Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Elm Software Engineer - Frontend

Company: Avetta

Location: Remote

Posted Jan 26, 2025

Avetta is a global company that connects leading organizations with qualified suppliers, contractors, and vendors, empowering sustainable growth through cutting-edge cloud technology and human insight. They are seeking an experienced Elm Software Engineer to join their mission-driven team. The role involves creating intuitive, engaging UI experiences for their flagship Connect platform, collaborating with a diverse product team, and driving projects autonomously. Avetta offers a growth-oriented culture, flexibility, and the opportunity to make a significant impact on global supply chains.

Elm Software Engineer - Frontend

Company: Avetta

Location: Remote

Posted Jan 26, 2025

Avetta is a global company that connects leading organizations with qualified suppliers, contractors, and vendors, empowering sustainable growth through cutting-edge cloud technology and human insight. They are seeking a passionate Elm Software Engineer with 5+ years of web development experience to create intuitive, engaging UI experiences for their flagship Connect platform. The role involves collaborating with a diverse, talented product team, driving projects autonomously, innovating, and championing creativity. Avetta offers a growth-oriented collaborative culture, embraces new technologies, and provides flexibility in work setup. The company's work impacts thousands of businesses and supply chains worldwide.

Senior Enterprise Account Executive (Remote, US-Based)

Company: Liquibase

Location: Remote

Posted Jan 26, 2025

Liquibase, a leader in database release automation, is hiring a Regional Sales Manager based in the UK. The ideal candidate should have extensive enterprise software sales experience, a proven track record in managing complex sales cycles, and the ability to develop and maintain relationships with executive-level contacts. The role involves solving interesting problems, opportunity creation, pipeline management, and revenue forecasting. Liquibase offers a remote-first culture, meaningful equity, comprehensive benefits, and growth opportunities.

Enterprise Account Executive - Ecommerce

Company: Pipe17

Location: Remote

Posted Jan 26, 2025

Pipe17 is seeking an Ecommerce Enterprise Account Executive for a remote US-based position. The role involves developing and executing a strategic sales plan to achieve revenue goals, tracking pipeline in Hubspot, and identifying high-value opportunities. The ideal candidate is a high achiever with at least 3 years of full-cycle closing experience, comfortable with ambiguity, and able to work autonomously. They should have experience in digital B2B or eCommerce fulfillment, co-selling with partner organizations, and excellent communication skills. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a high-potential startup in a hot market space.

Email Marketing Operations Assistant

Company: Golden Hippo

Location: Remote

Posted Jan 26, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking an Email Marketing Operations Assistant. The role involves QA sales funnels, maintaining email deliverability, assisting with coding and data collection, learning eCommerce platforms, creating accessible documents, contributing to team strategy, and cross-functional coordination. The company offers comprehensive benefits, professional development opportunities, and a positive work environment. The base salary range is $2173-$2899 plus potential KPI bonuses.

Staff Product Manager

Company: Rise8

Location: Remote

Posted Jan 26, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and collaboration. They offer competitive pay, benefits, and a unique culture. They are looking for a Product Manager with 10+ years of experience in various business settings, strong communication skills, and experience in agile and devops methodologies. The role involves teaching clients about product management best practices, leading balanced product teams, and ensuring project success and client satisfaction. Rise8 offers a flexible schedule, premium insurance, a 401k match, paid time off, education and training benefits, a home office budget, a wellness budget, and a MacBook Pro. The annual salary range is $156,696 - $235,044. US citizenship is required for this role.

Principal AI Research Scientist

Company: Technergetics

Location: Remote

Posted Jan 26, 2025

Technergetics is seeking a Principal of AI Research and Development with a PhD in computer science, machine learning, or a related field. The role involves conducting research, leading proposal writing, and collaborating with external researchers. The candidate must have 5+ years of professional experience in machine learning, grant writing, and business development. The position offers a competitive salary, remote work options, and comprehensive benefits. The ideal candidate will have a proven entrepreneurial mindset, passion for learning emerging ML technologies, and experience with machine learning frameworks like TensorFlow and PyTorch.

Account Executive, Cyber Security Sales | Remote US

Company: Coalfire

Location: Remote

Posted Jan 26, 2025

Coalfire is a cybersecurity company based in Denver, Colorado, with offices in the US and UK. They are dedicated to solving clients' complex cybersecurity challenges and are leaders in the field. The company is seeking an experienced Account Executive to sell their cybersecurity services, including penetration testing, AI network application, mobile hardware, social engineering, physical red teaming, exposure management, threat hunting, dark web monitoring, incident response playbook reviews, cyber maturity and risk assessments, TPRM, and CISO advisory. The ideal candidate will have a minimum of 4-6 years of experience in cybersecurity sales, a proven track record of achieving annual bookings targets, and excellent communication skills. Coalfire offers a flexible work model, opportunities for professional growth, and competitive benefits.

Financial Crime Analyst III

Company: Lead Bank

Location: Remote

Posted Jan 26, 2025

Lead is a fintech company offering banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank in Kansas City, Missouri, with offices in San Francisco, Sunnyvale, and New York City. The company is built for a dynamic financial landscape, blending regulatory and technological expertise to help fintech partners scale operations with compliance and creativity. The Financial Crimes Analyst III role involves conducting investigations into suspicious activities, assisting in the buildout of the Financial Crimes program, and providing advisory services to BaaS partners. Qualifications include at least 5+ years of BSA experience, preferred BSA certification, and experience with Unit21 or other technology-focused AML software. Lead offers competitive compensation, medical and dental benefits, paid parental leave, and a flexible vacation policy.

Data Quality Coordinator

Company: cBEYONData

Location: Remote

Posted Jan 26, 2025

cBEYONData is hiring a Data Quality Coordinator for a multiyear SAP S4 HANA modernization project. The role involves coordinating data cleansing, reviewing data input templates, working with stakeholders, and reporting on data integration processes. The ideal candidate should have a DoD Secret security clearance, a bachelor's degree, 3+ years of experience, strong analytical skills, and proficiency in data management tools. Preferred qualifications include experience with large-scale government ERP implementations, Department of Defense Army experience, and familiarity with Agile principles.

Staff Fullstack Software Engineer, Security

Company: Lime

Location: Remote

Posted Jan 26, 2025

Lime, a leading global shared electric vehicle company, is hiring a Staff Security Software Engineer. The role involves designing, developing, and implementing security, privacy, fraud, and resiliency solutions. The ideal candidate should have 10+ years of industry experience, with at least 5 years in software development, and a track record of building impactful security products. They should be proficient in backend and frontend coding, and have experience with cloud-native application development. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

Marketing Senior Associate

Company: Stash

Location: Remote

Posted Jan 26, 2025

Stash is seeking a Marketing Senior Associate with a focus on lifecycle and acquisition marketing. The ideal candidate will have a digital-first approach, strong creative instincts, and the ability to adapt quickly in a fast-paced environment. The role involves developing and executing cross-channel marketing campaigns, enhancing engagement strategies, and driving user growth. The candidate will work on revamping lifecycle touchpoints, crafting compelling campaigns, and supporting paid and organic marketing efforts. Stash is committed to diversity, equity, and inclusion, offering a comprehensive total rewards package, remote-first work policy, flexible PTO, and more. The company has received numerous external recognitions for its innovative fintech solutions.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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