Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Regional Marketing Manager, Remote

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

The Regional Marketing Manager role at Just Right Readers involves leading strategic marketing efforts for state adoptions and large districts. Key responsibilities include developing and executing regional marketing plans, creating multichannel campaigns, supporting sales enablement, managing events, conducting market research, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of marketing experience, strong project management skills, and proficiency in marketing automation platforms. Preferred skills include B2B marketing experience, digital marketing strategies, and graphic design tools. The company offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Commercial Counsel

Company: Agiloft

Location: Remote

Posted Jan 27, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. The company's no-code platform is easily managed by business users, contributing to high customer satisfaction and renewal rates. Agiloft emphasizes a positive work environment, supporting employee resource groups and promoting work-life balance. The company is seeking a highly experienced Commercial Counsel to join its Legal team, working closely with go-to-market teams and providing pragmatic legal advice. The role involves contract review and negotiation, supporting internal stakeholders, and collaborating across the legal function and beyond.

Tax Opportunities

Company: Stambaugh Ness

Location: Remote

Posted Jan 27, 2025

Stambaugh Ness SN is a multidisciplinary firm offering professional services in architecture, engineering, construction, real estate, and manufacturing industries. They are actively seeking talented individuals to join their tax team, with a focus on engaging and innovative team members. The company values inclusivity and diversity, and is committed to providing reasonable accommodations for individuals with disabilities. They are part of the BDO Alliance USA, offering a range of services including compliance, business advisory, technology, and workforce solutions.

Director of Product Marketing

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

Just Right Reader is a rapidly growing phonics curriculum company seeking an expert in Product Marketing. The role involves developing and owning the end-to-end product marketing strategy, enhancing product strategy for existing products, leading a high-performing team, conducting market research, collaborating cross-functionally, and overseeing content development. The company offers a meaningful impact in children's literacy, a passionate team, remote work, and comprehensive benefits. Qualifications include 6+ years of marketing experience, 5+ years in product marketing within Edtech, strong leadership skills, deep understanding of market research, exceptional communication skills, and ability to thrive in a fast-paced environment.

Staff Attorney/Sr. Staff Attorney

Company: EQT Corp.

Location: Remote

Posted Jan 27, 2025

EQT Corporation is a leading US natural gas producer and a pioneer in achieving Net Zero on a Scope 1 and Scope 2 basis. The company is committed to creating long-term value for all stakeholders, including employees, landowners, communities, industry partners, and investors. EQT is recognized for its collaborative culture and progressive workplace, having been named a National Top Workplace and one of Pittsburgh's Best Places to Work. The company is seeking a Staff Attorney with 3+ years of legal experience, litigation experience, and exceptional communication skills. The role involves managing litigation, providing legal advice, and staying current on oil and gas law. Remote work is considered for this role, excluding certain states.

Senior Accountant - Outsourced Accounting Services

Company: Stambaugh Ness

Location: Remote

Posted Jan 27, 2025

Stambaugh Ness SN is seeking an Accountant for their Outsourcing Accounting Services (OAS) group. The role involves managing a variety of tasks for clients, including project entry, billing, reporting, and financial statement preparation. The successful candidate will work remotely and have ownership over their own book of business. They should possess strong attention to detail, critical thinking skills, and a willingness to learn new things. The position offers excellent opportunities for career advancement and a competitive benefits package. The hiring process includes several stages, culminating in a final offer. SN values an inclusive workplace and encourages applications from underrepresented candidates.

Coordinator of Development Operations

Company: GreenLight Fund

Location: Remote

Posted Jan 27, 2025

GreenLight Fund, a national nonprofit founded in 2004, partners with communities to create opportunities for inclusive prosperity. They facilitate a community-driven process to match local needs with proven organizations from other areas, providing collaborative support. GreenLight Fund has launched nearly 60 portfolio organizations, invested $385M, and reached over 749,000 individuals and families in 2024. The Coordinator of Development Operations will play a pivotal role in supporting development operations for GreenLight's national office and sites, including gift processing, data management, investor relations support, prospect research, and networkwide development systems support.

Senior People Operations Analyst (Remote)

Company: Progressive Leasing

Location: Remote

Posted Jan 27, 2025

Progressive Leasing, a leading FinTech company, is seeking a Senior People Operations Analyst with extensive Workday HCM experience. The role involves managing Workday architecture, supporting Talent and Compensation modules, and driving process improvements. The ideal candidate should have strong business acumen, advanced Workday and Microsoft 365 knowledge, and excellent leadership skills. The company offers competitive compensation, full health benefits, a 401k match, and various employee perks.

Billing and Coding Specialist

Company: Herself

Location: Remote

Posted Jan 27, 2025

Herself Health is a women's primary care provider in the Twin Cities metro area, focusing on specialized care for women 65+. They are seeking a Billing and Coding Specialist to join their team. The role involves coding encounters, providing education to physicians, and ensuring accurate and timely coding. The ideal candidate should have 24 years of physician coding experience, preferably in primary care, and be proficient in Microsoft Office. The company values collaboration, excellence, and a customer-first mindset.

National VP of Sales and Training

Company: New Home Co

Location: Remote

Posted Jan 27, 2025

New Home Co, a homebuilder focused on major metropolitan areas in several states, is seeking a National Director of Sales. The role involves developing and implementing a national sales strategy, training sales managers, and ensuring consistent messaging of corporate culture across divisions. The ideal candidate should have a strong understanding of the homebuilding industry, excellent interpersonal skills, and a minimum of nine years of experience in the home building industry. The position offers a base salary between $150,000 to $200,000 per year, along with comprehensive benefits and potential for an annual bonus.

Forward Deployed Engineer

Company: Federato

Location: Remote

Posted Jan 27, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurers optimize risk portfolios and maintain fair pricing. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato values culture fit, encourages learning, and is an equal opportunity employer. They are seeking a software engineer with experience in systems engineering, technical product management, and coding competence in JavaScript and SQL.

Senior Project Accountant

Company: Stambaugh Ness

Location: Remote

Posted Jan 27, 2025

Stambaugh Ness SN is seeking a Senior Project Accountant for a remote position. The role involves managing financial records, ensuring accurate billing and reporting, and collaborating with project teams and clients. The ideal candidate should have a Bachelor's degree in accounting or a related field, experience with Vision or Vantagepoint ERP, and at least 3 years of project accounting experience. The company offers a competitive salary, comprehensive benefits, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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