Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Outside Sales Representative

Company:

Location: Albuquerque, NM / Remote

Posted Jan 24, 2025

Uline, a reputable distributor of shipping, industrial, and packaging materials, is seeking an experienced Outside Sales Representative for its Albuquerque, New Mexico market. The role involves managing and growing existing accounts, prospecting for new business, and providing effective solutions using Uline's extensive product range. The company offers a competitive pay and bonus program, comprehensive health insurance, 401(k) with employer match, paid holidays, generous paid time off, and more. The successful candidate will receive 4 weeks of Uline-specific sales training and a 12-week mentorship program.

Senior Data Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

Social Media Manager

Company: Databricks

Location: Remote

Posted Jan 24, 2025

Databricks is seeking a Social Media Manager with 35 years of experience in enterprise software, preferably with data and AI companies. The role involves content creation, strategy development, channel management, analytics, collaboration, trend monitoring, and influencer engagement. The ideal candidate should have strong communication, program management, and analytical skills, along with a deep understanding of social media best practices. The pay range is $81,800 - $180,800, depending on the zone.

Sales Representative - Northwest Pennsylvania - Surgical Technologies

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a leading medical technology company, is seeking a Surgical Technologies Sales Representative. The role involves promoting and selling Stryker ST products, conducting product evaluations, and maintaining a sample inventory. The ideal candidate should have 5+ years in outside sales, preferably in medical or B2B fields, or a Bachelor's degree. Stryker offers field sales training and an in-house product training program. The company is recognized globally for its innovative medical technologies and has been named one of the World's Best Workplaces by Fortune Magazine.

Senior Manager, Marketing Operations

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Marketing Operations. The role involves overseeing the Marketing Operations Team, improving workflows, and ensuring data analysis for performance tracking. Responsibilities include developing Marketo, driving Sales and Marketing alignment, and managing projects related to MarTech and reporting. The ideal candidate should have a Bachelor's degree, 3+ years of relevant experience, and proficiency in CRM, Marketing Automation, Excel, Google Analytics, and data visualization software. They should also possess strong communication skills, be a quick learner, and have a goal-oriented mindset.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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