Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating an equitable, inclusive environment for employees, customers, and communities. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role involves prioritizing tasks, collaborating with diverse teams, and gaining valuable skills. Kyndryl offers opportunities for career growth, industry diversity, and continuous learning. They value a growth mindset, customer focus, and inclusivity.

Expression of Interest: Engineering Internship

Company: Cummins

Location: Remote

Posted Jan 24, 2025

This role involves collaborating with application and design engineers on engine selection, subsystem installation requirements, and generator design for Marine, Oil & Gas, and Industrial equipment manufacturers. It offers opportunities to gain engineering knowledge, learn design and validation tools, and work on product design from customer specifications. A mechanical background is required, along with proficiency in MS Excel Macros, Word, PowerPoint, AutoCAD, Technical Writing, and Creo.

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Copywriter

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Staff Product Designer, Crypto

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

PRESALES SOLUTION CONSULTANT II

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

UKG, a leading U.S.-based private software company, is seeking a Presales Solution Consultant. The role involves delivering engaging sales presentations of UKG HCM and WFM solutions, maintaining expertise in UKG solutions, and collaborating with the sales team. Key responsibilities include providing discovery and analysis of current business needs, developing impactful professional demonstrations, and sharing knowledge with prospective customers. The ideal candidate should have 2+ years of industry experience (HCM, HR, Payroll, and/or Time) and 2+ years of presales/solution consultant experience. Excellent presentation and communication skills, critical thinking in fast-paced settings, and the ability to manage multiple projects concurrently are preferred. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits, and is an equal opportunity employer.

Insurance Defense Attorney

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Systems Management

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Senior Business Development Manager, APAC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Business Development Manager for the APAC region, focusing on the Clinical Next-Generation Sequencing Division. The role involves leading strategic partner accounts, developing sales funnels, and growing the customer base. The ideal candidate should have a life science or business degree, 10+ years of commercial experience, and strong leadership skills. They must be able to build relationships, negotiate, and communicate effectively across diverse backgrounds. The mission is to make the world healthier, cleaner, and safer.

Senior Manager - GTM Enablement - Customer Success

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Senior Manager for the Customer Success Enablement Partner (EP) team within its GTM Enablement (GTME) team. The role involves leading a team of enablement partners, setting global strategy, and ensuring alignment with business needs. Key responsibilities include recruiting, coaching, and mentoring team members, defining swimlanes across roles, and owning relationships with senior executives. The ideal candidate should have over 3 years of experience in Customer Success, Training/Enablement, and Management, with strong leadership, communication, and coaching skills. HubSpot values a culture of flexibility, connection, and diversity, offering a fast-paced, high-growth environment with opportunities for career growth.

Service Specialist - Tempus

Company: PNC

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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