Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Senior ETL Developer

Company: Anthology

Location: Boca Raton, FL / Remote

Posted Jan 22, 2025

Anthology, a leading EdTech company with a global reach, is seeking a Senior ETL Developer. The role involves developing and maintaining ETL processes for system data migration, collaborating with cross-functional teams, and designing data architecture. The ideal candidate should have a Bachelor's degree in computer science or related field, at least 4 years of ERP experience, and solid knowledge of SQL Server. Preferred skills include experience with Microsoft BI Stack tools, Azure SQL, and DevOps. The company offers a competitive pay range of $100,500 - $112,000/year and values diversity and inclusion.

Order Management Coordinator

Company: Bluebeam

Location: Brisbane, Australia / Remote

Posted Jan 22, 2025

Bluebeam, a company revolutionizing the construction industry with smart software solutions, is seeking an Order Management Administrator/Coordinator for their APAC team. The role involves processing orders, verifying their validity, and communicating with various teams, customers, and resellers. This is a full-time, entry-level position that can be fully remote or hybrid based in Brisbane. Bluebeam values both competence and character, emphasizing a team-based approach and 'Be better together' philosophy. Desirable skills include experience in administrative duties, order processing, or billing, proficiency in CRM systems like NetSuite and Salesforce, and strong communication skills. The company offers competitive compensation, work-life balance, continuous professional development, and a people-focused, entrepreneurial culture.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Athlete Evaluator

Company: Area Scouts

Location: New Century, KS / Remote

Posted Jan 22, 2025

Senior Software Engineer

Company: imgix

Location: Remote

Posted Jan 22, 2025

Imgix is a leading platform for real-time image management, optimization, and delivery services. The company is committed to combining images, data, and intelligence to solve customer problems. They offer cutting-edge technologies and opportunities for employees to significantly impact the company's direction. The role involves designing elegant solutions, writing clean code, and collaborating effectively in a team. The ideal candidate should have 5+ years of experience in C or C++, 2+ years in Python, Java, Go, or similar, and experience with cloud-based services for visual media. Bonus qualifications include experience with GPU shaders, CUDA, compute in Vulkan/OpenGL, image recognition, and AI model training.

Gameplay Engineer

Company: Theorycraft Games

Location: Remote

Posted Jan 22, 2025

The company is seeking a collaborative and curious Engineer to join their Gameplay team. The ideal candidate will have experience in cross-discipline collaboration, comfort with other people's code, empathy for players, and proficiency in C++, Unreal Engine, and running a game as a service. The company values a small, fast-paced environment with a focus on winning, moving quickly, and shipping early. They offer competitive compensation, including equity, and a range of benefits such as unlimited PTO, health insurance, and an annual game budget. The company supports distributed work within 3 timezones of PST and offers family-friendly policies.

Senior Accounts Receivable Specialist

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 22, 2025

Intelerad, a global medical imaging solutions provider, is seeking a Senior Accounts Receivable Specialist. The role involves managing accounts receivable, invoicing, billing, and collections processes. The ideal candidate should have a Bachelor's degree in Accounting or Finance, experience in accounts receivable management, proficiency in accounting software, strong analytical skills, and excellent communication abilities. The company is committed to equal employment opportunities and is dedicated to improving patient outcomes.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 22, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and advocating for them. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be empathetic, solution-oriented, and comfortable with sensitive situations. Carewell offers competitive pay, remote work, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Behavioral Health Customer Success Manager

Company: Office Practicum

Location: Fort Washington, PA / Remote

Posted Jan 22, 2025

The Customer Success Manager (CSM) - BH is responsible for ensuring customer success and loyalty throughout their journey with Nextstep. This role involves developing and managing project plans, leading client onboarding and training sessions, providing high-level product support, and collaborating with cross-functional teams. The ideal candidate should have a customer-focused approach, project management skills, and extensive knowledge of NSS. A Bachelor's degree and 5 years of client-focused experience are required. The role involves travel to client sites up to 25% and offers a salary of $65,000 - $75,000 per year.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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