Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

The Remote Exceptional Customer Service job market is booming, as companies seek flexible support teams that deliver outstanding client experiences from anywhere. Top Remote employers like Shopify, Zendesk, and HubSpot offer Exceptional Customer Service roles that combine autonomy with hands‑on customer interaction. Exceptional Customer Service roles in Remote settings usually pay between $55k and $80k annually, plus bonuses and equity that showcase transparent compensation.

Candidates looking for Remote Exceptional Customer Service work should focus on skill sets like empathy, technical troubleshooting, and data‑driven problem solving. Jobtransparency.com lists 193 Remote Exceptional Customer Service roles, each with clear salary ranges, allowing you to compare and negotiate confidently. Applying through our platform lets you target Remote Exceptional Customer Service companies that prioritize customer satisfaction while offering flexible work arrangements.

Engineer III, Field Service

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer III to work remotely in Northern Ireland and the Republic of Ireland. The role involves providing excellent customer support in hospitals and private labs, performing maintenance, repair, and installation tasks, and adhering to safety protocols. The ideal candidate should have at least 5 years of field service experience, a background in electronics or biomedical engineering, and strong communication skills. The company offers a fully remote position with a company car, competitive compensation, and opportunities for professional growth.

Quality Engineer II

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

Enterprise Account Executive - State of Wisconsin - State & Local

Company: ServiceNow

Location: Madison, WI / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role, requiring 7+ years of software/solutions sales experience, ability to establish C-suite relationships, and a focus on customer success. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers.

Underwriting Technical Assistant - Cargo

Company: Falvey Insurance Group

Location: Remote

Posted Jan 23, 2025

Falvey Insurance Group, a family-owned business with over 150 employees, is seeking an entry-level Underwriting Technical Assistant. The role involves working with underwriters, preparing quotes, policies, and endorsements, file management, and data entry in their in-house proprietary intranet system. The company values a tight-knit, collaborative environment, offering employee recognition, career development, and internal events. Candidates should be detail-oriented, customer service-focused, and interested in insurance careers. The position requires working hours from Monday to Friday, 9am to 5pm, with a hybrid model of 3 days in office (Wednesday and Thursday mandatory) and 2 days at home. Occasional flexibility for additional hours may be required.

Principal Product Manager

Company: Swiftly

Location: Remote

Posted Jan 23, 2025

Swiftly is a leading provider of technology and solutions for retailers worldwide, offering a best-in-class platform that empowers retailers to grow sales and build loyalty. The company is seeking a Principal Product Manager to lead admin and portal initiatives, responsible for creating the roadmap and long-term strategy for their mobile web and self-service platform offerings. The ideal candidate will have 5+ years of experience in engineering or product management, proven ability to influence cross-functional teams, and a deep understanding of the platform's role in supporting customer-facing features and developer needs.

Vice President, Customer Success & Enablement

Company: DISCO

Location: Remote

Posted Jan 23, 2025

The Vice President Customer Success will play a pivotal role in DISCO's mission to revolutionize the legal technology landscape. This role involves developing and executing a customer success strategy, leading high-performing teams, driving customer outcomes, optimizing processes and tools, collaborating cross-functionally, representing the customer voice, and monitoring and reporting success metrics. The ideal candidate should have 10+ years of experience in customer success or related roles, with at least 5 years in a leadership position. Familiarity with the legal industry and a strategic visionary mindset are highly desirable. DISCO offers a competitive salary, benefits, flexible PTO, and growth opportunities.

Frequently Asked Questions

What qualities do Remote Exceptional Customer Service roles require?
Remote Exceptional Customer Service positions demand strong communication, technical proficiency, and the ability to resolve issues swiftly while maintaining empathy for clients in a virtual environment.
How does salary transparency work for Remote Exceptional Customer Service jobs?
For Remote Exceptional Customer Service roles, salary transparency means the company lists exact base pay, bonuses, and equity, letting you evaluate compensation before applying.
Can I negotiate remote work hours in Exceptional Customer Service roles?
Yes, Remote Exceptional Customer Service jobs often allow flexible hours, and you can negotiate shift preferences during the interview process to fit your schedule.

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