Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Sr. Business Development Manager - Industrial Growth North

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

As a Sr. Business Development Manager- Industrial Growth North for GE Grid Automation, you will drive business growth and achieve revenue targets within the Northeast Region of the United States. This role involves leveraging expertise in Protection, Control, Automation, Asset Management, and tele-communications to work with potential partners, developers, and customers in the Industrial market. You will lead a team of sales channels, understand customer needs, and deliver innovative solutions in power systems, protection relays, advanced automation systems, microgrids, and cybersecurity. The position requires strong leadership skills, technical knowledge, and a proven track record in sales. Essential responsibilities include driving new leads and market opportunities, developing and delivering solutions, growing orders and sales, and providing technical expertise during customer presentations.

Supervisor - Digital Certificate Operations

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Paid Search Media Specialist

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a data-driven media specialist for its in-house team, specializing in Paid Search execution and analytics. The role involves managing campaigns, optimizing performance, and driving strategic priorities. The ideal candidate should be comfortable with complex data, capable of creating defensible viewpoints, and proficient in campaign implementation and measurement. Responsibilities include monitoring and optimizing accounts, tracking performance, managing budgets, and collaborating with internal and external stakeholders. The position offers opportunities for growth and progression within the company.

Commissioning Engineer (m/w/d)

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job description outlines responsibilities for a Commissioning Engineer, who will be responsible for the installation, commissioning, and maintenance of HVDC and FACTS products on-site. The role involves coordinating onshore and offshore projects, ensuring timely completion and quality standards. The engineer will provide technical support to customers and internal functions, document activities, and handle health and safety matters. Required qualifications include a technical education, relevant experience, strong communication skills, problem-solving abilities, and proficiency in EHS regulations. The company offers extensive development opportunities, a secure employment contract, and a positive work environment.

Software Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Software Engineer for its Global Compliance team. The role involves designing and developing new systems to help manage drive time limits for commercial drivers, ensuring compliance with laws while optimizing driver operations. The engineer will work on backend, frontend, and mobile development, collaborating with stakeholders across teams. The ideal candidate has 4+ years of experience in skilled software engineering, a proactive growth mindset, and a desire to solve complex problems. Samsara values diversity and offers a competitive total compensation package along with flexible working options.

Senior Sales Manager

Company: GE Vernova

Location: Canada / Remote

Posted Jan 24, 2025

The East Region Senior Sales Manager for GE Renewable Energy's Onshore Wind division is tasked with driving growth in the wind turbine and services portfolio. This role involves maintaining customer relationships, developing new clients, and collaborating with various teams including product management, services, supply chain, finance, commercial operations, and project execution. The preferred location is Quebec or Ontario. Key responsibilities include understanding customer strategies and needs, promoting a customer-centric mindset, providing commercial and technical assistance, and identifying sales opportunities. The ideal candidate should have a Bachelor's degree in engineering or business, at least 7 years of relevant sales experience, fluency in French and English, and a thorough understanding of the Canadian or U.S. power generation industry.

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Assoc Mgr Clin Operations

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The role involves managing and training staff, ensuring their smooth assimilation into the company, and conducting induction programs for new employees. The position requires participation in process improvement initiatives, delivering training on WPDs and SOPs, and managing systems to evaluate employee and project metrics. The job involves frequent travel, both domestic and international, and exposure to electrical office equipment. The company is dedicated to improving health and promoting protocols with forward-thinking teams.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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