Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Manager, Business Marketing

Company: Liftoff

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Business Development Representative (EMEA - Telco)

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Business Development Representative (BDR) to join their Revenue Marketing team. The role involves leading initial outreach to targeted Telco Enterprise accounts, leveraging creative marketing and sales tactics, and generating qualified meetings for the Sales organization. The ideal candidate should have experience in Telco accounts, fluency in French, Spanish, or Italian, and strong communication skills. GitLab offers a remote, asynchronous work environment, comprehensive benefits, and an inclusive culture.

Senior Analytics Engineer

Company: brightwheel

Location: Remote

Posted Jan 23, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Analytics Engineer. The company aims to provide high-quality early education for every child by enabling teachers with more time for students, engaging parents, and supporting small businesses. The ideal candidate should have 4+ years of experience as an analytics engineer, strong SQL and DBT skills, and experience in data modeling. They will be responsible for building and maintaining the data layer for Brightwheel's analytics stack, collaborating with business users, and improving organizational capacity.

NP/PA - Virtual Health Assessment (Bilingual)

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Oscar Medical Group is seeking a NP or PA to join their Virtual Health Assessment team. The role involves conducting virtual health assessments, cross-training into urgent care and virtual primary care, and interacting with members virtually. The ideal candidate should have a DNP, FNP, ENP, or PA from an accredited program, board certification, and 3+ years of experience in Family Medicine, Internal Medicine, or Primary Care. The company is offering a base pay of $104,000 - $136,500 per year, employee benefits, and opportunities for growth. Oscar Medical Group is committed to fostering an inclusive environment where employees can be their authentic selves.

従業員支援領域のテクニカルコンサルタント

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a leader for in-house IT help desk services, focusing on self-service solutions like Chatbot, ITSM, and Copilot. The role involves driving projects as a technical lead, from requirements definition to migration. Essential skills include experience leading IT help desk projects, related solution skills, general project management, and strong communication abilities. Kyndryl values diversity and offers opportunities for innovation, learning, and community involvement.

GenAI Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Data Partner - Computer Science - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS Digital AI is seeking a Data Partner with a master's degree or equivalent in Computer Science for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate should have strong proficiency in English writing, excellent grammar, and the ability to explain complex concepts concisely. The pay rate ranges from $20 - $50 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS Digital AI is committed to creating a diverse and inclusive community.

Lead Installation Tech

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a position responsible for supporting the District Installation Manager and coordinating with Operations & Sales Support teams to deliver a superior customer experience. Key responsibilities include project managing capital equipment installations, participating in Equipment Planning Meetings, updating project management software, and serving as the primary point of contact for large installations. The role requires excellent leadership, organizational, and communication skills, along with experience in dental/medical project management. The ideal candidate should have at least 6 years of related experience and a Bachelor's Degree. Local travel and physical demands are required, including bending, lifting, and climbing.

Sales Development Representative Intern, 2025 Summer U.S.

Company: Atlassian

Location: Austin, TX / Remote

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment. They hire globally and conduct virtual interviews and onboarding. Sales Development interns collaborate with Sales and Success Account Teams, working on projects to build sales pipeline. The role involves meeting setting, outbound prospecting, and creating value-driven messaging. Interns will use tools like SFDC, Gong, Outreach, and LinkedIn Navigator. The internship is full-time for 12 weeks during Summer 2025. Atlassian values accountability, clear communication, continued learning, integrity, and adaptability. Compensation is competitive and determined by skills, expertise, and experience. The company offers a variety of perks and benefits, and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages