Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

GTM Sales Enablement Partner

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot, a leading CRM platform, is seeking a Sales Enablement Partner for its APAC region. The role involves collaborating with various teams to create a world-class learning experience, presenting to APAC Sales Leadership, and managing a network of subject matter experts. The ideal candidate should have over 3 years of Enablement experience, be comfortable with ambiguity, and possess strong strategic direction and data-driven decision-making skills. HubSpot values flexibility and connection, offering remote and office-based roles with opportunities for in-person events. The company is committed to diversity and inclusion, and was named the #2 Best Place to Work on Glassdoor in 2022.

Sales Development Representative - Remote

Company: DAS Health

Location: Remote

Posted Jan 23, 2025

DAS Health, a leading provider of Health IT solutions, is seeking a full-time remote Sales Development Representative. The role involves lead generation, outbound prospecting, lead qualification, nurturing relationships, scheduling meetings, CRM management, collaborating with the sales team, tracking metrics, and staying updated with industry trends. Requirements include a bachelor's degree, proven sales experience, healthcare IT industry experience, strong communication skills, organizational skills, CRM software familiarity, and a proactive mindset. DAS offers remote work, competitive pay, flexible time off, continued education reimbursements, health benefits, a 401k plan, mental health services, parental leave, and a commitment to privacy.

Sales Enablement Manager - Remote

Company: DAS Health

Location: Remote

Posted Jan 23, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time remote Sales Enablement Manager. The role involves supporting account management and sales teams with tools, resources, and training to drive retention and revenue growth. Responsibilities include defining and delivering onboarding and ongoing training programs, managing an internal knowledge base, partnering with leadership to track KPIs, and leading the recontracting process for new clients. Requirements include a bachelor's degree, sales or sales enablement experience, and a minimum of 5 years of experience in sales enablement or marketing. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Project Manager, Global Billing Credit and Collections

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Project Manager for the Global Billing, Credit & Collections (GBCC) team. The role involves overseeing and delivering strategic business cases, managing stakeholders, and ensuring successful program execution. Responsibilities include planning, stakeholder management, communications, risk management, project/program delivery, and reporting. The ideal candidate should have proven experience in Finance transformation, project management certification, and proficiency in presentation content delivery. A flexible approach to working hours and willingness to be on-site in the nearest Equinix Hub are required.

Product Manager

Company: Super Dispatch

Location: Remote

Posted Jan 23, 2025

Super Dispatch is seeking a Product Manager to join their team and help develop and execute product initiatives for their Driver App. This role requires a lean product development mindset and collaboration with engineers and product designers in a fast-paced, data-oriented environment. The position is fully remote and requires flexibility to work with teams in Central Asia time zones and the US management team. The ideal candidate should have 5+ years of Product Management experience, preferably in transportation/logistics, B2B, or Marketplace products. They should be an excellent communicator, able to work effectively in a dynamic startup culture, and have strong analytical and problem-solving skills. The role involves gradually taking over the Driver App roadmap execution, identifying gaps in workflows, and setting a strategic vision for the app that aligns with company goals.

Customer Success Manager - LogScale/Next Gen SIEM (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Customer Success Manager. The role involves building customer relationships, driving engagement, retention, and growth. The manager will act as a trusted advisor, understanding customer business objectives for project success. Key responsibilities include creating success plans, managing renewal risk, conducting strategic business reviews, and advocating for customers internally. Bonus points for SIEM, SOAR, and log management experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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