 with an additional OTE of up to $150,000, along with comprehensive benefits and a supportive, inclusive work environment.

Vice President, Marketing

Company: Private Health Management

Location: Remote

Posted Jan 27, 2025

Private Health Management (PHM) is seeking a Vice President of Marketing to lead its marketing function, focusing on strategy, execution, and team leadership. The role involves developing a comprehensive marketing strategy, driving demand generation, fostering consumer engagement, and overseeing content creation. The ideal candidate will have strategic leadership, content and demand generation expertise, full-funnel marketing acumen, team leadership skills, and industry knowledge in the employee benefits and healthcare space. The role offers a competitive compensation package, including a base salary of $175,000-$215,000, benefits, and opportunities for growth in a remote company with employees across the United States.

Senior Product Growth Analyst

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The Growth team works alongside the Director of Growth to define company objectives and measure their impact. The team's responsibilities include prototyping new data-driven workflows, helping teams define and dashboard their North Star, running trusted experiments, and identifying trends for deep dive analysis. The role requires 5+ years of experience in an analytical strategy role, preferably product-focused, with strong SQL skills and knowledge of growth strategies in a high-growth startup environment. The company offers competitive compensation, comprehensive benefits, and a mission-driven work environment.

Revenue Operations Architect (Marketing Ops Lead)

Company: Operatus

Location: Remote

Posted Jan 27, 2025

Operatus is seeking a Director or Sr Director level Marketing Operations professional to lead a team managing client relationships, deliver effective solutions, and provide strategic leadership. The role involves project management, client communication, collaboration with team members, and ownership of the marketing tech stack. Requirements include 4+ years of Marketing Ops or Rev Ops experience, experience with Marketing Automation Platforms, and strong project management skills. The company offers a competitive salary, remote work, and comprehensive benefits.

Head of Data

Company: Unlock Technologies

Location: Remote

Posted Jan 27, 2025

Unlock is a mission-driven company that aims to empower homeowners by providing a unique financial solution called a Home Equity Agreement (HEA). This solution allows homeowners to access and utilize their home equity without interest charges or monthly payments, making it accessible to those with poor credit or high levels of debt. The company is seeking a Head of Data to shape their data strategy, build a high-performance data platform, and develop innovative data solutions. The ideal candidate should have extensive experience in data engineering, data science, and business intelligence, with a strong understanding of data governance, compliance, and security best practices. Unlock offers a competitive compensation package, including equity, flexible time off, comprehensive health plans, and a 401k match.

VP, Data

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Vice President of Data to lead and scale their data team. The role involves defining and executing a data strategy, leading the growth team, overseeing data engineering and infrastructure, collaborating cross-functionally, developing advanced analytics, and establishing data governance. The ideal candidate will have 10+ years of data leadership, technical expertise, strategic vision, strong business acumen, leadership skills, and a passion for instilling a data-driven culture. Roo offers competitive compensation, comprehensive benefits, and a mission-driven environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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